I needed some touch up paint and a Fairlady Z emblem so I decide to drop by Superior Nissan for the first time. I walk in and theres a bunch of salesmen sitting in the shade doing a whole lot of nothing. I walk into the parts dept and was met by some ghetto slapdick that just stares at me untill I start talking. I ask him for the two parts and he says "yea we have them" and just keeps staring at me. Im like " uhh, can I get them?!?". The guy says ok and goes and retrieves the emblem but cant find the paint. He charges me 25 bucks while talking about meaningless **** with his co worker. He then hands me 14$ change when I handed him a 50$ bill. I tell him wtf and he says " Woops, Thats why i shouldnt be working with money" and hand me correct change. Since Im a nice guy I tell him Thanks but then realize hes ignoring me and is back to talking with his buddy about how he boned some chick. WORST ****ING SERVICE EVER

 

heheheheheheheehehehe thats probably the service ill give.... thank God i dont have to deal with customers..

 

Superior is known for ****ty service

 

You should have come over to see us! Our prices are much lower and the service GREAT!!!

 

superior = inferior nissan. that place sucks.

 

yea. the worker back there is the worse.

 

I was there last week! I was the bald asian guy that wanted to order a fairlady emblem but you were out of stock. I dropped by today before i went to superior and you werent there. There was another salesmen there but they didnt have the emblem/paint instock again.

 

Have you read the forums lately....

 

so they have another Superior Nissan down in Socal as well? the one in Norcal is shady as well.

 

I have to agree another dealer I use to deal with dropped the ball on me and since then I only get my parts from Jen @ Performance. The other dealer claimed I could not get my part I needed until 5 days but when I called Jen she got it to me the next day. I am in the industry and I know how important customer service is and the smallest detail you do for the customer will keep them coming back.........Jeff thank Jen for all she has done

 

+1 Superior sucks nutz.

 

haha i hate neglecting salesman, it's like ... b**** i'm here to give you my money!

 

i'm also very pissed at vivid racing ... the guy continues to tell me .. "your harness bar is getting ready to ship it's getting ready to ship" ... and that was like a month ago ... it's been 2 months since i ordered the goddamn bar.

 

not cool bro, isnt there 2 Superior Nissans one in 626 and one in 818 correct me if im wrong....

i hate bad customer service i was at Best Buy in Pasadena and these 2 individuals... were just chit chatting about nonsense crap and i asked for help and they said go ask that guy over there and they just kept rambling about coming up, the dirty south, rapping and stuff my demo tape, yada yada yada, mah cheese iono what else they were yapping about so i was like "sir that guy is busy, is it cool if i ask you a question and he mad dogged me

yeah death to bad service and bad drivers they all deserve a firing squad

 

Next time ask for the service manager if you get bad service. I was there 2 months ago and complained and got free oil change for 2 vehicles plus 20% off the parts I bought.

 

lol hear my story out...
when i was buying my Z i went to superior first cause it was the closest nissan dealer. i went there... the salesman took me for a test drive and was all nice and they asked for 30k for the base out the door and my parents were both like no lower and they said they would sell it to us for 27.9k and said to let me test drive it again we go and we come back...they say they cant do the deal and they got their top manager to come out to talk to us. then they said we didnt you promise you anything so then we were like okay we are gonna leave and the guy says ITS OKAY YOU'LL COME BACK CAUSE I GOT THE BEST PRICE...i ended up going to wonderies nissan in alhambra and i got a enthusiast for 29k

 

i was at superior about 2 weeks ago for automate waxing and they HIT THE CURB with my car!!! my front lip had red curb paint all over. When they handed me the keys they didnt say anything to me. They just wanted me to just drive away with it. then when i pointed it out they apologized and when they fixed it, they half a$$ed the paint job. DO NOT GO TO SUPERIOR BY 60 freeway!!!!

 

Never been there but guess I never will.

 

+11111111111111111111111111111

 

West Covina Nissan and Performance Nissan parts department is the ONLY two places you should visit, NO OTHER DEALERSHIPS!