I have a solution to the Nissan Service woes
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I have a solution to the Nissan Service woes
Nissans should be allowed to be serviced in Infiniti dealerships... Most of the parts are the same, Infiniti dealersihps in my area actually have 8 garages vs 4 or 3 for the Nissan ones.. What do u guys think? Once the nissan dealerships realize this, they'll start to become more even in class and quality as the infiniti stealerships
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Originally Posted by plumpzz
Nissans should be allowed to be serviced in Infiniti dealerships... Most of the parts are the same, Infiniti dealersihps in my area actually have 8 garages vs 4 or 3 for the Nissan ones.. What do u guys think? Once the nissan dealerships realize this, they'll start to become more even in class and quality as the infiniti stealerships
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wouldn't dealer repair claims go through different routes? don't nissan claims go through NNA and infiniti claims go through INA? besides which the $/hr charge is higher via infiniti right? my company owns both toyota dealers as well as lexus and they don't allow you to take the cars to both.
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thats just retarded. In a few years, nissans and infinitis will be using ALL the same parts, and we still wouldn't be able to go to them?
I bet toyota will come out with a marketing scheme in which you can go to lexus or toyota for warranty, and make a lot more money than nissan...
I bet toyota will come out with a marketing scheme in which you can go to lexus or toyota for warranty, and make a lot more money than nissan...
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well labor rate for a same job may be different for a same part # in infiniti claim it may pay certain labor hours and in nissan flat fate may pay different hours as the part may be easier to remove , not all parts are interchangeable (rear wiper, Hydraulic arm for rear trunk or deck)
Last edited by LATEZ; 04-12-2006 at 03:50 PM.
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Originally Posted by showstoppertk
interesting, although not surprising. a couple of our toyota dealerships also sell chevy. hows the service at those dealers?
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Here in the Seattle area, we have seperate Nissan and Infiniti dealerships. I live 3 miles from an Infiniti dealer, but over 18 miles from a Nissan dealer. About a month ago I needed to have a brake job (new rotors, pads) on my Nissan Pathfinder, and I decided to pop in at the Infiniti dealer to see what they had to say. As it turns out, they said that they were more than happy to work on my Nissan, and in fact, they price-matched the local Nissan dealer on parts and labor! I was thrilled, and ended up getting a G35 sedan as a loaner car for a day. They said that they can get the Nissan parts just like the normal Nissan dealers, so it looks like I'll be having my service done at Infiniti from now on. Their customer service is really good.
Ill have to drop by with the Z and see what they have to say about servicing it in the future. I would bet that they will, seeing as how it is so similar to the G35c. Assuming I dont need some type of service that is specific to the Z, I think it should be ok.
Ill have to drop by with the Z and see what they have to say about servicing it in the future. I would bet that they will, seeing as how it is so similar to the G35c. Assuming I dont need some type of service that is specific to the Z, I think it should be ok.
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Originally Posted by WUTARAG
I called one today and they said they cannot do Nissan warranty work.
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I don't blame Infinity, they are having a tough enough time as it is building brand equity (to be inline with Lexus BMW etc.).
Part of building that is not associating yourself with Sentra's and Xterra's. Could you imagine the look on those snobby Mercedes Benz owners face if a Dodge Neon rolled into the dealer for service.
Part of building that is not associating yourself with Sentra's and Xterra's. Could you imagine the look on those snobby Mercedes Benz owners face if a Dodge Neon rolled into the dealer for service.
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Originally Posted by SpeedRcr
The only way that warranty work be done at the other dealership is that if there is not a nissan dealer for your nissan within reasonable distance and then they can file a claim...
I hope this is true. I have on '04 G35X as well as an '05 350ZR. There are no Infiniti dealerships left in Vermont, as the only one closed one year ago. My closest Infiniti dealer is 150 miles away in Mass. My G35 was throwing a service engine soon code and I couldn't get gas into it, the nozzle kept popping off every 3 seconds. I was forced to take it to the local Nissan dealership and they gladly fixed the vent problem (clogged, replacement with labor cost $165). However, they informed me right up front that they couldn't do warranty work on Infiniti's and I made the decision to spend the money versus giving up a whole day and taking it to Mass.
I subsequently called IFS and got the standard response "sir, we are unable to cover work done at a Nissan dealership, blah, blah, blah". They took down my information and I'm expecting a letter anytime telling me sorry, but your out of luck. They're all the same, dealerships, government entities, etc., stall long enough and the poor jerk will just go away.
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Originally Posted by Lemans350
i havnt seen a seperate infiniti/nissan dealership up here. They are always in the same building.
Where in Canada are you?
Over here (Ottawa) both Nissan and Infiniti dealerships are seperate from eachother, however they do share the same building.