Nissan dealership didn't use Nissan oil filter.
I've always had the local dealer do the oil changes on my car, but I decided to start doing it myself. I found they had used a Parts Plus oil filter the last time it was serviced. I have no way of knowing what they used the other times I had it done there. I'm disappointed that they used off-brand parts on the car without at least giving me a choice about it beforehand.
Has this happened to anyone else? What did you do, if anything? Should I really expect them to use only Nissan parts at the dealership? Anybody got any info on how good Parts Plus stuff is compared to Nissan or other brands? |
I'm pretty sure Nissan's oil filters are a generic type as well, It's not a big deal IMO
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No, should be nissan genuine parts.
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Originally Posted by eddogz
(Post 9132233)
No, should be nissan genuine parts.
I bring my own oil and filter with me to get my oil changed and specifically tell them to use what I brought. |
The dealership I worked for did the same thing to save money and also used the cheapest oil.
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To top it off, today the tire pressure light turned back on and I took the pressure of each tire and they are in order :dunno:
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http://www.mossyperformance.com/Prod...lter_65f0c.bmp
If I pay Nissan to change my oil I would expect a genuine Nissan oil filter. |
Who cares?
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Originally Posted by myork
(Post 9132246)
False - unless the dealership specifies or advertises that they use only genuine Nissan parts. Otherwise it is your responsibility to inquire.
I bring my own oil and filter with me to get my oil changed and specifically tell them to use what I brought. |
Originally Posted by NISMO_558
(Post 9132227)
I'm pretty sure Nissan's oil filters are a generic type as well,
Originally Posted by davidv
(Post 9132506)
http://www.mossyperformance.com/Prod...lter_65f0c.bmp
If I pay Nissan to change my oil I would expect a genuine Nissan oil filter.
Originally Posted by winchman
(Post 9132205)
I've always had the local dealer do the oil changes on my car, but I decided to start doing it myself. I found they had used a Parts Plus oil filter the last time it was serviced. I have no way of knowing what they used the other times I had it done there. I'm disappointed that they used off-brand parts on the car without at least giving me a choice about it beforehand.
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Ummm I worked at a Lexus/Toyota Dealer for 8yrs doing back counter which are the guys who bill parts on the ticket and hand out the parts... that is not acceptable and you can contact Nissan USA to make a claim. The only time that is allowed is when they don't have your filter in stock... then they HAVE TO ask if they can use a generic filter. Unless they have a "special" and they specify that they us a non-OEM filter. FYI guys... Sentra's/Versa's, Z's/Maxima's, Titans/Armada's all use the same filter. The Parts + filter should be a 4612 part number. It is possible that the mechanic had the 4612 filter in his box, used it on your Z even though he was given an OEM filter by the Back Counterman, and kept if for his own car(or side job).
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"Have you kept your invoices from previous services??? "
Good point!! The first two invoices show a charge ($7.95 and 8.27) for the Nissan Filter. The last invoice shows a $3.00 charge for the Parts Plus filter. They also gave me a "senior citizen discount" on the last one, lol. I guess they make up for the discount by putting in the cheaper filter. |
That's wrong, I'm a tech at a BMW dealership, the idea is, customer's bring their cars to us and pay our rates because they want quality OEM parts and quality labor. You might as well have gone to Jiffy Lube if you're gonna let that slide.
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Originally Posted by myork
(Post 9132246)
False - unless the dealership specifies or advertises that they use only genuine Nissan parts. Otherwise it is your responsibility to inquire.
I bring my own oil and filter with me to get my oil changed and specifically tell them to use what I brought. if you want something done right do it yourself. with power tools it can't take more then 30 mins to change your oil including taking off the under tray |
you dont even need to take the whole tray it takes me about 20 minutes to change mine. it is cheaper to do it yourself and you know it will be done right. i wont trust walmart or jiffylube because i worked at walmart when i was 18 and i used to see kids drain transmissions and everything and they just pretend like it never happened
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I used to work for Subaru and we never used genuine Subaru filters unless specified by the customer...we used Valvoline filters. You could still purchase the genuine filters from the parts counter which never made sense to me lol
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Originally Posted by winchman
(Post 9132945)
"Have you kept your invoices from previous services??? "
Good point!! The first two invoices show a charge ($7.95 and 8.27) for the Nissan Filter. The last invoice shows a $3.00 charge for the Parts Plus filter. They also gave me a "senior citizen discount" on the last one, lol. I guess they make up for the discount by putting in the cheaper filter. |
Originally Posted by SLIdEwAyZ25
(Post 9133019)
you may think they are putting that oil in your car but i've had freinds who work at dealerships before and every single person in there is a retard. most of the time they just see a car it says oil change they change the oil then they read the rest of the ticket and then realize it says "only use oil in the back of the car" and they don't want to do more work so they just throw your oil away or keep it. ive heard storys of people accidently grabbing the wronge nozzle and putting washer fluid in the oil and rather than draining and flushing it they just top it off with oil.
if you want something done right do it yourself. with power tools it can't take more then 30 mins to change your oil including taking off the under tray If you want it done right do it yourself. It is literally a 20 minute job at the most. |
Originally Posted by SLIdEwAyZ25
(Post 9133019)
you may think they are putting that oil in your car but i've had freinds who work at dealerships before and every single person in there is a retard. most of the time they just see a car it says oil change they change the oil then they read the rest of the ticket and then realize it says "only use oil in the back of the car" and they don't want to do more work so they just throw your oil away or keep it. ive heard storys of people accidently grabbing the wronge nozzle and putting washer fluid in the oil and rather than draining and flushing it they just top it off with oil.
if you want something done right do it yourself. with power tools it can't take more then 30 mins to change your oil including taking off the under tray The rest of the year I do it myself. |
With DavidV
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