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Can I sue my local NTB?

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Old Sep 29, 2015 | 01:24 PM
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Default Can I sue my local NTB?

Hey,

Last night my local National Tire and Battery (NTB) replaced my leaky valve stem for my right passenger tire. I bought the replacement stem myself, they quoted me $12, and when I came back they said it was easy so its free. Really cool I thought. Today when the sun was out, because last night it was dark, I took a look at their job and noticed they made a lot of scratches and chips in my painted rims (Enkei RPF1). Wtf? Is this common? Can I sue for a fixed rim?
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Old Sep 29, 2015 | 01:27 PM
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why would you sue? just go up there, talk to the manager, voice your concerns, see if they will repair / repaint it
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Old Sep 29, 2015 | 01:52 PM
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probably not...you got free service, no receipt, no guarantee, warranty ect.

Why sue of a $400 dollar wheel that can be fixed for $20. Going to take him to "peoples court"? What does a lawyer cost for 2hrs?
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Old Sep 29, 2015 | 02:17 PM
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Originally Posted by travlee
why would you sue? just go up there, talk to the manager, voice your concerns, see if they will repair / repaint it
^^^Exactly this.

Why would anyone who's been wronged think that lawsuit if the only answer? Doesn't anybody believe in "talking it out person to person" any more???

But the real answer, if you really want one is "Yes, you have every right to sue."

"After you seek remedy and no alternative solution can be found."

Last edited by MicVelo; Sep 29, 2015 at 02:20 PM.
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Old Sep 29, 2015 | 02:25 PM
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Originally Posted by travlee
why would you sue? just go up there, talk to the manager, voice your concerns, see if they will repair / repaint it
What he said!
Odds are they said it was free of charge due to the fact that they were aware they had damaged your wheel. Weird thing is ,normally if a tire machine scratches a rim it scratches the entire lip not just a couple spots.

Should have looked at the rim right after it's going to be hard to argue after the fact.
Sorry about your rim though,get some touch up paint and you'll hardly notice
Good luck
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Old Sep 29, 2015 | 05:29 PM
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Originally Posted by NissanZcrazy
What he said!
Odds are they said it was free of charge due to the fact that they were aware they had damaged your wheel. Weird thing is ,normally if a tire machine scratches a rim it scratches the entire lip not just a couple spots.

Should have looked at the rim right after it's going to be hard to argue after the fact.
Sorry about your rim though,get some touch up paint and you'll hardly notice
Good luck
not always, when they replaced my tire, i have about an inch long scratch. looking at car before you leave is ideal, but not always the case. when they scratched mine (and mine are unique color) i voiced my concerns, they offered to repaint but i declined so they gave me $125 and an ounce of touch up paint. i would rather have an inch that doesn't match perfectly vs the whole wheel

Last edited by travlee; Sep 29, 2015 at 05:30 PM.
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Old Sep 29, 2015 | 05:36 PM
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As a guy who does tire all day I gotta say the wheel scratches seem off. Idk how they did it. They did not need to mount it on the machine to change the valve so pretty sure they did it breaking the bead to get the valve out
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Old Sep 29, 2015 | 09:23 PM
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Man... i shouldve sue the shop that knicked my wheel... and also the shop that scratched the 45$ spoke decal..... #sarcasm
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Old Sep 29, 2015 | 10:42 PM
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I think a lawsuit is out of the question. What we have is a legal system, not a justice system. Civil lawsuits are for money. You dont sue someone for wronging you, you sue for compensation. Unforunately I dont think you'll get much, if any, out of them. Atleast not enough for this lawsuit to be feasible.
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Old Sep 30, 2015 | 07:13 PM
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Yes
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Old Sep 30, 2015 | 07:18 PM
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People still take their vehicles to NTB? I'm surprised they're still in business.
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Old Oct 5, 2015 | 09:33 AM
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You absolutely should bring a frivolous lawsuit before a court that would, if won, amount in $25 dollars judgement if you were able to prove that it was their doing. That is ABSOLUTELY the best possible plan of action for the minuscule scratches on your inexpensive wheel that can be replaced and repainted for less than it would cost you to file the case in the first place AND represent yourself.

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Old Oct 5, 2015 | 10:22 AM
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Really for some scratched painted wheels. Next time add a second coat of paint. I would be impressed if a chain tire shop could add air without scratching paint off wheels.

Gotta use that $25 they didnt charge you to get 5 new cans of paint.
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Old Oct 5, 2015 | 12:08 PM
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Originally Posted by HRMoneyPit
They did not need to mount it on the machine to change the valve so pretty sure they did it breaking the bead to get the valve out
This. x2 Tire doesn't need to come off to change the stem.

Plus you noticed after you already left

Last edited by iideadeyeii; Oct 5, 2015 at 12:54 PM. Reason: Ed
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Old Oct 5, 2015 | 12:27 PM
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i am thinking they replaced the whole thing, not just the core of it. make sense? replacing the stem would require taking off the tire

this is a valve stem


this is a valve core

Last edited by travlee; Oct 5, 2015 at 12:31 PM.
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Old Oct 5, 2015 | 01:00 PM
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Dude, you don't need the tire off to change the stem. I have a tire machine in my garage and HRMoneyPit who does tires all day both confirmed this. You just break the bead where the stem and you have room to change the stem
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Old Oct 5, 2015 | 01:17 PM
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Obviously you don't care if your wheels are filthy. Just let a little more dirt build up and you won't be able to see the scratches.
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Old Oct 5, 2015 | 03:48 PM
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Originally Posted by iideadeyeii
Dude, you don't need the tire off to change the stem. I have a tire machine in my garage and HRMoneyPit who does tires all day both confirmed this. You just break the bead where the stem and you have room to change the stem
well nobody said the ntb guys are smart
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Old Oct 5, 2015 | 07:48 PM
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LOL ok i will admit this wasnt my best of threads
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Old Oct 6, 2015 | 08:45 AM
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Originally Posted by Rev_Night
LOL ok i will admit this wasnt my best of threads
Fk you, I'm suing you for wasting my time.
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