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nissan warranty question

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Old Dec 27, 2004 | 08:51 AM
  #1  
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schweatty
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From: salt lake city
Default nissan warranty question

here's one for someone intimately knowledgable about nissan corp or someone as letigious as me:

i recent installed and HKS supercharger in my 03 touring. the install was done professionally and dynoed. the dynoed shows the charger was getting extremely rich over 5k rpm and affected the peak power. according to HKS they had the same problem with their early 03 test cars. at some point in early 2003 nissan made an ECU software update. after HKS got this update on their test cars they dynoed the way they were supposed to. so i took my car into the local dealership (i had a few things i needed done anyway like the grease mark, fuel door, etc) and they would not update my ECU unless there was a CEL/problem with the ECU. after much debate, they agreed to reflash my ECU with the update for $185. to end the arguement, i agreed. i feel like i am entitled to any software updates for this car. does anyone know nissan's policy in this matter? is there any way i can get the dealership to do this as warranty work? the car is in the shop today, so any help is appreciated.

peace and a bottle of hair grease!

-dan

Last edited by schweatty; Dec 27, 2004 at 08:54 AM.
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Old Dec 27, 2004 | 09:19 AM
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2003z
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I don't think you can. Software revisions are like TSBs, they aren't needed by everyone. Without the supercharger, your car was behaving fine and didn't need an update. $185 seems high though, about 2.5 hours labor?
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Old Dec 27, 2004 | 10:57 AM
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I know just to update my Nav DVD, I would have to pay $185.00 for the disc.....Seems like no matter whatever updates needed, for whatever item,.....It's all a money thing.......
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Old Dec 27, 2004 | 08:39 PM
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Originally posted by 2003z
... $185 seems high though, about 2.5 hours labor?
I agree. My Nissan dealer had to reflash the ECU on my other car (Maxima) and they charged me $85, which is their hourly rate. I thought it was high at the time.
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