jibolean

iTrader: (5)

http://www.n2mb.com/

phrozen

Hey, haven't heard from you in a while. Is everything working alright for you? I am curious to make sure the way to you wired the clutch switch worked. It was a good idea that you had...

phrozen

Step on the clutch and then stomp the gas. You must be at wide open throttle for it to engage. If you ease into it, it will not engage. Also, the clutch must be down... As soon as you let off the clutch or the gas, it will turn off.

04LIQUIDSILVER

iTrader: (28)

Thanks got it.... I just went outside to try it....

thanks for the quick response

Blwn_By_Twins

iTrader: (6)

Actually no. I got the shift feature to work, but not the 2 step. On top of buying the ASCD switch and ad-a-line ($40) total I was told by Julian to get a USB to serial and try downloading the update for the box. Did that, still nothing. I was then told to return the box AT MY EXPENSE and I would receive a new one. I told him if I sent it back I just wanted my money back. So after I sent it back and waited 10 MORE days Julian tells me that he doesn't give refunds on electronics and said it was my faulty installation that caused it. Even though when I spoke to him on the phone before and confirmed & tested all my connections with him on the phone & he said it was the box. So he tells me he's gonna send me a new one and no refund. 4 days later I call to check to see what's up and he hadn't shipped it. That evening I got a refund in my pp account.

After all is said and done I had spent $80 EXTRA to get this to work & the 2 step still didn't. It was a problem with the box and I was treated like a *** buy Julian and Oliver! They didn't ship the box until a week after I paid for it, made me pay to ship they're defective part back. I then had to wait almost 2 weeks to get my money back. I'm now gonna speak with Kevin about his box and let me tell you why. I have never bought anything from Kevin, but he pm'd me and answered questions on how to maybe get a competitors box to work. MRC needs to work on they're customer service! I for one will NEVER do buisness with them again!

phrozen

WOW. I am very surprised to hear that. That is very unfortunate.

In the future, if anyone has any difficulty with the WOT Box, please contact us directly at support@n2mb.com and we will solve the problem. Jay and I both read that email constantly, so all emails get answered within 24 hours. We make sure that every installation works, or if we offer a full refund promptly.

Again, I appologize for MRC's actions and please deal with us directly in the future. Thanks.

04LIQUIDSILVER

iTrader: (28)

You guys reply to me with in 5 minutes to my questions... +1 on service

phrozen

Thanks. Yeah, email, email, email.... I often miss PMs from being on many forums, and Jay and I have separate forum accounts, so if one of us is busy, it may get missed as well. But, email is very fast.

I'll repeat the email address again, support@n2mb.com

We're going to print it on all the new WOT Boxes. Thanks!

GC71

Same thing just happened to me to, thanks Jon for the great service!

Glenn

Blwn_By_Twins

iTrader: (6)

Phrozen was not apart of that last post. He was very helpful in trying to get the box to work. Wish I would have bought from him directly. My problem was with MRC only!

phrozen

Thanks. For everyone, it doesn't matter where you buy from, if you have problems, you should come to us and we'll make sure it gets fixed.

iheartmyz

iTrader: (3)

Soooo is this still $200? Are all the bugs worked out?