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Sad Day... Cracked Berk Test Pipes

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Old May 21, 2008 | 05:46 AM
  #21  
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sorry to heard that op,
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Old May 21, 2008 | 09:04 AM
  #22  
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sad to see from a vendor coming up in the ranks. Could be just a bad set but cracks at the welds makes me question the quality. A lot of things can contribute to cracks especially with no hangers on them. I'm sure Berk will make it right, plus you can never get good enough at installing them things. Takes me like 3 hours but i've seen it done in an hour.
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Old May 21, 2008 | 03:37 PM
  #23  
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UPDATE:

I haven't heard from Berks but of course I know they're busy. The 350z is officially down. It f'en sucks but there's nothing much I can do at this moment. I want to hear from Berk first before I go off and purchase a different set of test pipes or HFC's. I took the car to work today and now it sounds like a freakin bear. It's horrible and can't even explain the fumes coming into the car. I was freaking stupid for driving the car but I didn't realize till I was on the fwy heading to work. Now I have to take out the Lightning and drive that to work. $4.15 for premium fuel at 25 Gallons to fill up = me
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Old May 21, 2008 | 03:40 PM
  #24  
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just have it welded until you hear from Berk.
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Old May 21, 2008 | 04:01 PM
  #25  
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Originally Posted by USN HM 350Z
just have it welded until you hear from Berk.

Actually I just checked my gmail and they sent me a message. Like everyone said they want me to take them off and send them back. Bryan said he'll send me out replacements asap. I'm trying to see if he'll actually allow me to pay the difference on some Metallic HFC's from what I've already paid for the Test Pipes. We'll have to see...
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Old May 21, 2008 | 05:15 PM
  #26  
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Yeah, that's exactly the reason to buy Berk. They stand by their products.
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Old May 21, 2008 | 05:41 PM
  #27  
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I have there HFC's and I have had them on for about 10-15k with no problem. I think they have great customer service at least the times I have asked them questions. I would buy from them again.
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Old May 21, 2008 | 06:08 PM
  #28  
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Originally Posted by opathal
Yeah, that's exactly the reason to buy Berk. They stand by their products.
Great!
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Old May 21, 2008 | 06:27 PM
  #29  
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Originally Posted by na_350z
Bryan said he'll send me out replacements asap.
Great customer service!
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Old May 22, 2008 | 04:48 AM
  #30  
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Originally Posted by gsingh350Z
Great customer service!
+10000
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Old May 22, 2008 | 05:03 AM
  #31  
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This is some re-assuring stuff.. good to hear things will most likley work out in a painless manner..
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Old May 22, 2008 | 05:43 AM
  #32  
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Originally Posted by na_350z
Actually I just checked my gmail and they sent me a message. Like everyone said they want me to take them off and send them back. Bryan said he'll send me out replacements asap. I'm trying to see if he'll actually allow me to pay the difference on some Metallic HFC's from what I've already paid for the Test Pipes. We'll have to see...
Ask Berk Technology to ship and bill you $450 for the catalytic converters now.
Ship the broken test pipes to Berk. They will credit your account with $161.

This sounds fast and reasonable to be.
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Old May 22, 2008 | 11:03 AM
  #33  
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Originally Posted by davidv
Ask Berk Technology to ship and bill you $450 for the catalytic converters now.
Ship the broken test pipes to Berk. They will credit your account with $161.

This sounds fast and reasonable to be.

I must agree that this is a great idea. They're in fact working with me and allowing me to switch for the HFC's. I told Bryan earlier today that I'm trying to avoid downtime. Freakin truck waste gas like no tomorrow. $103 to fill up and I travel 86 miles round trip.


Berk still stands great in my book!
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Old May 22, 2008 | 01:08 PM
  #34  
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Originally Posted by na_350z

Berk still stands great in my book!

glad to hear it. I've worked with Brian before and he's great.
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