Sorry for the caps, it's the way Nissan transmits to us.
***************************************
SUBJECT: 2003 350Z BOSE AMPLIFIER CUSTOMER SATISFACTION INITIATIVE
0
ATTENTION - DEALER PRINCIPALS, SALES, PARTS AND SERVICE MANAGERS

TODAY, OCTOBER 1, 2003, NISSAN ANNOUNCED THE 2003 350Z BOSE AMPLIFIER
CUSTOMER SATISFACTION INITIATIVE. APPROXIMATELY 6,100 MODEL YEAR 2003
350Z TOURING MODEL VEHICLES ARE AFFECTED BY THIS INITIATIVE.

***** CONDITION/NISSAN ACTION *****

THE AUDIOPILOT NOISE COMPENSATION FEATURE OF THE BOSE AUDIO SYSTEM
INSTALLED IN THE 350Z TOURING MODEL USES A MICROPHONE TO DETECT EXTERNAL
ROAD NOISE AND AUTOMATICALLY ADJUSTS THE SOUND SYSTEM EQUALIZATION TO
COMPENSATE FOR THIS.

ON SOME MODEL YEAR 2003 350Z TOURING MODEL VEHICLES PRODUCED FROM START
OF PRODUCTION THROUGH SEPTEMBER 27, 2002, THE AUDIOPILOT NOISE
COMPENSATION FEATURE CAUSES THE VOLUME AND BASS TO GO UP AND DOWN
UNEXPECTEDLY, OR CAUSES THE VOLUME AND BASS TO BE EXAGGERATED OR
EXCESSIVE AT TIMES.

TO ENSURE SATISFACTION WITH THIS AUDIO SYSTEM, NISSAN, IN COOPERATION
WITH BOSE, HAS LAUNCHED A CUSTOMER SATISFACTION INITIATIVE TO REPLACE
THE AMPLIFIER WITH ONE HAVING AN IMPROVED NOISE COMPENSATION FEATURE
THAT IS MORE BALANCED WITH LESS NOTICEABLE CHANGE IN THE VOLUME AND
BASS.

MANY CUSTOMERS ARE PLEASED WITH THE QUALITY AND PERFORMANCE OF THEIR
BOSE AUDIO SYSTEM AND MAY CHOOSE NOT TO HAVE THE AMPLIFIER REPLACED.
HOWEVER, SOME CUSTOMERS WILL WANT TO HAVE A NEW AMPLIFIER WITH A MORE
BALANCED NOISE COMPENSATION FEATURE WITH LESS NOTICEABLE CHANGE IN THE
VOLUME AND BASS INSTALLED IN THEIR VEHICLE.

***** OWNER NOTIFICATION *****

NISSAN PLANS TO BEGIN NOTIFYING OWNERS OF POTENTIALLY AFFECTED VEHICLES
ON OCTOBER 6, 2003, TO INFORM THEM OF THIS INITIATIVE. A COPY OF THE
OWNER NOTIFICATION LETTER IS AVAILABLE ON NNANET.COM UNDER MY DOCUMENTS
IN THE SERVICE/CAMPAIGN FOLDER.

***** SERVICE COMM *****

TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS CUSTOMER SATISFACTION
INITIATIVE, CHECK SERVICE COMM (P3140). IF THE CUSTOMER IS NOT AWARE OF
THIS INITIATIVE, PLEASE INFORM THE CUSTOMER BY PROVIDING A COPY OF THE
OWNER NOTIFICATION LETTER AND DETERMINING IF THE CUSTOMER WANTS TO HAVE
THE NEW AMPLIFIER INSTALLED IN THEIR VEHICLE.

***** TECHNICAL PROCEDURES *****

TECHNICAL SERVICE BULLETIN NTB03-086 2003 350Z BOSE AMPLIFIER CUSTOMER
SATISFACTION INITIATIVE IS IMMEDIATELY AVAILABLE VIA ASIST DIAL UPDATE
AND ALSO ON NNANET.COM UNDER MY DOCUMENTS IN THE SERVICE/CAMPAIGN
FOLDER. THE BULLETIN ADDRESSES THE SPECIFIC REPAIR PROCEDURES, PARTS
REQUIREMENTS AND RELATED CLAIM INFORMATION.

***** DESTRUCTION OF REPLACED AMPLIFIERS *****

IT IS IMPORTANT THAT THE AMPLIFIERS REMOVED FROM A VEHICLE BE MADE
UNUSABLE FOR INSTALLATION ON ANOTHER VEHICLE. PLEASE REFER TO THE
TECHNICAL SERVICE BULLETIN FOR MORE DETAILED INFORMATION.

