Thank you ... I seriously thought I was the only one to read this

 

Send me $700, I'll send you "a hood", and you can keep your manhood......

 

My problem still isnt solved... Still have no refund nor do i have a new hood... Once that happens then it will go away.

 

what are you worked up about w/ the ebay thing?

I was UP FRONT on the ebay auction about the condition of the hood. If that is what you are referring to...we didn't just pass the problem along un-announced. I put all the pics and vids I showed Jim and Seibon to prove it was dented on the Ebay auction. I definitely did NOT make ANY money off the deal from ebay. Jim and I split the losses.

 

I would say closed, but not deleted. I think this would help a lot of people thinking of doing business with either company.

 

That ebay thing I would have declined also, that's just a huge headache waiting to happen. Who would list it, the OP or the vendor... and who would ship it? What if the buyer from ebay also didn't like and had complaints... who's gonna handle it, now you got 4 parties to the big mess, buyer, buyer #2, vendor, manufacturer... uggh no thanks lol.

 

Ok you guys all need to take a break from this group discussion. I can see the imperfections too just to let you know. But yeah seriously go outside and enjoy the day. I just took a 3 hour nap and you guys are still at it!

 

Jim said you made money... So another lie form Jim

"Hey Daniel, I'll check again with Seibon today to see what the deal is. Would you like a replacment TS or credit towards another one? Im crossing my fingers in hopes Seibon will warranty it. If not, we have a few other options we can go with. For instance, if you remember Austin from my350z who had the same problem. He ended up selling his on Ebay for $550 shipped and actually ended up making money off the deal that way. I'll let you know what we figure out."

Jim

 

Jim, still havent heard back from you... You have my number, like you said, I called you 17 times and you also have my email...

 

that hood is jacked, if some of u guys actually see the imperfections of the hood and are willing to pay 700$ and live with it, you deserve it

as for the vendor avoiding contact, promising something to happen and not make it happen, and giving people the run around, its BS, it doesn't matter what other people experienced with them, i had the something similar happen to me and people were flaming me because i was getting robbed by their booty buddy vendor and spoke out on the forums, its nice that you other guys had good experiences but this guy didn't, does he owe the vendor something for being nice to you while he's getting bent over?

 

I am not worked up. This isn't my issue....I'm just glad that I was informed ahead of time. Why should the OP take responsibility for selling the item? He didn't purchase the item to have extra work and sell the item. The vendor should take the item back and do what he wants with the item...not leave it on the customers shoulders. Moreover, why should the losses be split....this is a defective item, not a defect caused by the customer. The OP should have nothing to lose from that standpoint.

 

Ok, cool. Just didn't want people getting the wrong impression of me...lol. I'm not gonna turn around and sell something that I got screwed over on to someone else to try to pass off the loss. It's gotta end somewhere...sometimes it sucks, but you gotta do what's right

 

Bbb

 

I'm not saying anything about anyone. This what I'll say. I have a veilside cf hood. Its got waves too. I can't see any waves in the pics. But I also can't see all that good.

 

if all else fails, and seeing that the vendor is in full knowledge of the situation, call your CC company, and send them all emails and pms, a timeline would help, warranty stuff etc.. they WILL take care of it cause they believe in customer service

all the 'justifications' are lame.. ebay? why would he need to deal with all of that?.... having problems with the supplier? what does that have to do with the customer when there is one in stock?

there is a price and responsibilities that comes with being the middle man, you don't get paid for nothing

 

If you go by the above terms from Seibon, he can't return the item... it's been installed.

 

Go to your CC company if all else fails like said above. It will be taken care of in a quick manner, and if he wants to dispute it, go to court w/ the damn hood, pictures and video. plus all of these logs.

 

+1!!!!!!!!!!!

 

Can you press the hood down with your pinky like the previous member showed in his video? If you can't then I tihnk the hood is not too bad but it is a bit too wavy, mine is wavy too but yours is alot more wavy than mine.

 

ok, how is this crappy customer srevice?? i have not bought anything from CarbonLTD so don't even start on the fanboy kick. 1, if he was crappy about his customer service, there would be no emails, or attemts to try and fix this issue. Clearly Siebon made a faulty part, and the OP got shipped one tht was bad. That happens sometimes, especially with parts made overseas. After reading Jim's response to this and the posted email communication it seems that waiting one month for word on something that does take time to get resolved, is a bit too long. Jim did state he had one for the OP, and even offered to sell the old one for him, basically giving him a CF hood for little to nothing out of pocket at all. does that sound like bad customer service?? you should have been around here a few years ago, there were some really bad vendors here that ripped people off left and right, and they were rightfully removed for doing so. Jim made the first instance right, and I am confident he will make this one right as well. And he has right to blame the manufacturer Seibon, the people that made the hood, since they are the ones at fault, Jim did not make the hood he sold the item. Maybe there could have beena better job at Q/A before it was shipped, and that could be some fault. BUT the guy is trying to make this situation right, and the OP jsut needs to be patient and it will be resolved. IF you do not want to do business with them, that is fine. but unless you have acutally bought something from them or had a personal experience with this company, your opinion on them is a bit biased, and more "fanboy" like rather than credible.