I just called my useless dealer to find out when my Z will be here. I told him about the reports that ZISME said contained the expected delivery dates, but he said that there wouldn't be any delivery info. until after production was complete. He says mine is scheduled for production on the infamous Sept. 2nd. However, ZISME said that ALL preorder customers should be able to get an expected delivery right now on these reports.

Has anyone else heard this from their dealer, or does anyone have a delivery window whose car hasn't been produced yet?

I don't trust my dealer anymore, which is bad, but after going from delivery in July, to August, to September, to October maybe, I don't believe to much from him.

 

You may want to double check the info ZISME gave. I was under the impression that the reports only contained arrival information once the car was assigned a VIN, i.e. it is on the boat and has been produced. Anyone confirm this? If this is the case your dealer is telling you truth, albeit inadvertantly perhaps.


-Tubbs

 

No, your statement is incorrect. Here is a post from Zisme from zcar today: "we give the dealer more specific information on his distribution reports which indicate when he can expect his vehicles to be delivered. As I stated before, this information is general in nature (month it is scheduled to be built and estimated delivery month) until the vehicle receives a vin#. At that time the information is more specific (a day in the month, the vehicle is estimated to be delivered) but still subject to change (within reason)."

The way I read ZISME's post, every pre-orderer now should be able to get a build month and a delivery month for their car. After the VIN is released you should be able to get an approx. delivery date within a few days.

This in fact is what I have, namely a delivery month (October), I asked my salesman for the build month, but he claimed not to be able to find it. I'm guessing, however, that my build month is August based on the October delivery month.

 

If the car is in production the report(s) will give you a date, usually only the month (Mine is 09/02, meaning Sept. 1992) once the car is on the vessel and the Vin# is transmitted to NNA then the Vin# will show up on the report with an updated APPROX. delivery date. This date could fluctuate as much as +/- 10 days.

To answer your original question, no not all pre-order people have a date. The end of October is supposed to be the latest for pre-order deliveries.

 

Several pre-orderes have been told their cars would be delivered in Novemeber and I think (although I'm not sure) that a few have been given a December delivery date.

 

Robbyn,

I think you're right but those are probably the pre-orders that were accepted at the very end when some dealers were offered some additional slots or orders that the dealers so stupidly forgot to send in. Not the norm for the pre-order program though.

 

I ordered 1/26 and my packet number was 596, yet my dealer is telling me December delivery. I have a sneaking suspicion that my order was taken/given to someone else. The most suspect statment was when he said that the dealers first orders were arrriving in September and the secound group would be December. I just can't see 2 months between deliveris of Z's


Anyone know who I should call to see if the dealer is try to pull something.

 

Check my post yesterday under General -VIN Soup to see what my dealer's reaction was. It may not come to pass, but I got the inventory manager to start to do something!

Boomer

 

Did yuo get an order number? In general with such a low package number you should be in the early deliveries, this is not absolute because there have been anomolies but there should be a good chance you would have been one of the early deliveries.

If you have an order number ask the dealer to show the production report that shows your order number and that shuold do it, if he doesn't want to then he might be up to something.

If you don't have an order number call 1800nissan1 and tell them you don't have an order number yet and would like one and that you will hold while they call the dealer or NNA for information.

This should get you started. Don't be shy.

 

I have a VIN#!? JN1AZ34E43T00****; and
an ETA 9/12/02. Some of you may have read my rant yesterday about my lack of the two items of information that was driving my displeasure. I talked to the inventory manager yesterday afternoon, who said, I will give the info to your salesmen and he will call you immediately. I already knew my salesman was off and would return today so I said fine, thanked him and hung up thinking suuuuuurrreee, I'll get it, next year.

Their word was Good when they knew what they should be looking for; the 2 reports ZISME listed. Prompt, correct action was taken on my behalf by the dealer. This type of fast service by this dealer has been the rule before, not the exception.

I have not changed my mind about NNA's Customer Service and I still believe they should have access to the same info about build, shipping and delivery dates as the dealers. Things would run smoother, I believe. After all, the dealers are not the enemy, just extensions, private to be sure and good or bad, of Nissan's sevice system.

Secrets are Nissan's enemy when they keep the customer out of the loop in a pre-order program.They should be using it to their own advantage to "show off" the company building one of the most popular and history-making models in recent memory. I did hear they were probably going to do another preorder, right?

A one page, colorful description of the process of the Z going from a bucket of bolts to a World-class Sports Car could be useful in that process, for that matter our members without cars yet would especially profit from one, I am thinking of the nice lady who bought a silver Boxster, irked by the process. Some customers will accept it and say, that's nice and never look at it again. Other buyers will put it into some bookcase or scan it and put it in a reference folder in the computer and refer to it occasionally. Z fanatics, like me, VQ, and a bunch of you on this forum would have it framed and placed on the wall and/or used as a screensaver on your computer until we have the Z in our hot little hands.

Nissan is already losing buyers for the Z because they can't stand the ambiguity of the process. It doesn't matter that the present program has been a huge success, some people have dropped out with hard feelings toward Nissan. This is the worst case scenario for Nissan and it should be countered at all costs. The company should start immediately to inform the rest of buyers who don't have a VIN# or ETA for their cars. Some will still back out but may buy one next year or the next. Some you will lose for a long time and maybe forever but, Nissan can minimize lost customers by keeping them informed until their car is delivered. A computer program can be set up to track orders and buyers and be updated daily I think, I'm certainly not an expert.

As you can tell, I'm having one of my manic spells but, bear with me, when things go right, serendipity occurs and I have to articulate it. Sometimes convergence is achieved, other times not. Convergence has been achieved today.

Boomer babble.
BR/FR/AT

 

Hey boomer, that's great that you got your info. Congratulations

Unfortunately, my dealers sales manager, even after I told him the name of the report and that someone from NNA said that it contained an expected delivery date, still insisted that it only had a build date, and no delivery info. I'm still pretty pist. He seems like he wants to get off the phone more than anything.

 

CaneZMD

I'm sorry the numbers didn't work for you like they did for me. If you haven't added that to Scaf's soup, please do so, it gives us more power as a group and then we can effect some change. I think we have made some inroads with NNA's inertia. They are starting to move albeit slowly. If we hadn't been around, things would have been a lot worse. I will have 2 Nissans with the Z, so I have a stake in the company.

I will admit I entertained a course of action before today where I would have given up the Maxima and the Z. Lexus and BMW were running through my head, with the possibility of the G35 Sports Sedan and going back to my choice before the Z came, the Acura RSX-S. I will be happier with the Z, I believe, and I would have had to fight my wife tooth and toenail to get rid of her Maxima. Don't give up and continue to berate your dealer about delivery. He needs his butt kicked by someone higher in his org.

Boomer

 

Zephod- You are getting rammed hard. If you ordered between January and March There should be no reason your car isn't delivered in September at the latest. I ordered at the end of Febuary and if my car comes one day after the 15th of September I'm raising hell all over the place. Your dealer should be blasted. Someone has taken your order my man. Get pissed, do something about it. Rammed I tell you...rammed hard!!! Nice guys finish last...in your case get there Z last. You're talking about an 11 month wait...that's unacceptable. I'm angry for you...