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Fontana nissan - horrible

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Old Nov 11, 2009 | 01:25 PM
  #21  
Myfirst06350Z's Avatar
Myfirst06350Z
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Oh damn when did you move out there lol? Move out for school?
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Old Nov 11, 2009 | 02:51 PM
  #22  
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Yeah man, moved out here couple months ago for school. Nice Area, just not much to do.
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Old Nov 11, 2009 | 02:53 PM
  #23  
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Originally Posted by IbarraZ33
Yeah man, moved out here couple months ago for school. Nice Area, just not much to do.
Redline Time Attack this weekend at Fontana Speedway.
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Old Nov 11, 2009 | 07:09 PM
  #24  
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Originally Posted by IbarraZ33
UPDATE

( Picked up my car today and had spoken with the master technician there and a couple of other techs. Really good guys and seem to know their knowledge not only on cars but on 350z 's as well. They explained the issue thoroughly and really took the time speak with me. Scott from Fontana is also a great guy and really puts his heart out there to make things right for his business and customers and would like to thank him as well for stepping up and assisting with my problem there. As for the service adviser the guy was still Rude and Disrespectful and Thankfully he was not a tech working on cars... haha

To further Conclude my update with Fontana Nissan, There was a misunderstanding with the whole "FRAUD" situation and Nissan added the new MASS AIR FLOW SENSOR today and did more work than they were supposed to when realizing it was just the hose that was off. No Fraud, No Lies. )



We appreciate the clarification in your post IbarraZ33! I would like it to be known here on the forums that we are a very competent dealership, more than capable of handling your needs here as a dealership. We are a "Mod-friendly" dealership and welcome you all to come here for any of your service needs -- whether it be for general maintenance, performance mod installations, or even Full Race Prep and Fabrication (at our Race Shop).

If you ever have an issue here, I welcome you to come to me personally to see what I can do to make your experience a pleasant one.

Your loyal forum sponsor,

Scott VanderHeide
Motorsports Director
Fontana Nissan
909-574-2288 x2253
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Old Nov 11, 2009 | 07:23 PM
  #25  
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nice ending
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Old Nov 11, 2009 | 11:21 PM
  #26  
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i love a happy ending.
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Old Nov 12, 2009 | 04:14 AM
  #27  
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Nice work, Scott.
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Old Nov 12, 2009 | 07:47 AM
  #28  
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Thanks but it wasn't me...but rather our great technicians here! The guys really go out of their way for our customers and never afraid to go the extra step!

Special thanks to Chris Heimburg (tech who does most of our modified cars) for taking the time to work with IbarraZ33. Chris really is a wealth of knowledge -- I should know, I'm always picking his brain!!!

Scott

Scott
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Old Nov 12, 2009 | 11:18 AM
  #29  
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Originally Posted by madpanda
All I can say is just stop getting your Z serviced at any and all Nissan dealerships.
Straight up Nissan does not give a dam about you or your car.
Just find yourself a reliable independent shop and your set.
+111111

i've never had this issue with my mother's old jetta/crv always great service and never issues

and now i only go to certain shops that i trust
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Old Nov 12, 2009 | 02:46 PM
  #30  
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Great to see your problem fixed, but that's pretty terrible that Scott needed to step in order to resolve the issue.

Another reason why I only go to Precision Z.
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