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Old 11-20-2009, 08:49 AM   #1
digitaltrance
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Default Dell XPS laptop help (weird characters on screen)

Hey guys,

I have a Dell XPS Laptop. Needless to say it has now crapped out on me, below are the pix of what it's doing.
I thought it was a battery/power problem so I swapped out a new battery but that didn't change. Then I thought it was a memory problem so I took out 1GB DIMM out of the 2GB sticks I have, and swapped (not replaced with new) those in and out but I am still getting the same problem. I have formatted, but still no go.

So is it the LCD or Video Card? Should I get new RAM sticks? I am getting frustrated...



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Old 11-20-2009, 10:03 AM   #2
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That would be your video card. Have you tried plugging any external monitor? If you get the same screen then it's the video card for sure. If you don't get anything then it might be the LCD.

What model is your XPS? Have you contacted Dell support?
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Old 11-20-2009, 10:31 AM   #3
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As latin racer said, it's the video card. There's a known problem with the embedded nvidia chips. My XPS went through the same exact problem- strange characters, etc. Have a couple of other of the same models in the office, same thing.

Dell will need to change out the entire motherboard.

Once they do that, you'll be golden. No problems.
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Old 11-20-2009, 12:26 PM   #4
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As latin racer said, it's the video card. There's a known problem with the embedded nvidia chips. My XPS went through the same exact problem- strange characters, etc. Have a couple of other of the same models in the office, same thing.

Dell will need to change out the entire motherboard.

Once they do that, you'll be golden. No problems.
I read a while back the at some point dell extended your warranty or got your a laptop replacement due to the nvidia chip problems. You will have do a research on your model and give dell a call.

Try notebookreview.com to find out more.

I hope this doesn't happen to my xps 1340...uuhh that would suck.

Last edited by latin_racer; 11-20-2009 at 12:27 PM.
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Old 11-20-2009, 12:44 PM   #5
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It's prevalent on the 1330. Not sure about the 40.
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Old 11-20-2009, 01:43 PM   #6
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It's the Dell XPS M170 bout 4 years old.

Ok, well thanks for the help guys, I will look into swappin out the video card.
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Old 11-20-2009, 03:02 PM   #7
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It's an onboard card, swap out the motherboard.
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Old 11-20-2009, 05:46 PM   #8
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That model should have a separate graphic card that you can swap out.
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Old 11-20-2009, 06:05 PM   #9
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Quote:
Originally Posted by digitaltrance View Post
It's the Dell XPS M170 bout 4 years old.

Ok, well thanks for the help guys, I will look into swappin out the video card.
lol it's not that easy.....just get a new mobo or a new laptop.
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Old 11-20-2009, 06:42 PM   #10
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You got your money worth already with your old laptop. I think it's time for a nice upgrade.
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Old 11-20-2009, 07:05 PM   #11
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Quote:
Originally Posted by michaeljr6 View Post
lol it's not that easy.....just get a new mobo or a new laptop.
For that one, it is. Couple of screws, some new thermal grease.

Anyway, as others have said, it would be better to take that hundred bucks and put it toward a new laptop, imo, unless you can find the part for cheap.
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Old 11-21-2009, 01:22 PM   #12
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Dell.


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Old 11-21-2009, 01:46 PM   #13
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Dell.


?

Dell have some good products. In this case nvida ****ed up on the video cards. How is this dells fault? He got four years out of his laptop. I think that's more then enought and time for a new upgrade. Each companies have the + or -.

I bought a new dell xps studio and have 0 issues.
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Old 11-21-2009, 04:59 PM   #14
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Dell has good LCD monitors apperently, but everything else is so so.

The video card on the Dell XPS M170 is seperate I believe. It's the Nvidia GeForce Go 7800GTX - replacement cost $300
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Old 11-21-2009, 04:59 PM
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