Missing Thread RE: Seibon CF hood from CarbonLTD
Deleting the thread IMO defeats the purpose of this forum. We all gather here to talk about our experiences, good or bad, and share knowledge of products. It is not just about the vendors but more so the products that they sell. Seibon's QA was in question here. Not Jim. Most people with half a brain would see through that. But by deleting the thread that makes people question the honesty of the people who run this forum. Read into that however you like.
Jeez talk about a sponsor driven forum. People in the thread brought up the fact that the thread was going to be deleted.
Personally I would love to read the thread. As of right now IMO I wouldn't buy anything from Carbon LTD, just do to the attitude and the way that CarbonLTD (whoever is typing) is speaking. Prove me wrong.
Last edited by MyV6IsFast3r; Jan 24, 2007 at 03:28 PM.
People with nothing to hide have no reason to delete threads. If they stand behind their products and customer service then why delete it and come back saying oh it's because the case was closed? I faulted two people from the last thread: Austin for taking his sweet time to issue the complaint and Seibon for allowing such a poor quailty product get by their QA. If Jim sold anything else I would still consider buying from him. Just not a Seibon product. I think a lot of speical interests are being served here and my last sentence is why it was deleted.
Last edited by JDMFairladyZ33; Jan 24, 2007 at 04:09 PM.
No assumptions here... I figured (and hoped) that if it was deleted that it was mutually agreed. Like I said you came through in the end and you seem to have some loyal customers and that says a lot. If anything I'm dissapointed that the mods let it get deleted.
In general, we don't delete or lock threads just because they involve sponsors or businesses that cater to the Z community. In fact, we scrupulously try to avoid getting involved so as not to fuel the misguided belief that we are "sponsor driven".
Thread starters have the option of closing or deleting a thread themselves. Moderators will also close or move a thread only at the request of the participants, especially once they're resolved, the issue closed or they get totally out of hand.
While a lot of you feel a thread such as that one should be left in plain view, we all know that someone who comes across a long thread like that is not going to take the time to read it in it's entirety and form an unbiased opinion.
Personally, I debated closing that thread shortly after it started as it was a dispute that should have been handled offline between Austin, Jim and Seibon. Once somebody trashes somebody else, I believe the "trashee" should have the opportunity to present their side of the story and clear their name/reputation, therefore I left it open.
I remind all of you again that the problem was resolved and ask you to drop it here and not keep "rehashing the bashing". It's pointless and unfair.
Thanks - Dave
Thread starters have the option of closing or deleting a thread themselves. Moderators will also close or move a thread only at the request of the participants, especially once they're resolved, the issue closed or they get totally out of hand.
While a lot of you feel a thread such as that one should be left in plain view, we all know that someone who comes across a long thread like that is not going to take the time to read it in it's entirety and form an unbiased opinion.
Personally, I debated closing that thread shortly after it started as it was a dispute that should have been handled offline between Austin, Jim and Seibon. Once somebody trashes somebody else, I believe the "trashee" should have the opportunity to present their side of the story and clear their name/reputation, therefore I left it open.
I remind all of you again that the problem was resolved and ask you to drop it here and not keep "rehashing the bashing". It's pointless and unfair.
Thanks - Dave
Originally Posted by CarbonLTD
Had you actually read the thread you would know that I was taking care of the situation, obviously you didn't read it.
Austin is obviosuly happy if he decided to purchase another product from me, even after we closed the thread.
Austin is obviosuly happy if he decided to purchase another product from me, even after we closed the thread.
Can you comprehend English?
The point is, if Austin had not started the thread in question, there is no way in hell he would have had his issue resolved yet, if ever.
It was obvious from the beginning of the deleted thread that you had no intention on helping Austin out. You kept mentioning that Seibon would need to take care of him.
Originally Posted by CarbonLTD
who said I was the one who deleted the thread? I love how you guys make assumptions.
I was actually told it was moved.
I was actually told it was moved.
Originally Posted by CarbonLTD
Guys, I sent a new hood out to Austin. He even purchased a Seibon spoiler from me at the same time. There was no point in keeping that thread open when people were obviously just bashing myself and Seibon without personally purchasing anything from me and in most cases not owning anything from Seibon. The issue has been resolved so both Austin and myself felt the thread needed to be closed.
