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Maintenance & Repair 350Z up keep and diagnosing/fixing problems

So went to the dealership today and....

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Old Apr 9, 2009 | 08:40 AM
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p4l
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From: georgia
Default So went to the dealership today and....

Ok, I took my ZR to the dealership today to see if they would fix the rear axle clicking due to the axle being dry. I printed out the TSB on the problem and asked them if they can do it for free, and they said no "It'll cost a couple hundred dollars." So I asked them what exactly were they going to do because the TSB says to replace the "bearing assy", "axle outer joint assy", and "repair kit, dust boot outer", and they said that they will not replace any of those parts, they are just going to take the axle off, lube it an put it back on.

A couple hundred dollars for that?!?!?! I'll just do it myself

any suggestions or similar situations????

BTW my car is an 04' zr with 60k miles

thanks,

Last edited by p4l; Apr 9, 2009 at 11:09 AM.
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Old Apr 9, 2009 | 10:43 AM
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If the axle is clicking it should be fixed free. Free and properly.
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Old Apr 9, 2009 | 11:01 AM
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Take your axle off, then go back to the deler with it.

Ask to see the same service guy.

Swing for the fences.

Why even have warranties or TSB's if you basically need Johnny Cochran to get the honored
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Old Apr 9, 2009 | 11:05 AM
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Waiz
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Originally Posted by p4l
Ok, I took my ZR to the dealership today to see if they would fix the rear axle clicking due to the axle being dry. I printed out the TSB on the problem and asked them if they can do it for free, and they said no "It'll cost a couple hundred dollars." So I asked them what exactly were they going to do because the TSB says to replace the "bearing assy", "axle outer joint assy", and "repair kit, dust boot outer", and they said that they will not replace any of those parts, they are just going to take the axle off, lube it an put it back on.

A couple hundred dollars for that?!?!?! I'll just do it myself

any suggestions or similar situations????

BTW my car is an 04' zr with 60k miles

thanks,
I had a similar issue with several dealers stating that the repair would only be covered in the initial 3-year - 36K warranty, and I was well beyond that at the time.

I asked around and found a dealer that was willing to fix it under the 5yr-60,000 mile powertrain warranty since I was still covered.

You may have a difficult time getting this fixed in the same manner as I did since you're past the mileage allotment, but you can always try to ask
the service manager or call Nissan corporate and complain.

GL
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