Ordered something from them, then realized I should have ordered a different size, then read their BS return policy in hopes it wasn't too horrible, so I can get the correct size.

30% is total BS. So I'm supposed to flush 30 bucks down the toilet plus eat the shipping on top of that. I dont have a prob with the shipping but 30% NO WAY!!!

Now i remember why I never bought from them before.

F%$ing BS.

Soon as I get it, I'm throwing the thing in the F%$#ing garbage

 

wat did you get??

 

+1 what did you get?

 

if it is cool maybe i will buy it from you

 

+2 What did you get??

 

i just read their policy. such BS!!!

 

Try calling them. Most times if you talk to someone they will let it slide on the % they charge you. But if it was a special order item that they don't usually carry than they will stick to their policy.

 

Since hopup doesn't actually stock anything, everything is special order.

 

You should be able to sell the shift **** at hondaforum.com and break even.

 

^^ Are you serious???????? No way!

 

so the policy is BS because you ordered the wrong size????

 

That's kind of what I was thinking...

 

+1

 

i still am curious as to what he ordered

 

actually a while back about 2 years ago i ordered an injen exhaust from them, they called me back the next day to tell me that the exhaust wasnt in stock, and that it was backordered. So, i tell them to just cancel the order, and they told me that BS 30% restocking fee. Im like, what the hell are you restocking??? theres nothing to restock! So after a bit of arguing, i didnt have to pay jack to them.

Now on the other hand, i have ordered a pair of Bride Brix II seats from them and the slider rails, and those were delivered pretty quickly, whether they were drop shipped from another distributor or not. They even hooked me up a bit on the seats when i called in.

So i have dealt with both sides of them i guess, so just be careful

 

+2

And I would def. call them and see if something can be worked out... And if not then sell it and it is what it is.

Lesson learned on making sure what you order is correct.

Good luck to the starter of the thread.

-Jonathan-

 

never had any problems with them here...i've ordered at least 10 times from them

 

I've heard really good things about them from everyone who's ordered from them. You can't be mad because you ordered the wrong thing and they charged you to restock your mistake.

 

it isnt easy doing business in the import racing world... companies charge a 15-30 percent restocking fee on average because it costs them alot to run credit cards... the average consumer has a rewards card to get points or airline miles... the credit card companies charge anywhere from 3.5% to 6.7% to accept these rewards cards per transaction... so if you order something with your credit card... and then you return it... it could mean anywhere from 7 percent to 13.4 percent that they are going negative on the transaction alone... then you have to factor in the human costs into the equation... then you have the time where the special order seat/shift ****/turbo kit is just sitting around in the garage or warehouse... if your money is tied up in crap that noone will ever buy or something that will take a while to sell you have less money to invest into your business.... 30 percent may sound unreasonable... but it is just a business owner looking after their own interests...

and to the guy that posted this... how dare you blame this company for your mistake... you sir are an idiot

minus one to you... if i could figure out how to give you a rating...

 

I tried orderering some shocks & springs from them before. Two months after my order I still hadn't receive my items so it took me about a week to get a hold of them to cancel my order. Even when I cancelled they tried to sell me a different product. At least I was able to get 100% of my money back.