marcoferrario

Hello guys,
I’m Marco from Italy
I am writing this message to tell you what happened to me buying parts in an American store.
I bought from Neotuned INC (www.neotuned.com), ebay user "drifteffect", a set of Goodspeed adjustable camber arms for my Nissan 350Z.
After 50km of road use, the uniball joints was broken and i had to remove them because they were dangerous.
I contacted Neotuned to explain the problem, they told me to send it back for a refund. I explained that they were assembled and then disassembled after two days of use
Once received, they refused to refund saying that the material was used. No longer respond to emails and They did not give me back the material
So this is what I spent:
$ 380 arms in September
$ 60 shipping from USA to ITALY
$ 100 approx. custom fee
$ 60 approx. for mechanical mounting
$ 50 tyre repairer for tyre alignement
$ 60 approx. for mechanical removal
$ 50 tyre repairer for tyre alignement (original arms set)
$ 70 approx for shipping from ITALY to USA
Total: $ 850

Now I am with no product and no money.
I feel cheated.
What do you think?

PS: Sorry for my bad english

R3belzBRN

iTrader: (3)

When did you buy the item? and how did u pay the item? If thru paypal, Did you contact paypal and explain about the issues. They used to have 40 or 45 days customer protection but now its 150days. Give it a try

travlee

iTrader: (8)

wow that really sucks, sorry that happened

godspeed is not known for quality parts though

terrasmak

iTrader: (8)

I would contact Godspeed direct and see if they will contact their reseller

marcoferrario

I try with Paypal
Two months have passed , including shipping , assembly, disassembly and return