Bad Shop Exp in Pembroke Pines/Broward
08-17-2005, 08:31 PM
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Bad Shop Exp in Pembroke Pines/Broward
Hey Guys,
Man what a day... But, Ill just skip straight to the point here. Premiere Autotechniks has provided me with the worst shop experience I've had in a long time. I'll leave you all the info on the shop at the end so you know to avoid them but anyways... I walk in and inform the shop owner that I'm the one who called about an emergency brake repair on a 2003 350Z. My mother borrowed the car and rode around all day with the ebrake up. I figured all I needed were shoes and maybe a drum resurfacing. A technician from the back room comes in and assures me all I will probably need is a new set of shoes and that he will take a look at it in a moment. I wait close to two hours, the stools are covered with boxes and I am not once offered a seat except when finally a polite young boy (probably about 12) comes over and asks if i'd like a seat. The owner takes my car to the back and says I cannot be in the work area while they inspect the car (insurance purposes). I agree after he says I can inspect the drum once it has been opened up. No more than five minutes later he comes back, it is obvious nothing was checked. He informs me that I am in need of a completely new brake system: pads, rotors, lines, EVERYTHING. I inform him that the brake system has already been replaced by a stop-tech stage 2 setup and is in perfect condition. Regardless, the regular brake system is not utilized when the e-brake is engaged it is a separate drum assembly. He looks at me with this "oh ****" face and continues on: "Hm you need new brake lines and a new emergency brake cable". I informed him that the lines come with the stop tech stage 2 setup and the cable was replaced under warranty. At this point I am furious that someone would try to take advantage of me so nasty, a fellow nissan enthusisast at that (he had mainly nissans wearing the shop's decals). He puts his ear to the phone and calls up the dealer asking for shoes... I just walked out. This is probably the worst experience I have had in a long time and I would suggest everyone avoid:
Premiere Autotechniks
9874 Pines Blvd
954 438 2890
Oh and buy the way, I contacted Performance Nissan and they supplied me with an excellent price on shoes. Beat my local dealer by more than $20 even with shipping. Service guys were also extremely helpful and courteous.
Man what a day... But, Ill just skip straight to the point here. Premiere Autotechniks has provided me with the worst shop experience I've had in a long time. I'll leave you all the info on the shop at the end so you know to avoid them but anyways... I walk in and inform the shop owner that I'm the one who called about an emergency brake repair on a 2003 350Z. My mother borrowed the car and rode around all day with the ebrake up. I figured all I needed were shoes and maybe a drum resurfacing. A technician from the back room comes in and assures me all I will probably need is a new set of shoes and that he will take a look at it in a moment. I wait close to two hours, the stools are covered with boxes and I am not once offered a seat except when finally a polite young boy (probably about 12) comes over and asks if i'd like a seat. The owner takes my car to the back and says I cannot be in the work area while they inspect the car (insurance purposes). I agree after he says I can inspect the drum once it has been opened up. No more than five minutes later he comes back, it is obvious nothing was checked. He informs me that I am in need of a completely new brake system: pads, rotors, lines, EVERYTHING. I inform him that the brake system has already been replaced by a stop-tech stage 2 setup and is in perfect condition. Regardless, the regular brake system is not utilized when the e-brake is engaged it is a separate drum assembly. He looks at me with this "oh ****" face and continues on: "Hm you need new brake lines and a new emergency brake cable". I informed him that the lines come with the stop tech stage 2 setup and the cable was replaced under warranty. At this point I am furious that someone would try to take advantage of me so nasty, a fellow nissan enthusisast at that (he had mainly nissans wearing the shop's decals). He puts his ear to the phone and calls up the dealer asking for shoes... I just walked out. This is probably the worst experience I have had in a long time and I would suggest everyone avoid:
Premiere Autotechniks
9874 Pines Blvd
954 438 2890
Oh and buy the way, I contacted Performance Nissan and they supplied me with an excellent price on shoes. Beat my local dealer by more than $20 even with shipping. Service guys were also extremely helpful and courteous.
08-24-2005, 05:55 AM
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Originally Posted by 04350zTouring
anyone can give me some GOOD SHOP's info for Maimi dade area? Greatly appreciate the help.
Newbie in the area and new car as well.
04350zTouring.
Newbie in the area and new car as well.
04350zTouring.
I have heard great things about Japtrix in West Palm.....about 1 and 15 minutes from Miami. I met the owner and he is really cool and sounds like he runs a great shop.
09-14-2005, 02:03 PM
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Funny how things turn out. I actually went to Preimiere auto techniks not remebering about this post after I was referred to them by a friend. All I can say is that I had a good experience with them. They had to fabricate the PE radiator for the 350z to work on my G. They do go work so I would recommend them.
Revtech,
Sorry to hear about your experience with them, but it was the opposite with me. They even fabricated a bracket for my overflow tank without me asking them too. Here are some before and after pics of the overflow tanks and of the bracket they fabricated in order for the PE radiator to work on the G.
Revtech,
Sorry to hear about your experience with them, but it was the opposite with me. They even fabricated a bracket for my overflow tank without me asking them too. Here are some before and after pics of the overflow tanks and of the bracket they fabricated in order for the PE radiator to work on the G.
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