Guys, I got my car a few weeks ago. On the initial inspection I noticed a small paint chip directly under the drivers side door. It's really small.....but somewhat noticable (at least to me). The sales manager said he would take care of it, and I finally had time to drop off the car yesterday. I called today and they took care of it really late. Now, I didnt see the job yet so I cant make any comments. The reason why I question this is the body/paint vendor they use didnt get to the dealership until 4ish or so....and they were finished with the car within the hour. Is there really a way to touch up a paint chip and have that section look brand new?? Some method that pros use?

If all they did was add a few drops of paint on there, I'll be pissed...I could have done that myself. Now, the question I have is.....worst case, the job looks bad. Is it unreasonable for me to ask that I take care of this myself at a body shop of my choice and they pick up the bill (there is one by my house that absolutely RULES). Or should I bring it back there AGAIN and see what they can do...the second time? Important variable to consider is that this dealership is 60miles from my house...... I honestly dont want to go there again and I just hope they fix it right the first time.

 

I'd say if it isn't fixed the way you want it, talk to the sales manager again and let him know why it isn't acceptable and what you expect. This shouldn't be a problem since he agreed to deal with the issue in the first place, and if they did a poor job then it's really on them to fix the problem till it's done right. Asking them to foot the bill for a different body shop might be rough though.

 

Air brush.

A pro can take care of it in five minutes for color then, once it's dry, clear coat (a second five minutes) ... if there was no rust. A guy took care of about 40 spots on the hood of a Miata I had & took only a morning.