I did an oil change, changed the windows motor and wheel alignment with the discount a few months ago.
I wanted to check my alignment result, but they told me the printer isnt working, and they WILL mail me the receipt and the alignment result. However, I NEVER receive it.

And now, the windows still have problem, after it goes up, it will automatically goes up half way, so I have to hold the up button everytime. Plus, the window isnt sealed properly.. There is a leak..

And just now I found out my car is leaking some liquid from the right front part.. Around the battery bay area..

So I must have to go to WCN for this. Anyone recommend who should I look for?

Thanks in advance.

 

Heri is pretty cool....I usually try to go to him if I see him there

 

The last time I went, a few months ago, he already went to a Lexus dealer.
I talked to him before, he is very nice.
How long ago did you see him in WCN?

 

Well I was there a few days ago for an oil change but didn't see him. Last time I saw him there was when I got my engine replaced which was about 3 months ago I believe.

 

I'm also curious to know who the Z guys go to now (besides Heri, if he's still around)

 

Last time I went to Jeff, and they charged me more than the price they said to me in the beginning..
Lucky that I'm a good math person, and I told them the total isnt that much...

Now I just want to fix my windows, and the leaking.. and also get back the result of my 4-wheel alignment, if they really did it..

 

Ya when I went in for my oil change, I went to Jeff since I didn't know any of the others that were working that day. Didn't seem too friendly for some reason..

 

Yea.. but Jeff is actually better than the other guy.. the other guy seems to have some attitude looking at me, maybe Im young and Asian.

Would be much better if Heri is there

 

Heri is gone. I don't htink they have a designated person for Z's anymore but the few times i've dealt with Phelipe, he was nice.

 

I was there the other day for the MOTUL special and to get my SES light checked out, I was in and out in about a little over an hour considering I went on a friday afternoon with no appointment. Steve is the service guy that checked the car in, was very nice and did everything right. Ray was the lube tech that did the work, cool guy and seems like he knows his stuff. Total came out to about a little under $55.

 

Reuben took over for Heri...he's a good guy, talk to him!

 

yeah Heri is gone! i thought it was john that took over Heri's position??

 

Ok.. so everyone says a different person..

 

i always dealt with jeff or heri and seeing as how heri is gone now...

jeff always treated me pretty well

but then again almost just like any dealership i've went to for major services for my other cars

 

I usually go to Felipe, but will go to whoever is available. Doesn't really make a difference, especially for regular service.

 

lol i dont think u meant for it to be funny but u sounded confused =D

 

It can be both

 

Jeff (the writer) is no longer with us. Any of the guys out in service are getting pretty good handling you guys. You can always ask for Ruben the service Director. He will watch over your cars. Also come find me and let me know you're here. I am spending a lot of time at our new store (West Covina Toyota) lately, but I do come and go all day. I'll be happy to help all I can!
Jeff

 

Jeff you're the man! I'll come find you the next time i'm there!

Mike!

 

Reuben took over Franks position as Service Manager.

Heri was a service writer, not that it matters, but i just thought i'd clarify.