So I saw tnk210’s post about West Covina Nissan (https://my350z.com/forum/southern-california/252571-more-props-to-west-covina-nissan.html) and it was about time for my oil change so I decided to give West Covina Nissan a try. I called Frank and told him that I wanted to make an appointment for an oil change and axel clicking noise, which he scheduled a time for me to come in. I went there on Friday 03/09 morning and they quickly started working on my Z, I saw Jeff and he was so kind that he toured me around the dealership, which was awesome. Long story short… these guys are amazing, it really take a special person to do what they do. This is my first time a dealership has WOWed me. When my friend took me back to pick up the car Frank even offered to have he’s BMW washed.

P.S. they fixed my wheel bearing too!
P.P.S. $45 for Motul… can’t beat that

Here’s some picture that I took while I was there.


tech's lounge


so fresh 'n so clean


this is where they detail the car


second floor where all the new cars are cleaned everyday so it's ready to go


third floor where more new cars are kept


first floor where more and more new cars are kept


Jeff's new toy


Jeff demo how the new toy works


anyone need bumper?


fenders and other goodies


front show room


This is where you chill while waiting for your car if you don't want to ride they shuttle service.


snacks and drinks


Jeff's new toy II


Nismo


My ride


Jeff's Toy II


My ride


watch some CNN


chillin’ inside the shuttle

my overall experience rating is 10/10 ... very clean and tuner friendly. Thank you Jeff, Jenny, Frank for a wonderful experience at the dealer, and I'll see you all at the breakfast meet!

 

I am actually very impressed. A clean business is a good business.

 

Damn, wish we had a dealer like that here in The Bean.

 

K, i know where to get my car serviced now

 

wow really nice and clean for now.. do u have the web site set up yet?

 

Those are some awsome pics.

 

Hey People,

I went in today for a oil change at 10am, spoke to Felipe. The place is quite nice, but I did encounter a problem. I asked specifically in the beginning if there was a wash or not, which I received a nice answer of if you would we will accomodate (i ask specifically because I am the only one that washes my car), so I say jsut making sure no wash. This was not the problem though.

I waited for about an an hour and 10 minutes, i looked inside the tech bay a few times but never saw my car. When my car was done Felipe said he had sent it to get washed right now, then i said "remember no wash" then he went and got it before they did any wash. That part was fine. I inspected my car and left.

My problem was after I got back on the freeway I noticed taht there seemed to be a bit excessive mileage on my car from when i brought it in. I looked at the work order and noticed that it was off by 6 miles from when i brought it in vs what was written by the service tech.

I didn't ***** or call them because I had already left and there was no damage to my car. My car is lowered with coilovers on 20's, so maybe that gave someone the idea to take a joyride. I've never even had 1 extra mile put on my car due to maintenace service (let alone a simple oil change), so I'm quite disappointed.


Sorry for the rant. The place is nice but I doubt i will go back in the future.

 

I went in for the Motul oil change today at 12pm but everything went fine for me. I'll keep an eye on the mileage in the future.

 

i noticed it was very clean too why cant nice nissan dealerships be on the east side

 

I can't ever get over the fact that I get treated like royalty everytime i'm there... I usually don't care much for salesmen at car dealerships but even the guy and gals in sales are awesome and sweet.... Just got back from there again due to some things i had to do and I always come out of their with a smile due to great customer service..Jeff and Jenny were so helpful answering some question I had due to my car... NOT ONLY THAT but even their parts trucks are sooo cool... I had to take pixz..They are rollin in some bad a$$ NISMO Wheels!!!! I thought that was so cool...lol... 2 make my story a little shorter...I recommend everyone to check this place out.... BTW..lThanks Frank for everything... I couldnt be happier with the great service you guys offer...Can't picture myself going anywhere else now...

 

full amuse kit + amuse spoiler?

 

We are working on our website now. We should have it up and running in Late April to May.


You should have called me to let me know what's up. I will look into this today and Frank or I will give you a call. Our goal is to let no customer go away unhappy. Since I can't be in service all day long, it's up to you guys to make sure we are doing right by you. I won't this this service dept go down hill like my last store did, so please please please you guy's PM me if you have any issues. ~~O8 PM sent! Jeff

 

Very Nice!!! Will definately get service done here...

 

Nice car! Glad it all went well.

 

yup

 

Jeff if I recall correctly, you guys mention you have a dyno machine? BTW can you quote me on a price to replace my passenger side window motor. I have the motor just need installation. Tks

~Robert

 

BJFK2K what camera were you using? Quality seems nice and I am lqqking for a new camera.

~Robert

 

got any pics of that white z out front in the 11th pic, z is on the left

 

I can't get enough of WC Nissan... I went back there today and Jenny helped me to get this:


Just in time for my upcoming trip to Europe.