***** INITIAL PARTS AVAILABILITY *****

MOST DEALERS WILL RECEIVE AN INITIAL SUPPLY OF REPLACEMENT AMPLIFIERS
(P/N 28060-CE400) BY OCTOBER 1. NOT ALL DEALERS WILL RECEIVE AN INITIAL
SHIPMENT. IF YOU DO NOT RECEIVE AN INITIAL SHIPMENT BY 10/03, PLEASE
ORDER AMPLIFIERS, AS NEEDED, USING THE FOLLOWING PROCEDURE.

***** PARTS ORDERING PROCEDURE *****

THE AMPLIFIERS ARE CURRENTLY ON PARTS SALES RESTRICTION AND ORDERS FOR
ADDITIONAL AMPLIFIERS CAN BE FAXED TO (310) 771-2626 OR E-MAILED TO
CAMPAIGN.PARTS@NISSAN-USA.COM USING A "Z BOSE AMPLIFIER PARTS ORDERING
FORM". A COPY OF THE FORM IS AVAILABLE ON NNA.NET.COM. IT CAN BE FOUND
UNDER MY DOCUMENTS IN THE PARTS/CAMPAIGN FOLDER.

***** AMPLIFIERS IN DEALER INVENTORY *****

PLEASE RETURN ANY AMPLIFIERS YOU MAY HAVE IN YOUR INVENTORY. THE
FOLLOWING P/NS ARE TO BE RETURNED:

- P/N 28060-CD400

NOTE: IF ANY AMPLIFIERS ARE BEING RETURNED, PLEASE COMPLETE A REQUEST
FOR CREDIT (CODE G) AND RETURN THE AMPLIFIERS TO YOUR LOCAL PARTS
DISTRIBUTION CENTER (PDC) NO LATER THAN NOVEMBER 1.

***** VEHICLES MANUFACTURED AFTER SEPTEMBER 27, 2002 *****

VEHICLES MANUFACTURED AFTER SEPTEMBER 27, 2002 WERE EQUIPPED WITH A
DIFFERENT AMPLIFIER THAT DOES NOT CAUSE THE VOLUME AND BASS TO GO UP AND
DOWN UNEXPECTEDLY OR CAUSE THE VOLUME AND BASS TO BE EXAGGERATED OR
EXCESSIVE AT TIMES. TO RESPOND TO CUSTOMER INQUIRIES OR COMPLAINTS
RELATED TO SOUND CLARITY, REFER TO TECHNICAL SERVICE BULLETIN NTB03-087
2003 350Z BOSE AUDIO SYSTEM - SOUND CLARITY. THIS BULLETIN ADDRESSES
SPECIFIC CUSTOMER COMPLAINTS WHERE THE TREBLE LACKS "CLARITY" (CLEAR
TONES).

***** CUSTOMER FOCUS *****

YOUR CONTINUED SUPPORT OF CUSTOMER SATISFACTION OF NISSAN 350Z OWNERS IS
APPRECIATED.

NISSAN PARTS AND SERVICE OPERATIONS
10/01/03
-CC: NATIONAL HEADQUARTERS
SOUTHWEST REGION
ALL NISSANNET DEALERS

 

This is GREAT! But is this NEW replacement amp the same one that many of us of already had done under the first TSB?

 

You just posted TSB NTB03-086.
That says:
"ON SOME MODEL YEAR 2003 350Z TOURING MODEL VEHICLES PRODUCED FROM START
OF PRODUCTION THROUGH SEPTEMBER 27, 2002, THE AUDIOPILOT NOISE
COMPENSATION FEATURE CAUSES THE VOLUME AND BASS TO GO UP AND DOWN
UNEXPECTEDLY, OR CAUSES THE VOLUME AND BASS TO BE EXAGGERATED OR
EXCESSIVE AT TIMES."
...
"VEHICLES MANUFACTURED AFTER SEPTEMBER 27, 2002 WERE EQUIPPED WITH A
DIFFERENT AMPLIFIER THAT DOES NOT CAUSE THE VOLUME AND BASS TO GO UP AND
DOWN UNEXPECTEDLY OR CAUSE THE VOLUME AND BASS TO BE EXAGGERATED OR
EXCESSIVE AT TIMES. TO RESPOND TO CUSTOMER INQUIRIES OR COMPLAINTS
RELATED TO SOUND CLARITY, REFER TO TECHNICAL SERVICE BULLETIN NTB03-087
2003 350Z BOSE AUDIO SYSTEM - SOUND CLARITY. THIS BULLETIN ADDRESSES
SPECIFIC CUSTOMER COMPLAINTS WHERE THE TREBLE LACKS "CLARITY" (CLEAR
TONES)."

What is the wording for TSB NTB03-087?

Pv

 

Yeah, my build date is after 9/27. What does TSB NTB03-087 say?

Thanks in advance...