hey guys, this was emailed to me today from Vortech. i would like to share...


November 29, 2007

Dear Jeremy,

Earlier this year, the bearing manufacturer that Vortech uses made a product change (without notice to Vortech) that led to bearing failures in some supercharger applications. The problem with the substituted bearing was that the cage separating the ***** would sometimes fail when used aggressively. Once this was discovered, Vortech’s use of this part was immediately stopped and inventory was purged. The suspect bearings were primarily used in some of the superchargers produced in May, June, and July of 2007. Not all units produced in this range will be negatively affected and will perform properly. Customers can be assured that all current production units have the correct bearings and are defect free.

Even though the bearing manufacturer has chosen not to participate, Vortech will extend the warranty on the affected units to five years with no mileage cap. If the customer is experiencing issues with the unit call Vortech service to confirm. Only the V1, V2 type street superchargers are affected.

It should be noted that the standard street supercharger, even with proper bearings, must not exceed the speed range that it was designed to operate in. Modified engines and/or “re-pullied” applications may require a racing-spec supercharger and a properly sized and functioning compressor bypass valve. Please call Vortech service if you have questions, at (805) 247-0226. Thank you, Vortech Engineering LLC.

 

About time they released a statement instead of denying the problem!

 

this is pretty damn good news to hear and a stand up thing for vortech to extend the warrenty for those customers

glad they got to the bottom of it

I'll update my FAQ thread

 

Well that cool they've finally done that, i was actually looking into buying one.

 

at least they are trying to find otu the problem .... good job

 

So if they knew what the problem was, why are so many people on X number of rebuilds?

They were fixing it with the known problem?

 

There you go. Bad bearings. Well, I'm glad they finally admitted it. This should put a lot of future Vortech owner's minds at ease. Thanks for that Jeremy! And an extended 5 year warranty sounds good to me!! Thanks Vortech.

 

it's good that vortech acknowledges a problem on their part, but i hope their warranty isn't one that is filled with stipulations that renders it useless to those who are really affected by the bad bearings.

 

yeah, i am sure Vortech doesnt like replacing any parts that malfunction just as bad as well all hate to send them in for it. glad to see they figured out the problem so we can get some more superchargers out on the street...

 

NIce...props to the op for inquiring to Vortech and posting this message, it should hep help clear thing up greatly for supercharged owners =]

 

ahh ****,

mine is serial 46835. watch as soon as i get the oil pan fixed and drive down to Jeremy (which could still be next Monday) to get tuned, the blower blows.

argh!!

 

check ur inbox plz

 

so basically what they're saying is if u pullied ur vortech for any more boost than what it comes with out of the box, they won't cover it?

 

That's how I read it.

 

Key word is "may"....

 

Vortech and its bearings problems reminds me of Microsoft and its xbox360 "ring of death issues'. Both are extending their warranties-which is good, but failures will likely continue to happen (but who knows)--As long as they will fix/replace the defective units, then I guess it's ok for most potential purchasers.

I myself will not be buying a vortech sc anytime soon.

 

good ****, I knew there had to be a bearing change

 

Stuck

 

sounds like this is really isn't vortech's fault since the bearing company started making their bearings differently. But going from 3 to 5 years with the warrenty is a pretty solid improvement for those defective kits

 

i think they are handling the situation perfectly. it took then a bit to narrow down the problem, the figured out the problem and now are doing everything possible to fix it. much props to Vortech right now for doing the best that they can and extending the warranty.

thanks guys, let me know if anyone needs any help with anything...