I ordered a set of adjustable A-arms from Kinetix on Tuesday, and I emailed/called to see when they were going to ship. I have not received a reply to my email and their voice mailbox is full. They already charged my credit card.

Does anybody have any info on what is going on over there? Are they at an event or something?

Any information would be greatly appreciated.

 

they are probably very busy and you will here from them soon.

great company, great customer service.

do not worry.

 

^ +1

 

I also ordered a part from Kinetix on Tuesday and haven't heard from them either. Jamison Luthe was always very good about getting back to me before I made the order, but ever since I placed the order, I haven't heard a thing from him. He even told me to email him after I placed the order so he could make sure everything went smoothly.
Now I'm not really complaining....not yet. But if I don't hear back within the week I may get concerned. And since almost everyone here has nothing but good things to say about them, I'd give them the benefit of the doubt. For now.

-Bootay

 

I've order the V4 Plenum, front and rear suspension kits and the high flow cats from them. I've had nothing but great service. I'm sure they're just busy. Shouldn't worry. Just my 2 cents.

 

Thanks for the feedback guys. I feel better about the situation now.

 

Update: I contacted Jamison and the a-arms will be shipped this week.

 

My order will be going out this week also. Just kinda gave me a bad first impression about the company since they just now contacted me about the order. My emails went unanswered for almost an entire week.
Oh well....glad you heard from him too.

-Bootay

 

^^Same here bro. I will give them the benefit of the doubt since other members are happy with their customer service.

I am glad they are coming soon, my camber is totally out of whack!