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Intense Motor Sports: Buyer Beware

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Old 11-03-2003, 12:57 PM
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lafdclass002
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Default Intense Motor Sports: Buyer Beware

FYI. Beware of ordering products from Intense Motor Sports. The customer service is incredibly bad (at least through my experience). I ordered a JWT pop charger on 10/7/03. I have yet receive my order. I have called Intense Motor Sports 3 times to inquire about my order. Every time I get an answering machine only. They have not returned any of my calls. I have tried to e-mail them, but I get my e-mail back indicating that it is "undeliverable mail". They were good at one thing. They sure were fast to charge my credit card.

Last edited by lafdclass002; 11-03-2003 at 02:32 PM.
Old 11-03-2003, 01:00 PM
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twenzel
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how did you order it 4 days from today?? hah I am guessing that is a typo.

I too have heard from others that IM's customer service is very lacking.
Old 11-03-2003, 01:01 PM
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maximadave
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call your credit card company and tell them about your situation. Ask them to credit your card.
Old 11-03-2003, 01:13 PM
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MY350Z.COM
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Exactly why I posted this

https://my350z.com/forum/vendor-classifieds-archive/announcements.html
Old 11-03-2003, 01:22 PM
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zand02max
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Default Re: Intense Motor Sports: Buyer Beware

Originally posted by lafdclass002
I ordered a JWT pop charger on 11/7/03.
Wow, can you give me lottery numbers fo that day? Texas Lottery on 07 Nov 02, thanks!!!!



Old 11-03-2003, 01:23 PM
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zand02max
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Default Re: Re: Intense Motor Sports: Buyer Beware

Originally posted by zand02max
Wow, can you give me lottery numbers fo that day? Texas Lottery on 07 Nov 02, thanks!!!!



LOL, I mean 07 Nov 03, yeah thats it!
Old 11-03-2003, 01:34 PM
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failsafe
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I was getting ready to buy something from them but decided not to after I also has an email bounced back. Tried to call them as well and the message said they were closed for construction and then hung up on me. If you weren't yet aware the BBB has a warning about this company.
They should not have charged your credit card if the item you ordered had not shipped. I would call your cc company as already mentioned and explain the situation. I would ask them to reject the transaction. Then call IM Motorsports and leave a message stating that you are canceling your order and let them know you will be letting your cc company handle the situation.
Old 11-03-2003, 02:36 PM
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lafdclass002
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Yes, that was a TYPO. Thanks for all the advise.
Old 11-03-2003, 05:10 PM
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EgH
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I haven't heard anything good about Intense
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