Tire Shop Beware
11-02-2010, 07:12 PM
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Tire Shop Beware
Hello Everyone,
I just wanted to alert you guys to stay away from a particular "discounted" tire shop located on Jamacha Rd. in San Diego. Suffice it to say I had a horrible experience with them. I brought my car in last week to have a tire replaced due to a bubble in my sidewall. They ended up breaking my valve stem adapter as well as my TPMS. On their behalf it is a difficult job since the adapter/tpms is located so close to the edge of the wheel. (AME Shallen MX) They apologized and told me they would fix everything as soon as the parts came in.
Well I took it in today and lo and behold there are scratches, indentations, and a nick that looks as if someone took a chisel to the wheel. There is a piece of metal protruding from where the nick is. The manager Rich said he personally worked on the car and that the nick was there before he worked on it. He decided not to notify me believing I already knew of the problem.
Seeing how upset I was, he said he would have someone call me tomorrow to clean the wheel up on their dime. Now I do not know what "clean up" means but these guys better fix all the imperfections on my wheel. We shall see. I will post pics tomorrow when there is daylight to show the hack job these guys did.
Before I left, the manager pretty much indicated/said he never wanted to work on my car again due to the high level of difficulty it is to replace my tires. I told him no problem and that I would not be bringing any of my cars to his store again.
Granted they are somewhat trying to make things right, but the fact that they tried to hide the fact they jacked up my wheel is what has me so upset.
So guys if you have aftermarket wheels with TPMS STAY AWAY from these guys!
I just wanted to alert you guys to stay away from a particular "discounted" tire shop located on Jamacha Rd. in San Diego. Suffice it to say I had a horrible experience with them. I brought my car in last week to have a tire replaced due to a bubble in my sidewall. They ended up breaking my valve stem adapter as well as my TPMS. On their behalf it is a difficult job since the adapter/tpms is located so close to the edge of the wheel. (AME Shallen MX) They apologized and told me they would fix everything as soon as the parts came in.
Well I took it in today and lo and behold there are scratches, indentations, and a nick that looks as if someone took a chisel to the wheel. There is a piece of metal protruding from where the nick is. The manager Rich said he personally worked on the car and that the nick was there before he worked on it. He decided not to notify me believing I already knew of the problem.
Seeing how upset I was, he said he would have someone call me tomorrow to clean the wheel up on their dime. Now I do not know what "clean up" means but these guys better fix all the imperfections on my wheel. We shall see. I will post pics tomorrow when there is daylight to show the hack job these guys did.
Before I left, the manager pretty much indicated/said he never wanted to work on my car again due to the high level of difficulty it is to replace my tires. I told him no problem and that I would not be bringing any of my cars to his store again.
Granted they are somewhat trying to make things right, but the fact that they tried to hide the fact they jacked up my wheel is what has me so upset.
So guys if you have aftermarket wheels with TPMS STAY AWAY from these guys!
11-02-2010, 08:24 PM
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11-02-2010, 09:50 PM
#5
I feel your pain... My step dad had an issue with one of my tires when I was gone and took it to a Tire Kingdom to have them look at it. He told me that when the service writer saw they were BBS' the writer said "Sir... I will not work on those wheels" and it happen at a Nissan dealer when I was getting the cooling fans replaced under warranty. They refused to take the rims off the car for the multi point inspection.
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11-04-2010, 12:29 PM
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^ Everyone I know goes to Clarence Brown for alignment.
Well the mobile repair guy came by today and now the wheel has to go to their shop to be stripped and refinished. He was able to fix the nick, gash, and scratches but he f*cked up the clear coat on the lip. The lip now has this cloudy hazy look to it. His boss is supposed to give me a call once he gets back from SEMA to set something up. I know it's going to be a b*tch for them to fix since the wheels are 2 piece welded. Anyone here ever have a welded wheel refinished? Do they need to take it apart and weld it back together? I am worried that this will lower the integrity of the wheel.
Well the mobile repair guy came by today and now the wheel has to go to their shop to be stripped and refinished. He was able to fix the nick, gash, and scratches but he f*cked up the clear coat on the lip. The lip now has this cloudy hazy look to it. His boss is supposed to give me a call once he gets back from SEMA to set something up. I know it's going to be a b*tch for them to fix since the wheels are 2 piece welded. Anyone here ever have a welded wheel refinished? Do they need to take it apart and weld it back together? I am worried that this will lower the integrity of the wheel.
Last edited by Judono; 11-04-2010 at 12:38 PM.
11-11-2010, 08:06 PM
#12
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Im not sure what the santee shop has... We have a hunter 4 post with the extended ramps... GTRs can go on it, so most... I say most lowered cars can go on it... I put Matt Powers car on the same rack so it can take pretty low cars
11-12-2010, 11:31 AM
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Good deal, that's a nice option for everyone. I used to work at Firestone in MiraMesa and had to make my own ramps to get my sedan and other slammed cars on the rack. I dont trust anyone with my car so it's good to know there's another fellow member that will do it righit. You'll probably be seeing me soon!
11-12-2010, 05:26 PM
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Its not hard but I just dont have a high speed dremel.
all you do is mark the area to be cut with supplied template then cut it out
11-12-2010, 06:57 PM
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Good deal, that's a nice option for everyone. I used to work at Firestone in MiraMesa and had to make my own ramps to get my sedan and other slammed cars on the rack. I dont trust anyone with my car so it's good to know there's another fellow member that will do it righit. You'll probably be seeing me soon!
