I've had that gear-grind into 5th on my '03 for about a year now and everytime I take it to the dealer, they tell me they couldn't find the problem. But it's clearly noticeable, I literaly have to wait like 1 second to put it into 5th, otherwise it grinds. Forget downshifting into 5th, it's even worse. I've been to two dealierships and they give me the same excuse. At this point, I don't know what to do. Have any of you had the same experience with a dealer not acknowleding your repairs? Were you able to get them to do it eventually? Any tips? This is really souring my whole Z experience, I hate that damn grinding! Any help is appreciated, thanks in advance.

Djlast

 

Take the mechanic for a ride and show him the grind....

 

the exact same thing happened 2 me about 4 times at the same dealership, the sales rep told me there wasnt a problem that could be found, so i dragged his happy *** over 2 my car, and took him for a spin. theres the ****in problem buddy. he requested i get it fixed. i told him hes fixing it for free, this week.

replaced the tranny that same week ; p

 

I don't know how their supposed to do it but at this dealer, the guy says, "just leave the car with us and we'll call you when it's fixed". Then they take all day and call back just before they're gonna close the shop and tell me that they took it out on the road and didn't find anything, WTF!. Should I just try another place or are these guys acting shady and need to be exposed?

 

try another dealership

 

+1. You have entered the world of cannot duplicate. Do not fret. There is a cure. Take a drive with the service manger. The manager drives - you are the passenger. Kind of difficult to deny when you are in the car.

 

Amen brother. You gotta be very firm with dealer service department. your problem had to do with the fact that you took it to a sales rep not a service writer or director. Take your prob straight to the service director and demand that one of his flunkies do a ride along to witness the grind. let them know that you're not going anywhere until the problem is remedied.

 

I'll try talking with the manager. But it's stupid that I'd have to be doing this in the first place because of their poor customer service habits. Anyway, if this doesn't work, I'm going elsewhere. BTW, anyone know any decent dealerships in the NY Metro area? I'm not looking for any royal treatment, just the good service that a dealer should offer to customers who shelled out 30K for their product.

Thanks for the input playaz.


djlast

 

Just file a complaint against them....theres this Dealer Ship in L.I NY if u want to travel....one of the nicest guys u'll ever meet...he twin turbo my friends Z....WESTBURY NISSAN...the guy is on the forum too...with the 8second 350z

 

Sweet, thanks for the info sleeper.

 

lol update on Westbury Nissan.....go there only i mean only if ur cars under warranty....dude i got raped with there prices.....my fuel sensor wont read right and my warranty expired August =[ didnt know that.....they want to charge me 500 for labor and 200 for the parts wow.....and i couldnt afford that....sooo i needed to get my door replaced cause someone tried to break into it....they charged me 100 for a door handle(which didnt need to be replaced in my opinion) 93 for looking at the car...and 323 for labor charges becareful just letting u know

 

Hey sleeper, are you on www.tsz33.com?

I'm getting gear grinds in my '06...who is the service guy you talked to at westbury?

 

yeah im on tsz33. I talked to this guy name Giovanni. Nice guy overall not bad