Notices
2003-2009 Nissan 350Z

nissan service: should i take action?

Thread Tools
 
Search this Thread
 
Old Jan 11, 2007 | 07:52 PM
  #1  
bbs350z's Avatar
bbs350z
Thread Starter
Registered User
iTrader: (85)
 
Joined: Sep 2006
Posts: 6,662
Likes: 2
From: Scottsdale AZ
Default nissan service: should i take action?

i own an 03 m/t touring 350z. since i bought the car used (15,xxx miles) its had a 5th gear grind. turned to find out its a shot 5th gear synchro (i now hav 32,xxx miles) ive went to nissan several times complaing about this, and i even stated wut the problem was after a certified transmission specialist looked at it (ATD transmissions. nissan always responded w/ leave it here, well take a look. call me up, come down there and get the same old answer. "we couldnt find a problem" i tok the head manager 4 a spin. u c when it goes in relatively quick, it grinds. then they say well theres nothing we can do about it, as its a wearable item. it wears down? doesnt the whole car wear down over time? i think thats the powertrain warranty, which 3 year/36,000 miles. but they have records since winter of 05 b4 the 3 years was up. should i take action against them and file a complaint, and possibly get a new transmission? or should i accept the inevitable and buy a new tranny myself? any help would be greatly appreciated. thanks guys.
Reply
Old Jan 11, 2007 | 08:10 PM
  #2  
oclor's Avatar
oclor
Registered User
iTrader: (3)
 
Joined: Dec 2006
Posts: 579
Likes: 0
From: Iowa City
Default

go to a different nissan dealership and see what they say. Just make sure nissan pays for it, don't waste your money
Reply
Old Jan 11, 2007 | 08:14 PM
  #3  
psunner's Avatar
psunner
New Member
iTrader: (4)
 
Joined: Oct 2005
Posts: 206
Likes: 0
From: Texas
Default

you should have a 5 year 50 or 60k miles warranty on power train so, they have to cover it.
Reply
Old Jan 11, 2007 | 08:56 PM
  #4  
Spike100's Avatar
Spike100
New Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2006
Posts: 7,337
Likes: 204
From: Edina, Minnesota
Default

Originally Posted by drift_projekt_Z
i own an 03 m/t touring 350z. since i bought the car used (15,xxx miles) its had a 5th gear grind. turned to find out its a shot 5th gear synchro (i now hav 32,xxx miles) ive went to nissan several times complaing about this, and i even stated wut the problem was after a certified transmission specialist looked at it (ATD transmissions. nissan always responded w/ leave it here, well take a look. call me up, come down there and get the same old answer. "we couldnt find a problem" i tok the head manager 4 a spin. u c when it goes in relatively quick, it grinds. then they say well theres nothing we can do about it, as its a wearable item. it wears down? doesnt the whole car wear down over time? i think thats the powertrain warranty, which 3 year/36,000 miles. but they have records since winter of 05 b4 the 3 years was up. should i take action against them and file a complaint, and possibly get a new transmission? or should i accept the inevitable and buy a new tranny myself? any help would be greatly appreciated. thanks guys.
I have an '03 and have the SAME problem you describe (fast and hard shift into 5th gear grinds with an annoying sound and feels like something is about to break; obviously the synchro in 5th gear is "broken"). I have pointed this out to the dealer on every service interval, and get the same answer you received from your dealer. I'm near the 30k service, and this time I'm playing hardball. Either they fix it, or we are going to court. Like you, I am still under the 5yr./60k drivetrain warranty, and I am sick and tired of dealing with this.

I went through nearly the same thing with the tire problem. Nissan finally agreed to correct this when they were under the threat of a class action suit.

--Spike
Reply
Old Jan 11, 2007 | 09:24 PM
  #5  
davidv's Avatar
davidv
Registered User
iTrader: (2)
 
Joined: Jun 2004
Posts: 42,753
Likes: 11
From: Tucson, AZ
Default

You have the cannot duplicate problem. I advise that you follow the complaint procedure outlined in your warranty book.
Reply
Old Jan 11, 2007 | 09:34 PM
  #6  
Spike100's Avatar
Spike100
New Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2006
Posts: 7,337
Likes: 204
From: Edina, Minnesota
Default

Originally Posted by davidv
You have the cannot duplicate problem. I advise that you follow the complaint procedure outlined in your warranty book.
Say What?!
Reply
Old Jan 11, 2007 | 09:56 PM
  #7  
davidv's Avatar
davidv
Registered User
iTrader: (2)
 
Joined: Jun 2004
Posts: 42,753
Likes: 11
From: Tucson, AZ
Default

Originally Posted by Spike100
Say What?!
I am replying to the OP.

Last edited by davidv; Jan 11, 2007 at 09:59 PM.
Reply
Old Jan 11, 2007 | 10:25 PM
  #8  
Spike100's Avatar
Spike100
New Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2006
Posts: 7,337
Likes: 204
From: Edina, Minnesota
Default

Originally Posted by davidv
I am replying to the OP.
I know you are. But, isn't that what he is doing? Not flaming/arguing, just asking.

