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2003-2009 Nissan 350Z

The Z Store - feedback?

Old Feb 18, 2011 | 03:23 PM
  #1  
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Default The Z Store - feedback?

Anybody ever do any business with these guys. I've sent at least 3 e-mails to their info@motorsportauto.com to get some questions answered and they've never responded. Hard to put any faith into an on-line retailer when they don't seem to want to answer e-mails.
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Old Feb 18, 2011 | 03:26 PM
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I never bought anything from them, but I asked for a shipping quote once and they promptly replied. But after I sent another email asking about something else, they never replied.
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Old Feb 18, 2011 | 03:39 PM
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Just give them a call dude they always answered when I called in the past.

They have been around for a very long time, and have supported the Z scene equally as long....
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Old Feb 18, 2011 | 04:05 PM
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I've used them a couple of times. I've never had any issues and always quick shipping.
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Old Feb 18, 2011 | 04:08 PM
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i've ordered from them, quick and easy
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Old Feb 18, 2011 | 04:17 PM
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I have never has any problems with them.
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Old Feb 18, 2011 | 04:27 PM
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ordered from them 3 different times 1. the z store seats. 2 the z store floor mats. 3 carbon fiber plate surround packaging 100% fast shipping
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Old Feb 18, 2011 | 04:40 PM
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why wait around for an email? just call em
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Old Feb 18, 2011 | 06:12 PM
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Good experience here. Ordered Stealth Bulbs for 06+ lights but I drive an '03. They called ASAP reconfirming the order and shipped shortly there after.
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Old Feb 18, 2011 | 06:28 PM
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i ordered from them once good transaction
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Old Feb 18, 2011 | 06:34 PM
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MREV 2 & front CF lip.

MREV came broken after a bit of drama they cross shipped a replacement. Lip was a flawless transaction.
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Old Feb 18, 2011 | 06:35 PM
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Bought a front bumper for my 280 when I had it. No problems. Very thorough they usually call you after you order to confirm.
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Old Feb 18, 2011 | 07:14 PM
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Ordered all my burnt orange door upgrades and Nismo flywheel. Got it like 4 days later, very good company in my opinion..
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Old Feb 18, 2011 | 07:18 PM
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very good customer service very happy with my dealings with them
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Old Feb 18, 2011 | 07:31 PM
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i bought alot of parts from them in the past. they've provided me great customer service.
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Old Feb 21, 2011 | 08:18 AM
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Default The Z Store

Call them (800) 633-6331. I have ordered from them several times and was happy with the transaction every time.
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Old Feb 21, 2011 | 08:30 AM
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Originally Posted by killerbee
i've ordered from them, quick and easy
+1.

Terry is a good guy...
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Old Feb 21, 2011 | 04:55 PM
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Also ordered from them, no complaints.
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Old Feb 21, 2011 | 06:06 PM
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Bought sways from them 3-4 years ago. Sent an email a few days after ordering (hadn't heard a word or received a tracking number)...tried again a day or two later....nadda. Finally called 5-6 days after ordering and they didn't have the parts in. Waited a day after they said they would have them in.....hadn't shipped it yet. Finally got the parts two-three weeks after ordering.

Prices are good, but I won't be ordering anything from them again....nor would I refer any business their way. Communication is **** poor.
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Old Feb 24, 2011 | 01:51 PM
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I know I'm a minority here, but my experience was not good with the Z-Store. I bought something from them that needed to be returned. They do not give you cash refunds on returned merchandise; they give you store credit. I tried ordering items 3 times using the store credit via email and was ignored. Calls went unanswered. I'm out 45 bucks. Lesson learned. With all the good businesses out there selling the same things, I'd avoid the Z-Store.
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