horrible experience at performance nissan.
01-20-2008, 01:21 AM
#22
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I hate being lied to.
That being said, if Tim was there, I don't see how the service could have gone faster. The techs and the people in the back determine how long a service takes.
That being said, if Tim was there, I don't see how the service could have gone faster. The techs and the people in the back determine how long a service takes.
01-20-2008, 05:50 AM
#23
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that's why i hate lube techs at dealerships. They can care less what happens. the one at my previoius dealer use to put 1qt more oil than what is suppose to be in the car. I even tell him that it's the wrong amount but he is too lazy to drain out some oil and leaves it like that. Just do your oil change yourself.
01-20-2008, 06:08 AM
#25
Originally Posted by JAMEZ
Damn bro, sorry to hear that. I'm sure they'll make it right.
I highly doubt it since buddy lied right off the bat.
At the end of the day they really don't give a damn as long as they made a buck off you. If they "try" to make it right it will only be to get you back to spend more money.
I spent 2.5 hours at a dealership for an oil change before.......I never went back. Sooner or later every dealership will do something to **** you off so just go with the one that causes the least aggrevation.
01-20-2008, 10:59 AM
#26
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Originally Posted by pss350z
I highly doubt it since buddy lied right off the bat.
At the end of the day they really don't give a damn as long as they made a buck off you. If they "try" to make it right it will only be to get you back to spend more money.
I spent 2.5 hours at a dealership for an oil change before.......I never went back. Sooner or later every dealership will do something to **** you off so just go with the one that causes the least aggrevation.
At the end of the day they really don't give a damn as long as they made a buck off you. If they "try" to make it right it will only be to get you back to spend more money.
I spent 2.5 hours at a dealership for an oil change before.......I never went back. Sooner or later every dealership will do something to **** you off so just go with the one that causes the least aggrevation.
Sensi09-I sort of agree but disagree. I often see the opposite. If cars are dropped off and the owners leave I have seen my car snuck in front of theirs many times.
01-20-2008, 12:56 PM
#27
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i"m sure Performance nissan will make it right.... that's what the service manager said when he called me yesterday.....
but the thing is.... i already have this low oil consumption which is constantly in the back of my mind and i am constantly worried about that issue which is the reason why i go to a dealer to do a low oil consumption test everytime i get an oil change to see if there was any drop, and now i'm sure its just some oil burning from my engine but ever since yesterday after driving my car for 30 minutes or so... my engine area starts to smoke and has this nasty oil burning smell.... they say that it will go away as soon as all the oil burns...
but now i have the low oil consumption problem to worry about and now the engine smoking to worry about... i just feel like crap....
but the thing is.... i already have this low oil consumption which is constantly in the back of my mind and i am constantly worried about that issue which is the reason why i go to a dealer to do a low oil consumption test everytime i get an oil change to see if there was any drop, and now i'm sure its just some oil burning from my engine but ever since yesterday after driving my car for 30 minutes or so... my engine area starts to smoke and has this nasty oil burning smell.... they say that it will go away as soon as all the oil burns...
but now i have the low oil consumption problem to worry about and now the engine smoking to worry about... i just feel like crap....
01-20-2008, 01:04 PM
#29
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Originally Posted by Josef(Houston)
I think youve learned your lesson, dont go to dealers. DIY! I think your smart enough to do your own oil change, if you do care about your car...
It also obvious he cares because he sounds like hes going to throw up after all his car has been through recently.
01-20-2008, 02:27 PM
#30
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No excuse for not putting the dipstick back in. None. Same goes for lying.
That said, why did you continue to drive the car after you knew there was no dipstick in it? I would have made them bring it to ME, *right then.* And depending on their attitude and response time, I'd make a big stink with the regional Nissan rep.
Good luck to you.
That said, why did you continue to drive the car after you knew there was no dipstick in it? I would have made them bring it to ME, *right then.* And depending on their attitude and response time, I'd make a big stink with the regional Nissan rep.
Good luck to you.
01-20-2008, 02:56 PM
#32
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that guy john didn't even call me back... i had to call him when he said that he would call me back...i don' t think i had any time to ask him why he lied because i was too mad at that point for my engine smelling like oil burning, driving without a dipstick and not calling me back....
01-20-2008, 03:06 PM
#33
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Originally Posted by blastoff99
No excuse for not putting the dipstick back in. None. Same goes for lying.
That said, why did you continue to drive the car after you knew there was no dipstick in it? I would have made them bring it to ME, *right then.* And depending on their attitude and response time, I'd make a big stink with the regional Nissan rep.
Good luck to you.
That said, why did you continue to drive the car after you knew there was no dipstick in it? I would have made them bring it to ME, *right then.* And depending on their attitude and response time, I'd make a big stink with the regional Nissan rep.
Good luck to you.
01-20-2008, 05:28 PM
#34
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i just bought my own oil on fri morning before work and took it to Bob's Auto Repair (redondo beach) for the change...
I dropped the car off, walked to breakfast, when i came back it was ready... paid $15 for service and went to work... done and done!
If you're near by, go there next time.. Bob is good people...
Oh yeah and def get some free shat from Tim when he calls
I dropped the car off, walked to breakfast, when i came back it was ready... paid $15 for service and went to work... done and done!
If you're near by, go there next time.. Bob is good people...
Oh yeah and def get some free shat from Tim when he calls
01-21-2008, 08:42 AM
#35
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my friends a manager at a body shop near my house.. so i can get an oil change for free... because of the computer help i provide at the shop time to time... but the only reason i go to tim to get an oil change is because of the low oil consumption issue and the testing..... and that is the reason why i pay 39 buck for an oil change at the dealership and not go to my friends body shop....
01-21-2008, 09:51 AM
#36
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Ouch, this thread brings back old memories of what had happened to me with my motor. John is usually a very cool guy with me. He really did help me out, his name is John Kuo right? He's a Korean looking cat?
01-21-2008, 10:04 AM
#38
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Originally Posted by Freak
did you ask him why he lied?
john had good intentions when he called today to appologize... but when asked about the lie... he didn't make me feel any better
Last edited by jkim1978; 01-21-2008 at 10:09 AM.
01-21-2008, 11:02 AM
#39
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Qualified techs I would think would have enough experience to remember to put the dip stick back in. I don't see any excuse for that at all considering your oil consumption problem. Consider yourself lucky the car did not run with no oil and caused damage to the engine. I would seriously consider taking your Z to another dealer. On thing that amazes me was the fact that they lied to you.........unacceptable 
01-21-2008, 11:18 AM
#40
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just buy the oil yourself and goto a local mechanic. 1 hr for oil change is still too long. I don't remember getting a good service from a dealership, they always do something to **** u off from my experience.