Odyssey With Nissan Begins
Bought my '08 Nismo Z used about a year and a half ago with 35,000 miles. When I bought it, noticed a slight ticking noise from the engine/drivetrain area. Been working on cars for a while and didn't like the sound of it.
Took it to Poway Nissan immediately and they said it was not the engine but was something in the bell housing area and I would have to agree to potentially pay for tear down and inspection. Clutch was working fine and car was driving fine so I said no figuring they should know what they are doing (obvious mistake)
Now, car has 50,000 miles and clutch is starting to slip so I took it to Mossey Nissan for them to install my clutch. Mentioned the noise, which is still there, and they called me this morning saying they believe it is in the engine. They have put in a claim to see if they can get the engine under the powertrain warranty.
Hopefully Nissan will come through but I am preparing for a fight. Just hate freakin incompetence and shouldn't have trusted Poway Nissan.
Took it to Poway Nissan immediately and they said it was not the engine but was something in the bell housing area and I would have to agree to potentially pay for tear down and inspection. Clutch was working fine and car was driving fine so I said no figuring they should know what they are doing (obvious mistake)
Now, car has 50,000 miles and clutch is starting to slip so I took it to Mossey Nissan for them to install my clutch. Mentioned the noise, which is still there, and they called me this morning saying they believe it is in the engine. They have put in a claim to see if they can get the engine under the powertrain warranty.
Hopefully Nissan will come through but I am preparing for a fight. Just hate freakin incompetence and shouldn't have trusted Poway Nissan.
I tried doing the same, I had a ticking noise but my 03 was waaaay out of warranty. Unfortunately they could not replace it because it was years out of warranty. I ended getting a used motor and swapping it in. If you complain enough they will call you back. They told me they have to investigate every consumer complaint. It takes like a day or two for them to call you back. Anyways good luck.
Hey Jason -
Hope everything works out! My advice would be to also get in touch with nissan consumer affairs also and explain your situation. Worked for me. Be nice!
In one year (as you know) I had a new motor and clutch/fly installed at no cost.
Hope everything works out! My advice would be to also get in touch with nissan consumer affairs also and explain your situation. Worked for me. Be nice!
In one year (as you know) I had a new motor and clutch/fly installed at no cost.
I am hoping it doesn't come to the consumer affairs route but thanks for the info.
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You are in warranty at 50k and have on record the issue was present at 35k. If they don't fix it you can take them to court and win.
I had almost exactly this situation with Acura in the mid 90's on my 96 Acura CL with the known bad transmission.
Starting at 15k I told them every time I went in the transmission was slipping. By 30k when the warranty was over I had over 20 invoices stating the issue. When it failed at 32k they refused to fix it. I took them to small claims court and won.
Good luck.
I had almost exactly this situation with Acura in the mid 90's on my 96 Acura CL with the known bad transmission.
Starting at 15k I told them every time I went in the transmission was slipping. By 30k when the warranty was over I had over 20 invoices stating the issue. When it failed at 32k they refused to fix it. I took them to small claims court and won.
Good luck.
You are in warranty at 50k and have on record the issue was present at 35k. If they don't fix it you can take them to court and win.
I had almost exactly this situation with Acura in the mid 90's on my 96 Acura CL with the known bad transmission.
Starting at 15k I told them every time I went in the transmission was slipping. By 30k when the warranty was over I had over 20 invoices stating the issue. When it failed at 32k they refused to fix it. I took them to small claims court and won.
Good luck.
I had almost exactly this situation with Acura in the mid 90's on my 96 Acura CL with the known bad transmission.
Starting at 15k I told them every time I went in the transmission was slipping. By 30k when the warranty was over I had over 20 invoices stating the issue. When it failed at 32k they refused to fix it. I took them to small claims court and won.
Good luck.
Car runs fine so no problem continuing to drive it if I didn't want to leave it at the dealership.
Well picked up the car today and all I can say is a big thumbs up
to Mossy Nissan in Kearney Mesa!
Short Block under warranty with no fuss
Reasonable time frame to get the car back to me
Good communication throughout the process
Also replaced my clutch at the same time so the car is good to go. Had plenty of bad experiences with shops but it seemed like John, the tech who worked on it, really knows his stuff.
Happy to have the car back and even happier to get it back without a huge bill.
to Mossy Nissan in Kearney Mesa!Short Block under warranty with no fuss
Reasonable time frame to get the car back to me
Good communication throughout the process
Also replaced my clutch at the same time so the car is good to go. Had plenty of bad experiences with shops but it seemed like John, the tech who worked on it, really knows his stuff.
Happy to have the car back and even happier to get it back without a huge bill.
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