Tustin Nissan Experience anyone??
10-16-2008, 10:26 AM
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Tustin Nissan Experience anyone??
I gave up and turned in my Z to Tustin Nissan for them to check what's going on. It was limp mode and check engine light issue. They took care of it, charged me $127 to decarbonize and fix the idle cuz it was too high. Brought the car home, drove it for 2 days and this morning the whole thing came back. 
I called them and they asked me to drop the car to them to run another diagnose. Well, at this point there's nothing crazy happened yet. But I don't feel safe at all, you know how bad stories we heard from dealerships.
So, anyone has ever dealt with Tustin Nissan service dept? Just need your input for now and I'll keep you guys updated.
I called them and they asked me to drop the car to them to run another diagnose. Well, at this point there's nothing crazy happened yet. But I don't feel safe at all, you know how bad stories we heard from dealerships.
So, anyone has ever dealt with Tustin Nissan service dept? Just need your input for now and I'll keep you guys updated.
10-16-2008, 08:46 PM
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^^ Thanks for the response guys, here is the update so far:
The guy I've been dealing with is actually pretty cool, his name is Carl. He said Nissan has to replace the computer and the whole throttle body. He knows I have some aftermarket parts such as the plenum spacer and exhaust, but it doesn't bother him. So they will replace everything for no charge tomorrow since they have to order the computer from Nissan HQ. They give me rental car too, that's even better. So I'm going to drop off my key tomorrow morning and have them reprogram the whole car. And I asked my $127 back since it wasn't the real problem, he approved my request. So far so good, wish me luck...
The guy I've been dealing with is actually pretty cool, his name is Carl. He said Nissan has to replace the computer and the whole throttle body. He knows I have some aftermarket parts such as the plenum spacer and exhaust, but it doesn't bother him. So they will replace everything for no charge tomorrow since they have to order the computer from Nissan HQ. They give me rental car too, that's even better. So I'm going to drop off my key tomorrow morning and have them reprogram the whole car. And I asked my $127 back since it wasn't the real problem, he approved my request. So far so good, wish me luck...
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10-17-2008, 06:19 PM
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Update:
Carl from Tustin Nissan called and said my car is ready for pick up. I returned the rental car and they dropped me off at Tustin Nissan which is like half mile away from Enterprise. Then checked out everything include the credit back to my CC. Checked the engine bay and noticed that the TB was replaced (yoooo hoooo....). Car is running great, new computer, good idling, so far so good. Props to Carl and his crews at Tustin Nissan. I promised him that I would mention good stuff like this in this forum.
Very recommended and one cool guy which hard to find these days, anyone wants to go to Tustin Nissan, find Carl at service dept and tell him you heard about him from Christian with the silver Z that had TB problem. Thank you guys.
Carl from Tustin Nissan called and said my car is ready for pick up. I returned the rental car and they dropped me off at Tustin Nissan which is like half mile away from Enterprise. Then checked out everything include the credit back to my CC. Checked the engine bay and noticed that the TB was replaced (yoooo hoooo....). Car is running great, new computer, good idling, so far so good. Props to Carl and his crews at Tustin Nissan. I promised him that I would mention good stuff like this in this forum.
Very recommended and one cool guy which hard to find these days, anyone wants to go to Tustin Nissan, find Carl at service dept and tell him you heard about him from Christian with the silver Z that had TB problem. Thank you guys.
Last edited by chrisnathan; 10-18-2008 at 06:16 AM.
10-20-2008, 06:19 AM
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That place is so retarded. I took my car their for a engine diagnostic and first thing the service guys ask's me is "I see your car is lowered, are you here to put your stock suspension on?". So I said no, after that, I wait 1 hour to find out that the service guy will not work, refused, to work on my car or diagnose my engine even though Im willing to pay the $100 because the guys said that he thought I am hearing noises due putting too low of octane fuel in my car....I told him that I only put chevron 91 in but he would not listed and kept repeating him self telling my that when he puts to low of octane(87) in his car that it will make noises. I complained to the GM which did absolutely nothing to me...but did say sorry. I would never go back to that poop hole.
10-22-2008, 01:59 PM
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That place is so retarded. I took my car their for a engine diagnostic and first thing the service guys ask's me is "I see your car is lowered, are you here to put your stock suspension on?". So I said no, after that, I wait 1 hour to find out that the service guy will not work, refused, to work on my car or diagnose my engine even though Im willing to pay the $100 because the guys said that he thought I am hearing noises due putting too low of octane fuel in my car....I told him that I only put chevron 91 in but he would not listed and kept repeating him self telling my that when he puts to low of octane(87) in his car that it will make noises. I complained to the GM which did absolutely nothing to me...but did say sorry. I would never go back to that poop hole.
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