My experience is you need to convince the person you are doing face-to-face. Going "upstairs" won't get you anywhere until you get your local Nissan dealer on your side. If this fails you contact the district manager/office and tell them you are going to court. If you are right and they have no defense, they cave-in quickly. I can't believe the effort I put into a battle with my dealer on the 2003 tire problem. As soon as the district manager realized I was serious and planning a settlement in small claims court, I got new tires.

--Spike
Reply
Old Jan 11, 2007 | 10:33 PM
  #9  
03performz's Avatar
03performz
Registered User
iTrader: (8)
 
Joined: Aug 2005
Posts: 1,961
Likes: 0
From: NY
Default

5yr./60K mi. powertrain warrany. Have them fix it. Stop being a push-over. Tell them to replace it with the 009 tranny and replace the clutch at their expense while their in there. This is a known prob. call NNA.
Reply
Old Jan 12, 2007 | 12:31 AM
  #10  
AlexBG's Avatar
AlexBG
Registered User
iTrader: (4)
 
Joined: Sep 2006
Posts: 742
Likes: 0
From: St.Louis, MO
Default

OMG ....
i myself have an 03 aswell.....
and i have the same problem with 5th gear.....
they have told me the same exact thing .. their is nothing wrong with it ....
i talked to them about the powertrain warranty....
they were like .. if its a clutch issue .. we will not be able to fix it.

Thank you for posting this thread.
Reply
Old Jan 12, 2007 | 12:35 AM
  #11  
03performz's Avatar
03performz
Registered User
iTrader: (8)
 
Joined: Aug 2005
Posts: 1,961
Likes: 0
From: NY
Default

Originally Posted by AlexBG
OMG ....
i myself have an 03 aswell.....
and i have the same problem with 5th gear.....
they have told me the same exact thing .. their is nothing wrong with it ....
i talked to them about the powertrain warranty....
they were like .. if its a clutch issue .. we will not be able to fix it.

Thank you for posting this thread.
It's not a clutch issue. Search for the replaced tranny thread. I had mine replaced no questions asked.
Reply
Old Jan 12, 2007 | 03:27 AM
  #12  
MasterRacer's Avatar
MasterRacer
Registered User
iTrader: (8)
 
Joined: Mar 2006
Posts: 1,343
Likes: 0
From: ManASSas,VA
Default

Originally Posted by 03performz
It's not a clutch issue. Search for the replaced tranny thread. I had mine replaced no questions asked.


I take it this problem was an issue with the 06 and below????
Reply
Old Jan 12, 2007 | 04:37 AM
  #13  
Jonathan Allyn's Avatar
Jonathan Allyn
New Member
iTrader: (3)
 
Joined: Nov 2005
Posts: 2,620
Likes: 0
From: Los Angeles
Default

Go to a different dealership. Fortunatly, I didnt have to do that with mine but thats the best way to go especially if you know there is a problem.
Reply
Old Jan 12, 2007 | 04:48 AM
  #14  
stein's Avatar
stein
Registered User
iTrader: (3)
 
Joined: Jan 2006
Posts: 5,856
Likes: 0
From: Virginia Beach, VA
Default

Originally Posted by jonathanallyn
Go to a different dealership. Fortunatly, I didnt have to do that with mine but thats the best way to go especially if you know there is a problem.
+1, Run to another dealer before they bend you over!
Reply
Old Jan 12, 2007 | 04:50 AM
  #15  
TxNissanGv's Avatar
TxNissanGv
Registered User
iTrader: (1)
 
Joined: Aug 2006
Posts: 267
Likes: 0
From: Grapevine
Default

If any of you are having this problem and are in the DFW area bring it to Don Davis Nissan Grapevine. If there is ANYTHING that can be done we will do it.
Reply
Old Jan 12, 2007 | 06:55 AM
  #16  
ZBigDog's Avatar
ZBigDog
Registered User
 
Joined: Mar 2006
Posts: 278
Likes: 0
From: Orlando, FL
Default

Glad my used 03 is a manny, no grindage here. Sounds like you need to make larger threats or talk to better dealers.
Reply
Old Jan 12, 2007 | 07:11 AM
  #17  
joegengsta's Avatar
joegengsta
Registered User
iTrader: (5)
 
Joined: Nov 2006
Posts: 507
Likes: 0
From: MN
Default

my bose system was cutting out.. took it to the dealership.. they said they couldn't 'find the problem'.. i said, you keep searching... 45 min later of me telling them it's there.. they finally stated that they 'found the problem'. they told me maybe 3 or 4 times nothing was wrong... but i didn't give in and kept telling them to look and then they finally admitted. just be more firm with them
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
sales@czp
Engine
33
Sep 23, 2019 03:30 PM
ablaine
2003-2009 Nissan 350Z
51
Nov 29, 2016 10:13 AM
EnjukuRacing
Engine
0
Sep 30, 2015 06:55 AM




All times are GMT -8. The time now is 11:36 AM.