is nissan tryint to jerk me?
heres the story...i got that recall letter for the fuel lines for the 03 zs...i have the injen exhaust on my car...they give me a call saying that they cannot perforom the recall because if they take my exhuast they cannot put it back on becase they need gaskets for the exhaust....wut does that have to do with anything?
That doesn't sound right, have you talked to the service manager? Keep moving up the ladder and see where you can get. Also try filing an official complaint with the Nissan North America (NNA) or Nisan Consumer's Affairs.
http://www.nissanusa.com/form/1,3402...tactus,00.html
This will help get the ball rolling. Good luck.
http://www.nissanusa.com/form/1,3402...tactus,00.html
This will help get the ball rolling. Good luck.
are you missing the gaskets? if so, that's why.. as for me, i have the stock exhausts and i'm getting a few recall/tsb/warranty things done as i'm typing.. they provided new gaskets for me, but like i said i have stock exhausts so maybe that's why
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The gaskets taht are supplied with 99% of aftermarket exhausts are not reusable...
IF nissan were to do this on a car with FACTORY exhaust they would have to replace the factory gaskets (by the book)...
If they are doing this on a car with a exhaust that the dealer does not have the gaskets for or have a a NISSAN Part number to bill out then they will not remove the exhaust in risk of the customer then getting an exhaust leak and blame it on the nissan service...
If you can supply with new gaskets then there will not be a problem...
IF nissan were to do this on a car with FACTORY exhaust they would have to replace the factory gaskets (by the book)...
If they are doing this on a car with a exhaust that the dealer does not have the gaskets for or have a a NISSAN Part number to bill out then they will not remove the exhaust in risk of the customer then getting an exhaust leak and blame it on the nissan service...
If you can supply with new gaskets then there will not be a problem...
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Originally Posted by Bee Ess Pee
u mean i'll still be charged...
If it is a NISMO Part like the S-Tune Exhaust where the replacement parts are available to your local NISSAN dealer then you will not be charged for the extra gaskets etc...
If it is an AFTERMARKET Part and a new gasket must be supplied... then that is where the owner will have to supply the gasket...
Originally Posted by Jason@Performance
If it is a NISSAN Part then you should not be charged extra for the gaskets or anything else effected byt he warranty work...
If it is a NISMO Part like the S-Tune Exhaust where the replacement parts are available to your local NISSAN dealer then you will not be charged for the extra gaskets etc...
If it is an AFTERMARKET Part and a new gasket must be supplied... then that is where the owner will have to supply the gasket...
If it is a NISMO Part like the S-Tune Exhaust where the replacement parts are available to your local NISSAN dealer then you will not be charged for the extra gaskets etc...
If it is an AFTERMARKET Part and a new gasket must be supplied... then that is where the owner will have to supply the gasket...
interesting, the dealer didn't say anything to me about needing a gasket for my JIC exhaust when they did the fuel hose recall. of course that could just mean they didn't replace it...
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