Has anybody purchased any wheels or body kits from www.intensepower.com??? I bought a set of Volks Te-37 gunmetal from them and a full greddy body kit since March. Each time when i called them, they gave me the same response which is that it would arrive in 2-3 weeks. My payments has been made already and I just want to make sure I did not get rip off.

 

i bought my bodykit from them 2 months ago and the transaction was great.

 

since march? its june man.. they're a month late.. they should not say 2-3 weeks when its really not....

 

i bot jwt fw/cl and hks sc from them with zero problems, in fact, better than average cust serv.

 

Mixed feelings... I've heard many people had good experiences from them.

Not me though. The customer service guy was a jack@zz to me. I can't remember what I was trying to order but it wasn't something major like wheels or a kit.

Don't take 2-3 weeks as the answer. Question the crap out of them until they give you the REAL reason, esp. since you paid them up front. That goes for any vendor that gives you the 2-3 weeks answer more than once....

 

Mackin/Volk, are sometimes lazy and slow on process. I orderd my GTC's from Intense, and it took 5 - 6 weeks. I cant remember, but give it another week or 2, if not make sure to call, and ask whats the hold up. They might not be in stock at mackin, if its a certain uncommon setup.

Its not their fault, they have no control over shipping from mackin or even from Volk.

 

I order from them all the time. Matter of fact, it is the only place I order from. I have had nothing but great encounters with intense. If you call again make sure you talk to Daren.

 

i ordered act 6puck clutch URflywheel and fairladyZbadge and my clutch came in today without the flywheel or the badge.anyone know what would be up with that?

 

it was from intense too

 

and paid upfront

 

Just bought my Cusco a-arms last Friday and they shipped on Monday without a hitch. They gave me an incorrect tracking number but it was only missing a digit. Otherwise the transaction was seamless and they were very helpful. Shipment will arrive tomorrow.

 

Darren is a great guy to deal with . Just call them up and talk to them directly.

 

I have also had nothing but good luck with them. I agree that you should call them.

 

Answer my emails pronto.

 

i ordered a greddy bodykit as well in march, hey are still on backorder. i called hopupracing and they said the same...

 

I'd just recommend calling them directly to make sure what you want is actually in stock before buying it online.

The website isn't continually updated as to what's in stock, and if you call them and ask specifically they should be able to set the expectation as to when it will actually ship.

 

they are pretty honest in term of telling about what they have in stock or what is the availability from manf. Best way is to call and talk direct. Don't count on them to email you back. hehehe..

 

thanks for all your advice, I called again today and talked with Darren. He told me that the body kits were back ordered but the rims should me in not more than 90 days of the order. so, i'll give it another couple weeks wait. I don't mind waiting, as long as i get what i paid for.

 

I had a bad experience calling them. Even their e-mail communication sucked.

 

thanks for the advice i guess ill try calling them