Single 3"/ (Fast Intentions- Pics!!!)
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Originally Posted by alexfair
yeah fast intentions makes good products, but lately their service sucks.
all companies make mistakes...what sets apart the good ones is how they resolve it. Also, It helps if you give a bit more explanation in why 'their service sucks' so others can be truly informed.
thanks,
Peter
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Originally Posted by first350
all companies make mistakes...what sets apart the good ones is how they resolve it. Also, It helps if you give a bit more explanation in why 'their service sucks' so others can be truly informed.
thanks,
Peter
thanks,
Peter
He originally had an appointment for the end of December to have us install an intake spacer. He called and canceled the appointment close to the date. Then he couldn't give me a definitive date to reschedule so he told me he would e-mail me for a date. I never got a chance to return his e-mail so he called and scheduled the appointment with my business partner for the 20Th of January. Last Saturday myself and one of my workers were the only ones here. At about 10:30 A.M. he showed up out of the blue. I was in the middle of dealing with another customer and I told him I would be with him soon. So he waited and I realized after a short while that his appointment was for the following Saturday. I told him that and he threw a fit. Then I asked him if he even remembered when his appointment was and he said no. So then with an attitude he told me he couldn't make it the following Saturday and I told him I would try to fit him in during the week sooner if I could. He said no he would call me to reschedule. then he proceeded to storm out, slam the door to my shop and drive out real fast. Then the next day I see this post so I assume he feels mistreated. I tried to contact him but he wont return my messages. Ask anyone on either one of the two major fourms if they have ever had a problem with me or our customer service. I bet ten to one their answer will be no. I try and take care of all of my customers and potential customers...
Tony (Fast Intentions)
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+1 for Tony/Fast Intentions
FYI - Tony has been great to work with. I ordered the exhaust and have had prompt and courteous communications from him. Do not let one fire-n-forget post without any explanation jade you. I PM'ed Alexfair for the story a few days ago - still waiting to read a reply.
Btw - I went with the standard exhaust. This single 3" looks tight in the center and a nice option for ST applications, or someone wanting a very unique look.
Btw - I went with the standard exhaust. This single 3" looks tight in the center and a nice option for ST applications, or someone wanting a very unique look.
Last edited by Bill_the_Cat; 01-19-2007 at 02:08 AM.
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Originally Posted by ISMSOLUTIONS
Hey man - what's up with that? I know you had a mixup with Tony and your appt date, and you came there a week early...I thought you worked that out with Tony?
I don't know you, Tony or this Alex guy but from the contents of this thread I wouldn't even break a sweat over it. Sometimes people just can't seem to understand that your time is just as important as theirs. Cool exhaust btw. I would really like to hear some sound clips or vids on the dyno.
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I'm going to work with Tony to see if he could make some adjustments to his dual exhaust system to make it go to a single center muffler with two inlets and dual tips. Looking at the pictures on the Fast Intentions web site, if he just brought the pipes straight back from were they turn up from behind the rear diff instead of angling out it could work. Have to see if Sebring makes a muffler like that.
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Originally Posted by JDMFairladyZ33
I don't know you, Tony or this Alex guy but from the contents of this thread I wouldn't even break a sweat over it. Sometimes people just can't seem to understand that your time is just as important as theirs.
+1 ... from everything that I've heard from your customers, and reading your posts, you guys seem like a great company!
#36
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Originally Posted by bofa
Sooo.. if you were perhaps to make this for another customer... how much would it cost?
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Originally Posted by alexfair
yeah fast intentions makes good products, but lately their service sucks.
#38
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so far everyone else has been happy with tony's customer service. when making my exhaust he was working on my car from 9:00AM to 9:00PM. he could have told me to come back the next day, but he didn't. he stayed at the shop till my car was done!
he was nice enough to try and reschedule to make this guy happy, im sure he has more important and challenging things to do than install a plenum spacer. like making a custom center exit exhaust................................
he was nice enough to try and reschedule to make this guy happy, im sure he has more important and challenging things to do than install a plenum spacer. like making a custom center exit exhaust................................
#39
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You really don't need the valance, it will still look good.
Yeah, but then you have the two empty spaces the stock exhuast tips were, so it would look a little strange.
Take note that the Y pipe is a JIC.
Yeah, but then you have the two empty spaces the stock exhuast tips were, so it would look a little strange.
Take note that the Y pipe is a JIC.
Last edited by RKnight; 01-22-2007 at 09:31 AM.
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