2003 350Z Audio Amplifier Customer Satisfaction Initiative
11-03-2003, 12:20 PM
#1
Registered User
Thread Starter
Join Date: Jan 2003
Location: Corona, CA
Posts: 428
Likes: 0
Received 0 Likes
on
0 Posts
2003 350Z Audio Amplifier Customer Satisfaction Initiative
found this on www.nissannews.com sorry if it's a repost.
Nissan will be conducting a customer satisfaction initiative on certain model year 2003 350Z Touring vehicles, equipped with Bose* audio system, as noted below.
Reason for Action
On 350Z Touring model vehicles manufactured prior to September 28, 2002, some customers have reported that the AudioPilot* noise compensation feature of the Bose audio system may cause the volume and bass to go up and down unexpectedly or cause the volume and bass to be exaggerated or excessive at times.
Nissan Action
For owners of the affected vehicles who are not satisfied with their audio system, Nissan, in conjunction with Bose, will replace the amplifier on these vehicles with one having an improved noise compensation feature that is more balanced with less noticeable change in the volume and bass. There will be no charge to the customer for the replacement.
Nissan plans to begin notifying owners of potentially affected vehicles on October 6, 2003 requesting them to bring their vehicle to a Nissan dealer.
Statement
"Nissan North America is conducting a customer satisfaction initiative on model year 2003 350Z Touring model vehicles. Some owners of 350Z Touring vehicles manufactured prior to September 28, 2002 have reported that the AudioPilot* noise compensation feature of the Bose audio system may cause the volume and bass to go up and down unexpectedly or cause the volume and bass to be exaggerated or excessive at times. For owners of these vehicles who are not satisfied with their audio system, Nissan, in conjunction with Bose, will replace the amplifier on these vehicles with one having an improved noise compensation feature that is more balanced with less noticeable change in the volume and bass. All repairs will be made at no cost to the customer. Nissan is committed to a high level of customer safety and service and will be working with its dealers to promptly implement this initiative. Customers will be notified of this initiative by mail."
Please direct any media inquiries to Eric Booth, Nissan Corporate Communications at 310-771-3014.
Reason for Action
On 350Z Touring model vehicles manufactured prior to September 28, 2002, some customers have reported that the AudioPilot* noise compensation feature of the Bose audio system may cause the volume and bass to go up and down unexpectedly or cause the volume and bass to be exaggerated or excessive at times.
Nissan Action
For owners of the affected vehicles who are not satisfied with their audio system, Nissan, in conjunction with Bose, will replace the amplifier on these vehicles with one having an improved noise compensation feature that is more balanced with less noticeable change in the volume and bass. There will be no charge to the customer for the replacement.
Nissan plans to begin notifying owners of potentially affected vehicles on October 6, 2003 requesting them to bring their vehicle to a Nissan dealer.
Statement
"Nissan North America is conducting a customer satisfaction initiative on model year 2003 350Z Touring model vehicles. Some owners of 350Z Touring vehicles manufactured prior to September 28, 2002 have reported that the AudioPilot* noise compensation feature of the Bose audio system may cause the volume and bass to go up and down unexpectedly or cause the volume and bass to be exaggerated or excessive at times. For owners of these vehicles who are not satisfied with their audio system, Nissan, in conjunction with Bose, will replace the amplifier on these vehicles with one having an improved noise compensation feature that is more balanced with less noticeable change in the volume and bass. All repairs will be made at no cost to the customer. Nissan is committed to a high level of customer safety and service and will be working with its dealers to promptly implement this initiative. Customers will be notified of this initiative by mail."
Please direct any media inquiries to Eric Booth, Nissan Corporate Communications at 310-771-3014.
Thread
Thread Starter
Forum
Replies
Last Post
bcoffee20
Zs & Gs For Sale
5
11-19-2015 06:39 PM
