I have been trying to reach Iforged from Friday with no luck. Do they even work there? That has too be the worst customer service I have ever delt with. Does any one know where I can get the Air Valves that they use in there wheels? There air valves start from the center of the wheel with a small 90o angle and out the front of the wheel. If I knew that HRE used the same part I would buy it from them. If anyone knows where I can get one from please let me know. Thanks.

 

Pm Gq626 With The Question, I Bet He Can Help You.

 

most shops that mount tires on aftermarket wheels should have them

 

How do I explain it to a wheel shop that is not local? The wheel shops around here don’t have the exact one for the wheel.

Also how would Gq626 help me?

Thanks for all the help...

 

I just received an email for them. Its $15.00. Now I need them to call me back to order it and send it next day air. Thanks again for the help everyone.

 

why don't you order through avalon racing. They are the official 350z vendor for iforged and offer real customer service.

 

yea, i tried calling iforged once, spoke with vincent and it took him days to respond to my emails or vm...
nismo-how do your wheels look...care to share any pics??

 

+1

 

Sorry I didnt get around to take the pics.....hopefully soon I want to wax it before I take this pics......sometime this week

 

umm my Volk Gt-7s have the same 90 degree style stem. the guy that shipped it to me left out two of the valve stems. I was pretty pissed, but since my rear wheels are pretty wide, the shop that mounted my tires used there shortest, bout 1in stem, for the rears. And we used the 2 90 degree angle ones for the front. The only thing you have to worry about is clearing the brakes in the rear with the regular valve stem. Just tell the shop you want the shortest ones they got for the rears.

 

Avalon racing was the first people I called but they are out of the country right now and I need my wheels back asap. I tried a few other online dealers that sell IForged but they all say the same thing that they just get the wheels from IForged and no parts.

The good thing is that I got a call back from Vincent and they are sending me the Valve stem with next day air. I think they need a few more people working for them to answer the phones. If I was going to buy wheels from them and it was this hard to get a hold of someone I would of not purchased from them. I love there wheels and hope that they improve there customer service.

 

Don't count on it, its been the same old story for over 2 and a half years with their customer service.

 

I don't understand why it’s so hard to answer the calls? Or call back in a timely manner.

 

We work all customer service on orders placed through us. We can help on other issues but one needs to go through the dealker they bought the wheels from.

We have had great luck working with iForged for alomost 2 years now.

 

I've met Vincent in person since a buddy of mine knows him personally. I didn't like him too much and I have heard of many horror stories dealing with him/Iforged. I steered clear and would rather go with HRE's or Works

 

I am the one who started the thread and now that I have delt with them more. They are not as bad as I thought. The problem is getting to them. I recomend emailing Vince. Thats the best way or call every 15min untill you get a hold of one of them. If they didn't have such nice wheels I would of purchsed from another co. Why don't they hire some more people to take care of calls.

 

Paul @ Avalon Racing will take care of you as he did me. I purchased two sets of 20" iForged wheels from him. There was a misunderstanding but he took care of me to the end. Props.

 

I don't recommend them at all, regardless of who's selling them. If you got the cash for some iForged, then you can swing a few more $$$ for some HRE's or Volks.

 

I-Forged is more expensive than Volk is it not? The problem is everyone has Volk's. Thats why I went with I-Forged.

 

I agree. When I originally ordered my wheels it took 4 months and I was told it would only be 6 wks. 2 yrs later I had to send my front whels back to have them re-hooped. I was told 2 weeks and they would be done. 3 months and a bunch of " they should be done by the end of the week" later, I bought 4 new wheels from discount tire. I called and left a voice mail letting them know I did'nt want the wheels back and they could keep them. Then a miracle , they suddenly called me. I told them to keep the wheels and I cancled my credit card so they couldn't charge. Vince is a total dick and the other guy,I can't seem to remember his name, is a total idiot and doesn't seem to know much about his product. I loved my iForged wheels, but I just couldn't deal with those assclowns anymore.