Consumer Question
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From: Hills of Anaheim
Originally Posted by cavallino33
Yes, but I won't buy a from a no name shop or no name parts to save money.
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From: Hills of Anaheim
Originally Posted by 05-Z
I'm loyal...to a point. Crutchfield is a good example, I will pay more for some things but with others I will take a chance with a lessor known company.
Or, I will buy "used" to save even more. Just depends on the product and situation, and what's in stock.
Or, I will buy "used" to save even more. Just depends on the product and situation, and what's in stock.
Let's leave the used portion of the discussion for another time since this doesn't really have bearing on the original question.
Originally Posted by THE TECH
Try to take into consideration customer service if there are any issues with the purchase. With an online store, you have to ship parts back to them if there are problems. With a local store, you can just go over to them.
Originally Posted by THE TECH
Here is an interesting question to add. Would you buy from an internet site over a local physical place to save money?
i'm certainly going with price if i trust the vendor. i don't care if the "parts" are going to be delivered after an internet exchange.
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From: Hills of Anaheim
Originally Posted by bofa
Honestly, it's easier for me to email/call and ship during the week.
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From: Hills of Anaheim
Originally Posted by surfcity40
an odd question. whatever i'm buying i want to get the best price. certainly i don't want to risk money to not get what i'm buying but an internet supplier nowadays is no less reputable than a brick and mortar.
i'm certainly going with price if i trust the vendor. i don't care if the "parts" are going to be delivered after an internet exchange.
i'm certainly going with price if i trust the vendor. i don't care if the "parts" are going to be delivered after an internet exchange.
Originally Posted by THE TECH
Gotcha. So you're willing to pay upfront for shipping and related expenses versus just going by the local shop?
Originally Posted by THE TECH
Here is an interesting question to add. Would you buy from an internet site over a local physical place to save money?
If I could get a carbon fiber hood shipped for $700 or pay $800 in person for the same hood, I would spend the extra 100 bucks easy. That way if it's damaged I can shove it down their throat:-D
Last edited by Chad68; Apr 4, 2007 at 08:17 PM.
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From: Hills of Anaheim
Originally Posted by bofa
If a temp expense of $20-50 was going to phase me I wouldn't be modding the Z and wouldn't be driving one for that matter. Plus I can take care of shipping on my time (ex at midnight when the local shop owners are fast asleep).
I have made the mistake of shopping by price. I ordered a cat-back exhaust system, and two months later, had nothing.
a. I want the item in stock, and shipped within a reasonable time. If the item is not in stock, tell me in the advertisement.
b. Stand behind your product. I bought it from you, don't tell me to call or send it someplace else. You sold it - you take care of it.
c. Charge when shipped and not before.
d. No surprise e-mails like “Oh BTW the advertised price is old. Our new price is $$$.”
e. No “Prices too low to mention” or “Call for best price” bologna. If your price is reasonable, then state the price.
a. I want the item in stock, and shipped within a reasonable time. If the item is not in stock, tell me in the advertisement.
b. Stand behind your product. I bought it from you, don't tell me to call or send it someplace else. You sold it - you take care of it.
c. Charge when shipped and not before.
d. No surprise e-mails like “Oh BTW the advertised price is old. Our new price is $$$.”
e. No “Prices too low to mention” or “Call for best price” bologna. If your price is reasonable, then state the price.
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From: Hills of Anaheim
Originally Posted by Chad68
For me it would depend on who the online site is and how much more the local shop is charging and how easy it would be for the item to get damaged in shipping.
As for what the local shop is charging, what dollar amount is too much for you?
Anything can get damaged in shipping, so I don't really buy that as a factor.
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From: Hills of Anaheim
Originally Posted by davidv
I have made the mistake of shopping by price. I ordered a cat-back exhaust system, and two months later, had nothing.
a. I want the item in stock, and shipped within a reasonable time. If the item is not in stock, tell me in the advertisement.
a. I want the item in stock, and shipped within a reasonable time. If the item is not in stock, tell me in the advertisement.
Originally Posted by davidv
b. Stand behind your product. I bought it from you, don't tell me to call or send it someplace else. You sold it - you take care of it.
Originally Posted by davidv
c. Charge when shipped and not before.
