I went in because my passanger window wasnt working and tires were roaring. When I went in the service person told me that the alignment machine was down but what they would do is swap the tires from side to side. They told me that the car would be done the next morning, I brought it in 9:30am. I get a call the next morning and they tell me my car is done. I call the manager and he tells me that I can pick my car up but the window motor isnt in but the tire swap is done. So basically nothing was done and it took a day and a half! So pissed off because swapping the tires doesnt do squat but wear them down even more. This is Sansones nissan on rt.1 in NJ. Any better dealerships out there that arent absolutely stupid? Any suggestions? Thanks.

Jason

 

Picked up my car and my rims are scratched!!!!! So pissed....i saw a light silver in the lot too and his rims were scratched as well!! If you are the light silver Z owner pm me.

 

well im sorry to hear about the wheels but i will explain a little about what happened at your dealership....im sure they had to order the part for the window...that really cant be helped.....

as for the tires nissan has issued a new tsb to the dealerships
what is done now is as follows
if the tire wear is more than .2 and less than .6 all that will be done is rotating the tires..NO ALLIGNMENT....
if it is .6 or greater you will be given new tires and a alignment
hope this helps

you are getting this from a good source i promise.....i am a service advisor for a nissan store

pm me if you have any other questions