JeffJohnries

iTrader: (3)

Hey guys,

I recently bought the desert eagle shift **** from TWM performance.

It can be found here...
http://www.twmshiftknobs.com/shiftkn...hiftknobs.html

My experience with the **** so far has been great! Shifts feel so much smoother, and the **** feels GREAT in my hand... for lack of a better phrase.

I also got the gun metal which flows very well with interior and my blade silver Z.

However my experience with TWM was not very pleasant.

I ordered the **** originally in Matte Black, however after waiting a week and several calls to TWM, when I finally got a representative he informed me that the black was on back order... It was at this point I switched to the $5 dollar cheaper version (GUN METAL)...

Also I was told that I would get decals with my order which I never received...

I have emailed TWM many times asking where my $5 refund was and my decals.... They have not responded...

It is not about the $5 or the stickers, It is just principle.....

TWM is a company that always talks up their customer service and I have been showed NONE...

I am also posting this to qualify for the TEN dollars back they run on their site...

That is found here... http://www.twmperformance.com/discounts/cashback.php

Sorry for the read guys...


John

G4nismo

iTrader: (8)

yeh, when i ordered and received my twm short shifter, they never included the decals either...

ImWeeZzel

iTrader: (27)

hope you get the matter resolved, nice shifter btw

JeffJohnries

iTrader: (3)

Man I thought TWM would be all over this... I sent them the link and everything!

TWM Performance

iTrader: (4)

very sorry about this I have sent you a PM to make sure this has been worked out!

JeffJohnries

iTrader: (3)

Replied, No one from TWM has even touched base with me on the several emails I sent, nor the phone calls

JeffJohnries

iTrader: (3)

Everything taken care of...

Thanks to The Rep on here from TWM...