Wilber's Hiros (and Customer Service) Are The Best!
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Joined: Nov 2005
Posts: 426
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From: Rockville, MD
OK, like everyone here I wanted new wheels for my Z (05 sb Enthusiast). I checked all over this forum for something to catch my fancy and fell in love with the 19" Axis Hiros, staggered. Beautiful wheels, simple and elegant.
So of course I looked around some more and came across this sale on eBay (I dunno how to post a link; hope this works--copy it to your browser if it doesn't):
http://cgi.ebay.com/ebaymotors/19-Ax...spagenameZWDVW
Anyway, I ordered a set from this guy Wilber. Got 'em for $1200, no tax, FREE SHIPPING via FedEx. And, amazingly, they arrived in 5 days! (I'm in Maryland, he's in Cali.)
BUT
One of the fronts was damaged in shipment. Looked like FedEx dropped it on a curb or something. Took it to Ye Olde Wheel Shop, which is local to me, and they said they could fix it but it would never look the same as the others. So I emailed/called Wilber, and he's gonna totally replace the wheel, and TOLD ME TO KEEP THE DAMAGED ONE!
So, if I choose to fix it, I'll have a super great (but not perfect) spare for the fronts, at no extra charge to me!!!!
I gotta say, this dude Wilber is an absolute straight shooter and a joy to work with. No hassle, no problems, no fuss, and he's shipping my replacement wheel tomorrow. With so much dubious customer service around, I've gotta say, this guy has been incredible. Plus, his feedback on eBay is stellar.
Anyway, just wanted to pass this along. These wheels are gorgeous, and Wilber is a stand-up guy to do business with. Check him out.
So of course I looked around some more and came across this sale on eBay (I dunno how to post a link; hope this works--copy it to your browser if it doesn't):
http://cgi.ebay.com/ebaymotors/19-Ax...spagenameZWDVW
Anyway, I ordered a set from this guy Wilber. Got 'em for $1200, no tax, FREE SHIPPING via FedEx. And, amazingly, they arrived in 5 days! (I'm in Maryland, he's in Cali.)
BUT
One of the fronts was damaged in shipment. Looked like FedEx dropped it on a curb or something. Took it to Ye Olde Wheel Shop, which is local to me, and they said they could fix it but it would never look the same as the others. So I emailed/called Wilber, and he's gonna totally replace the wheel, and TOLD ME TO KEEP THE DAMAGED ONE!
So, if I choose to fix it, I'll have a super great (but not perfect) spare for the fronts, at no extra charge to me!!!!
I gotta say, this dude Wilber is an absolute straight shooter and a joy to work with. No hassle, no problems, no fuss, and he's shipping my replacement wheel tomorrow. With so much dubious customer service around, I've gotta say, this guy has been incredible. Plus, his feedback on eBay is stellar.
Anyway, just wanted to pass this along. These wheels are gorgeous, and Wilber is a stand-up guy to do business with. Check him out.
I bought some from him also. They are scheduled to arrive on 2/24 according to FedEx tracking site. I got the Anthracite color. I sure hope one of mine doesn't come damaged but if so your experience makes me feel better about dealing with him. So far my transaction has gone good. Time will tell. Congrats on your new wheels.
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