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Any computer technicians here? Post your funny stories!
I work at the IT department for a school district, and I used to be a Geek Squad Agent at Best Buy before this. I know we all have our funny stories... Please share them! I'll post mine in a bit as a reply.
- started as a helpdesk technician for ISP (citynet.net)
* user was using mouse upside down while trying to browse the internet
* user paid me to come over and setup the internet on her PC, except her PC was a mac classic.
* winmodem comedy, tons of that.
* misc
- moved to SA for ISP (citynet.net)
- moved to SA for another ISP (ezwv.com)
- moved to linux engineer for yourfit.com to help assemble 3d acceleration using DRI for linux.
* math stops using numbers at some point in 3d collision detection, which is a bit intimidating.
* the first true nerd shop I ever worked out, several of the guys I don't think had ever been laid.
- moved to SA for marconi
* fatboy pushing fatboy, we had a SUNE3500 we called fatboy, cause it was big. Our worthless solaris SA at the time was about 300lbs, so I mentioned while he was pushing the server to a new rack, hey look a fatboy pushing fatboy.
I'll continue to add to these through the day when I get more time.
I've been a help desk tech for onlineshoes.com for nearly 3 years now, recently split between our corporate office and our call center/distribution center. been building machines my entire life but this is the extent of my IT career thus far.
I got nothing for ya. the only funny stories I have could potentially bite me in the ass for sharing lol. we encounter folks without a clue far too often, and I am not judgmental so I tend to forget about the little things.
Part of my job is to reset people's password. I don't understand how they have such a hard time remembering their chit.
I swear... and it's the same people most of the time. There's a certain application (Gradebook) that they use that locks them out after 3 tries... and then we have to unlock them. They seem to think we change the password on them. :-S
this kind of **** happens all the time. the charm has been lost. I forget about the situations as quickly as they happen. I am usually just happy that I don't have to replace any hardware or do any real work when that occurs.
A private doctor calls me up to remove any adware, virus or popups from his computer. He complains that it's running slow and needs help. He had documents saved in different locations. I decided to organize his stuff and delete any junk from his computer.
I started moving everything back to the My Document folder until I found this werd video clip. I wasn't sure if it was junk or what it was. I went ahead and opened it up. I see some 80 year old female on a walker and all the sudden she is getting bang by a dude. I closed it right away and decided that he can move his own ****.
I'll post more about my side work but I cant mention anything about work since it might come back and bite me in the ass.
Part of my job is to reset people's password. I don't understand how they have such a hard time remembering their chit.
I swear... and it's the same people most of the time. There's a certain application (Gradebook) that they use that locks them out after 3 tries... and then we have to unlock them. They seem to think we change the password on them. :-S
Yeah password assistance is the fkn worst:
---------------------
"I can't log in... it keeps telling me I have the wrong password. My Username is X"
*checks username*
"Have you tried the forgot password link?"
"I HAVE NOT forgotten my password. I know *EXACTLY* what it is. The computer must be wrong!"
I have a person on the phone right now and this is happening!
She thought the power and sound came from the audio jack. She didn't plug in the speakers to the outlet.
I was dating a girl, who's mom was actually in tech support. I went over to see my girlfriend one day, her and her mom were actually at the computer. Mom was obviously frustrated. She kept cussing and clicking and cussing and clicking. The girlfriend calls me over and says "mom maybe he can figure it out."
"I don't need his help, I'm a certified tech, he isn't!"
This is a few years before I bothered to get my certs. I ask "so what are you doing?"
She yells "Trying to install this damn printer!!"
I look at said printer, look at the monitor, Windows New Hardware Wizard saying no hardware found. I look back at the printer and see the problem. Grinning ear to ear I reach over and push the power button. "New Hardware found!!" Windows exclaims. If looks could kill I would have turned to dust that day. The girlfriend told me I could have been nicer about it She's a tech she doesn't need my help...
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07 350Z - Staying stock for a while. 13.476 @ 103.87
I got a call from an end user reporting that the internet doesn't work. I quickly assumed he meant the internal website that they use for everything and had him begin to troubleshoot their local server.
user: there are no lights on the front of the computer
me: press the power button. It's the larger of the two buttons
user: nothing is happening. It's probably not related, but everything back here seems to be off.
me: There are no power lights for any of the equipment in your server room?
user: nope, even the wall light is out. The rest of the building is fine though.
me: Ok. lets plug the UPS into an extension cord and run it to a room with power. It'll be a temp fix until you can get an electrician to fix your power problems.
user: ok, 1 sec
5 minutes later...
user: I'm not sure what you mean for me to do.
me: do you have an extension cord?
user: yes
me: plug the UPS into it
user: ok
me: now plug the other end into a wall socket that is getting power.
user: ok....
user: I still don't understand how.
me: ???
user: how does it go into the wall?
me: the pointy end goes into the wallplate. should be several holes in the wall. It's just like plugging in anything else.
user: I'm not getting it. like... how?
me: Is there someone else I can talk too?
Here's me trying to buy a new ac adapter like 2 years ago from HP for my work laptop.
Me: I need a new AC adapter for my xxxxxxxx(forget model) laptop.
Tech: What is your service number?
Me: xxxxx
Tech: Have you tried plugging it in?
Me: No I thought it was wireless....Yeah I tried that.......
Tech:what is the model number of the adapter?
Me: xxxxxx
Tech: I just noticed that laptop isn't under warranty anymore.
Me: That's fine, I just want to purchase one.
Tech: But it's not under warranty anymore you can't do that.
Me: I have a company credit card I just want to purchase one
Tech: No you can't do that without a warranty
Me: WTF you mean I can't buy one?
I hung up after 30min.........Have to love HP support.
right out of community college i worked for a small company that dealt with simple put "rediculously rich people" and companies. Needless to say i didnt actually interact with the user. This one incident pissed me off so much that i quit and went to university for a new career.
I spent almost all day, 7.5 hrs working on one pc, turning it on or rather trying to. Couldnt figure out what was wrong with the stupid thing for that long. Last time trying to turn it before end of day, it worked!!!! WTF??? Turns out the motherboard had a short. I couldnt deal with this very imprecise job anymore. Went to school for a computer science degree and now I program. At least now when it doesnt work, 99% of the time its me.
Any computer technicians here? Post your funny stories!
I closed it right away and decided that he can move his own ****. 
She's a tech she doesn't need my help...
