Anyone received tire refund check yet?

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Nov 1, 2005 | 06:22 PM

#21

Kevin3

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From:

Quote:

Originally Posted by Yellow Stealth

So when I called 2 weeks ago (after an 8 weeks wait) they gave me my case # and told me it was processing. Since it had now been 10 weeks without a word from them, I called them back and was put on hold while they looked into it.

They are now asking me to re-fax everything!! When I asked what happened, they said "they could not comment" (not trying to be offensive to anyone, but I hate when customer support is in India as there is no way to get anywhere). They are "guaranteeing" me that they claim will be processed within 10 days...

This is BS!

Yes it is! I called in about 6 weeks after faxing all the info in for the first time, only to get "We did not receive anything from you. Can you refax the information to me." I sent it the 2nd time and waited a couple of weeks and they still said they did not receive anything. I faxed everything over twice and got confirmation codes from the fax machine showing that it did, in fact, go through fine.

I give up! I no longer own the Z anyway. I just hoped I could say goodbye to nissan and at least have a tiny bit of faith left in them...I was wrong

Nov 1, 2005 | 10:23 PM

#22

100122923

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From: WA

anyone here from Canada? I would like to know how to get reimbursed as well

Nov 2, 2005 | 04:09 AM

#23

enrique350Z

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From: Methuen

i got mine reimbursement for tires and front alignment. $568.53

Nov 2, 2005 | 05:13 AM

#24

davidv

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From: Tucson, AZ

Quote:

Originally Posted by 100122923

anyone here from Canada? I would like to know how to get reimbursed as well

Complete the reimbursement package from Nissan. Mail copies of invoices and credit card statements. Include photos of original tires if possible. Save original documents(Nissan will “misplace” anything you send them).