Injected Performance
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Joined: May 2006
Posts: 321
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From: Valencia, CA
horrible service!!! i bought my aps twin turbo and aps test pipes and exhaust off of them,they said they had everything in stock and would take a week at the most,it ended up taking about 1 MONTH, then when i took it to GT Motorsports to get it installed it had a faulty oil line so they had to replace that, and also it was missing a wiring harness... 
Brian,
The Twin Turbo Kit and Exhaust were instock and shipped the next day as it was ordered late the day before. It was delivered 4 business days later from Lexington, KY to California. The test pipes were on backorder with everyone at that time. This was expressed to you at the time of your order. We spoke to you once regarding the issue with the wiring harness but were never told about the oil lines failing. I have been in contact with GT Motorsports and found out that they indeed contacted APS and did not have any luck. Nick has assured me that the kit was not tampered with when it at our facility due to the way APS packages their products. The Twin Turbo kit has a very low percentage of failing parts as well as APS is located in Australia which makes it very difficult to get answers very quickly. You can ask any US Distributor about this and they will have the same answer. Like I have stated, we spoke with you a single time about one issue and were trying to resolve theis matter but never heard back from you or the installer. Furthermore, we were never quoted for the repairs (and were actually not told about the oil line issue) to go over with APS to come up with a solution.
Greg
(888) 465-7373 ext. 222
Injected Performance, LLC
The Twin Turbo Kit and Exhaust were instock and shipped the next day as it was ordered late the day before. It was delivered 4 business days later from Lexington, KY to California. The test pipes were on backorder with everyone at that time. This was expressed to you at the time of your order. We spoke to you once regarding the issue with the wiring harness but were never told about the oil lines failing. I have been in contact with GT Motorsports and found out that they indeed contacted APS and did not have any luck. Nick has assured me that the kit was not tampered with when it at our facility due to the way APS packages their products. The Twin Turbo kit has a very low percentage of failing parts as well as APS is located in Australia which makes it very difficult to get answers very quickly. You can ask any US Distributor about this and they will have the same answer. Like I have stated, we spoke with you a single time about one issue and were trying to resolve theis matter but never heard back from you or the installer. Furthermore, we were never quoted for the repairs (and were actually not told about the oil line issue) to go over with APS to come up with a solution.
Greg
(888) 465-7373 ext. 222
Injected Performance, LLC
Originally Posted by 20"makavelli
horrible service!!! i bought my aps twin turbo and aps test pipes and exhaust off of them,they said they had everything in stock and would take a week at the most,it ended up taking about 1 MONTH, then when i took it to GT Motorsports to get it installed it had a faulty oil line so they had to replace that, and also it was missing a wiring harness...
Alex,
Not sure if you have looked in the box, but APS did not release the installation instructions before the kits shipped to us. They posted them last night on their website. I am not able to post the link but if you go to their site and scroll to the bottom of the extreme fuel system page there is a .pdf file that can be downloaded. If you have any questions or problems finding it give me a call.
-Greg
Not sure if you have looked in the box, but APS did not release the installation instructions before the kits shipped to us. They posted them last night on their website. I am not able to post the link but if you go to their site and scroll to the bottom of the extreme fuel system page there is a .pdf file that can be downloaded. If you have any questions or problems finding it give me a call.
-Greg
Originally Posted by Nitrouz
great service. Just picked up the APS Extreme fuel system from them.
Last edited by InjectedPerf; Jul 26, 2006 at 11:02 AM.
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