Extreme Dimensions: Now Hiring Customer Service Rep
10-03-2016, 09:28 AM
#1
Extreme Dimensions: Now Hiring Customer Service Rep
Automotive Aftermarket leader is looking for an experienced Customer Service Representative to join our winning team. If you know what it takes to make customers happy, you love cars (a plus) and are fun to work with, please read on!
Who are we?
Extreme Dimensions is the industry leader of aftermarket aerodynamics. From our 150,000 square foot headquarters in Orange County, California we provide worldwide distribution throughout the Americas, Europe, Asia, and the Middle East, and were growing! We are dedicated to quality, value, and exceptional customer service.
Who were looking for:
We need an experienced Customer Service Rep who possesses extremely strong organizational skills, and is a well-spoken professional who knows how to communicate effectively via phone and email. The right candidate is the type of person who thrives in an energetic, fast-paced environment, and is self-motivated, goal-oriented, and eager to learn new skills.
What youll be doing:
Provide high levels of customer support and support your assigned Sales Rep and their clients
Handle high volume of phone calls and emails in a professional manner
Manage shipping carrier issues, including damage claims, lost shipments, and other issues
File and follow up with claims with shipping carriers
Heavy Data Entry
Back up Receptionist
Retail Sales (Commission Opportunities)
Must haves:
Minimum 3 years sales or customer service and/or experience dealing with shipping companies
Excellent communication and people skills
Extremely goal-orientated and focused
Very strong organizational skills - Ability to multitask
Experience in data entry
Proficient in MS Outlook, Excel, and Word
Bonus points:
Bilingual Preferred (Spanish)
Knowledge of aftermarket automotive industry (BIG bonus)
Type minimum of 50 WPM
Whats in it for you?
Full-time role (M-F 8AM-5PM) $12.00 - $13.00 Per Hour (DOE)
Annual Bonus
Paid Time Off & Holidays
401K With Company Match
Commission Opportunities
Room for Growth
Awesome culture and team environment
Who are we?
Extreme Dimensions is the industry leader of aftermarket aerodynamics. From our 150,000 square foot headquarters in Orange County, California we provide worldwide distribution throughout the Americas, Europe, Asia, and the Middle East, and were growing! We are dedicated to quality, value, and exceptional customer service.
Who were looking for:
We need an experienced Customer Service Rep who possesses extremely strong organizational skills, and is a well-spoken professional who knows how to communicate effectively via phone and email. The right candidate is the type of person who thrives in an energetic, fast-paced environment, and is self-motivated, goal-oriented, and eager to learn new skills.
What youll be doing:
Provide high levels of customer support and support your assigned Sales Rep and their clients
Handle high volume of phone calls and emails in a professional manner
Manage shipping carrier issues, including damage claims, lost shipments, and other issues
File and follow up with claims with shipping carriers
Heavy Data Entry
Back up Receptionist
Retail Sales (Commission Opportunities)
Must haves:
Minimum 3 years sales or customer service and/or experience dealing with shipping companies
Excellent communication and people skills
Extremely goal-orientated and focused
Very strong organizational skills - Ability to multitask
Experience in data entry
Proficient in MS Outlook, Excel, and Word
Bonus points:
Bilingual Preferred (Spanish)
Knowledge of aftermarket automotive industry (BIG bonus)
Type minimum of 50 WPM
Whats in it for you?
Full-time role (M-F 8AM-5PM) $12.00 - $13.00 Per Hour (DOE)
Annual Bonus
Paid Time Off & Holidays
401K With Company Match
Commission Opportunities
Room for Growth
Awesome culture and team environment
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