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Old 03-16-2007, 01:07 PM   #1
dklau33
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Default SPL Control Arm Owners....

Did you guys get an email from SPL offering you their lower profile street spec ball joint for free to cover any potential knocking issues? I got the email yesterday, replied back saying I wanted them, and their being shipped out today! That's what I call customer service. Kudos to SPL for taking the intiative to fix any problems.
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Old 03-18-2007, 10:05 PM   #2
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IIRC, a rep or someone in the know from SPL posted here that it was a problem limited to G35 owners and a certain number of them making soft spring/low drop choices that caused the problem. So I would not expect that any 350Z owner would have been contacted.
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Old 03-19-2007, 10:12 AM   #3
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I own a 350z and I was contacted.

SPL FTW!!!!

Best customer service I have ever experienced.
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Old 03-19-2007, 03:07 PM   #4
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We have only heard of this issue on the G35, but the low-profile ball joint is available free of charge to any owner of our front camber arms.

Quote:
Originally Posted by Gsedan35
IIRC, a rep or someone in the know from SPL posted here that it was a problem limited to G35 owners and a certain number of them making soft spring/low drop choices that caused the problem. So I would not expect that any 350Z owner would have been contacted.
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Old 03-19-2007, 05:35 PM   #5
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Kuah & SPL parts are some great people making great parts. Everything so far I have tested for them has no equal on the market. Most other companies can model their customer service off of this company. Great stuff, and nice people to deal with.
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Old 03-19-2007, 05:59 PM   #6
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Look forward to receiving mine this week thanks to ^^...
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Old 03-19-2007, 07:37 PM   #7
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Quote:
Originally Posted by WA2GOOD
Kuah & SPL parts are some great people making great parts. Everything so far I have tested for them has no equal on the market. Most other companies can model their customer service off of this company. Great stuff, and nice people to deal with.
Thanks Scott! Hope to make it down to Buttonwillow and meet up with you guys again...
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Old 03-19-2007, 08:25 PM   #8
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Quote:
Originally Posted by John
Look forward to receiving mine this week thanks to ^^...

Yep John, Kuah shipped them and they should be here in a couple of days.
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Old 03-19-2007, 08:28 PM   #9
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Quote:
Originally Posted by kuah
Thanks Scott! Hope to make it down to Buttonwillow and meet up with you guys again...
Sounds great, I realy do hope you can make it down here to Buttonwillow for the event... I would love to see that (quick) Z32 of yours again, and this time get a chance to compete with it Lemme know if there is anything I can help you with to get out here.

Last edited by WA2GOOD; 03-21-2007 at 12:50 PM.
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Old 03-19-2007, 10:57 PM   #10
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Quote:
Originally Posted by 21112
I own a 350z and I was contacted.

SPL FTW!!!!

Best customer service I have ever experienced.
Wow that above and beyond, agreed that is great service.
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Old 03-20-2007, 06:19 AM   #11
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How about a contact link to these fine SPL people ?

Spring is near, it's Z prep time...
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Old 03-20-2007, 06:48 AM   #12
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Quote:
Originally Posted by Kolia
How about a contact link to these fine SPL people ?
Our website is www.splparts.com. However it is down right now due to server/host issues, hope to have it back up soon. In the meantime email us at sales@splparts.com or call 866 SPL PART.
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Old 03-20-2007, 07:31 AM   #13
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Quote:
Originally Posted by kuah
Our website is www.splparts.com. However it is down right now due to server/host issues, hope to have it back up soon. In the meantime email us at sales@splparts.com or call 866 SPL PART.
I wondered what was wrong with Google...

e-mail sent
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Old 03-21-2007, 08:52 AM   #14
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Hurray! Web site is online.

Has anybody used the race-spec A-arms ?
SPL warns of potention contact with the fender when using it. I'm having a hard time visualizing the movement and where the contact could occure?
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Old 03-21-2007, 11:23 AM   #15
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Quote:
Originally Posted by Kolia
SPL warns of potention contact with the fender when using it. I'm having a hard time visualizing the movement and where the contact could occure?
If you look at the following picture, basically under suspension travel, the top of the nut on the ball joint can hit the top/inside of the fender:



As you can imagine, it would take a lot of suspension travel for this to occur. However if the car is dropped (which reduces travel) and the spring rates are still pretty soft (most lowering springs), and the car is relatively heavy (G35), then it is possible for this to occur.

This is a comparison of the race vs. street ball joints:

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Old 03-21-2007, 01:00 PM   #16
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^^ once again, great visual description Kuah. These are great arms just as everything else I have seen and tried for SPL. You can get them from SPL themselves or one of its dealers, which I am happy to be one of.

Scott@RelentlessAutosports.com
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Old 03-21-2007, 02:22 PM   #17
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Wow, so the street spec ball joint is actually lower than the stock ball joint? That's what it looks like from the pics. Great job kuah and SPL!
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Old 03-21-2007, 03:39 PM   #18
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Quote:
Originally Posted by dklau33
Wow, so the street spec ball joint is actually lower than the stock ball joint? That's what it looks like from the pics. Great job kuah and SPL!
Yup it is slightly lower than the stock ball joint, about as low as is physically possible... Right now we believe our street-spec ball joint has the lowest profile compared to any camber arm available.
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Old 03-22-2007, 08:35 AM   #19
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Is the street spec ball joint as strong as the race spec. I am considering buying these arms. My only hesitation is noise. I have jic flta2s and had to switch the rear pillowballs for rubber mounts cause is couldn't take the noise. The fronts I get a little knock on bumps. With the spherical bearings 3 per side with these arms are they quiet. I would expect a little noise. I have only heard good things about spl stuff, but I live in nj and the roads are sh*t.
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Old 03-23-2007, 12:44 AM   #20
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good service.. some companies wouldn't give a crap.

but now you have to pay to get another alignment.
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Old 03-23-2007, 12:44 AM
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