Originally Posted by davidv
d. No surprise e-mails like “Oh BTW the advertised price is old. Our new price is $$$.”
e. No “Prices too low to mention” or “Call for best price” bologna. If you price is reasonable, then state the price.
e. No “Prices too low to mention” or “Call for best price” bologna. If you price is reasonable, then state the price.
I will eat up to 10% to keep my money local (obviously higher on lower dollar items). I want to support the local shops because I want them around. But if it was something I needed like now, i would pay whatever it would cost me whether 10% or higher. If buying online tho, I will not just buy from any company. I have only purchased stuff here from reputable vendors. I am not going to take the risk of getting burned by a unknown vendor.
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From: Hills of Anaheim
Originally Posted by masterj26
I will eat up to 10% to keep my money local (obviously higher on lower dollar items). I want to support the local shops because I want them around. But if it was something I needed like now, i would pay whatever it would cost me whether 10% or higher. If buying online tho, I will not just buy from any company. I have only purchased stuff here from reputable vendors. I am not going to take the risk of getting burned by a unknown vendor.
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From: Hills of Anaheim
Another thing to think about is whether you have someone doing installs on your parts. The more the local shops are beaten down by Ebay and the internet, the shorter the lifespan. If there isn't a local shop to install your parts, it defeats the fact that you got the parts cheaper.
Originally Posted by THE TECH
What factors determine the online site? Let's just assume we are talking only about reputable places.
As for what the local shop is charging, what dollar amount is too much for you?
Anything can get damaged in shipping, so I don't really buy that as a factor.
As for what the local shop is charging, what dollar amount is too much for you?
Anything can get damaged in shipping, so I don't really buy that as a factor.
In general I hate mail order because I have been screwed so many times over the years. I seem to be batting about 500, which is why I cringe everytime I hit submit order. It's not just car or motorcycle parts but stuff in general. I'm ordering one more thing via mail order and should be my last mod via mail.
I actually like buying parts from ebay, like my wheels. You can read any negative feedbacks and make your own decision on whether they are good to buy from or not. I paid $1,275 for the wheels shipped to my front door, with lugs. hub rings and nuts. Any local shop would have charged me about 2 grand for the same product. So in that case I guess paying $700 was more than I was willing to fork out, so I took the chance and the wheels were flawless.
Last edited by Chad68; Apr 4, 2007 at 08:31 PM.
Originally Posted by THE TECH
Another thing to think about is whether you have someone doing installs on your parts. The more the local shops are beaten down by Ebay and the internet, the shorter the lifespan. If there isn't a local shop to install your parts, it defeats the fact that you got the parts cheaper.
Which is the exact reason to support your local shops. I would hate to be in an area with absolutely no shops to work on the car if it was something that I could not handle. I enjoy having the shop that does my work being 15 minutes away.
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From: Hills of Anaheim
Originally Posted by masterj26
Which is the exact reason to support your local shops. I would hate to be in an area with absolutely no shops to work on the car if it was something that I could not handle. I enjoy having the shop that does my work being 15 minutes away.
Also there are some items you just simply can't get in a local shop and you have no choice but to order online.
Once I went to the dealer and asked about getting replacement gaskets for my Nismo exhaust and he looked at me like I was from another planet. After 10 minutes of asking everybody in the parts building, he finally told me you can only order them online, we can;t get them for you.
Kind of hard sometimes to support and buy local when they can't or won't get what ya need.
Once I went to the dealer and asked about getting replacement gaskets for my Nismo exhaust and he looked at me like I was from another planet. After 10 minutes of asking everybody in the parts building, he finally told me you can only order them online, we can;t get them for you.
Kind of hard sometimes to support and buy local when they can't or won't get what ya need.
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From: Hills of Anaheim
Originally Posted by Chad68
Also there are some items you just simply can't get in a local shop and you have no choice but to order online.
Once I went to the dealer and asked about getting replacement gaskets for my Nismo exhaust and he looked at me like I was from another planet. After 10 minutes of asking everybody in the parts building, he finally told me you can only order them online, we can;t get them for you.
Once I went to the dealer and asked about getting replacement gaskets for my Nismo exhaust and he looked at me like I was from another planet. After 10 minutes of asking everybody in the parts building, he finally told me you can only order them online, we can;t get them for you.