Originally Posted by hardrock905
I did read the thread.
Can you comprehend English?
The point is, if Austin had not started the thread in question, there is no way in hell he would have had his issue resolved yet, if ever.
It was obvious from the beginning of the deleted thread that you had no intention on helping Austin out. You kept mentioning that Seibon would need to take care of him.
Can you comprehend English?
The point is, if Austin had not started the thread in question, there is no way in hell he would have had his issue resolved yet, if ever.
It was obvious from the beginning of the deleted thread that you had no intention on helping Austin out. You kept mentioning that Seibon would need to take care of him.
THE SITUTION IS OVER AND THE CUSTOMER IS HAPPY SO DROP! THAT MEANS YOU HARDROCK905
Originally Posted by DavesZ#3
I remind all of you again that the problem was resolved and ask you to drop it here and not keep "rehashing the bashing". It's pointless and unfair.
Thanks - Dave
Thanks - Dave
To those questioning what happened...
I had no clue either...i neither requested that it was moved or closed...YET. I did put a post saying that Jim stepped up to the plate and worked with me on it.
As many people said...I SCREWED UP TOO. I did, however, admit that many times, and i think even in the original post. Anyways...We worked out a deal where we both shared the brunt of the problem equally. It wasn't GREAT for either of us, but wasn't horrible either. Shared the mis-fortune...and in the end, he kept me as a customer.
I would have requested that the thread at least be locked...AFTER I received everything and the deal was taken care of. But...looks like someone tooke care of it already. I do agree that having it deleted may not be the BEST idea...b/c those that did follow it might not have all seen the outcome...and that leaves a bad taste behind.
To Clear it up...Jim did make things right in the end. We still chat on AIM pretty much daily...so things are all good. Once the new hood(and spoiler!) arrive...and I accept them(they will be IMMEDIATELY thoroughly inspected, before signing the papers from the shipper), I will post pics of it all!
I had no clue either...i neither requested that it was moved or closed...YET. I did put a post saying that Jim stepped up to the plate and worked with me on it.
As many people said...I SCREWED UP TOO. I did, however, admit that many times, and i think even in the original post. Anyways...We worked out a deal where we both shared the brunt of the problem equally. It wasn't GREAT for either of us, but wasn't horrible either. Shared the mis-fortune...and in the end, he kept me as a customer.
I would have requested that the thread at least be locked...AFTER I received everything and the deal was taken care of. But...looks like someone tooke care of it already. I do agree that having it deleted may not be the BEST idea...b/c those that did follow it might not have all seen the outcome...and that leaves a bad taste behind.
To Clear it up...Jim did make things right in the end. We still chat on AIM pretty much daily...so things are all good. Once the new hood(and spoiler!) arrive...and I accept them(they will be IMMEDIATELY thoroughly inspected, before signing the papers from the shipper), I will post pics of it all!
It still should have been left open for everyone to see the outcome and then this thread wouldn't have happened. It was obviously of some intrest to the Z community that people are still wondering what happend. I agree that the matter probably wouldn't have been resolved until it was made public from what I read in the OP's original thread. Closing a thread or deleting one would be appropriate if it were about Deltaforce or something, but about something that %80 of the Z community has a deep intrest in is another story. It sucks to be the customer and ask for help and get no response even if it's just for a day. I am in the "customer service" field all day everday. A courtesy call, fax, or email never hurt annyone to at least let someone know you haven't forgotten about thier problem. If it was the company the vendor deals with that has a hard time responding maybe the vendor should rep. a new product line from a diffrent company with better customer relations IMHO.
By the logic used here, should we also close the threads that show Jim in a good light cause they were also "taken care of"? It's not right to only allow threads that are praise worthy while the negative ones get quickly swept under the carpet.
Originally Posted by JDMFairladyZ33
People with nothing to hide have no reason to delete threads. If they stand behind their products and customer service then why delete it and come back saying oh it's because the case was closed? I faulted two people from the last thread: Austin for taking his sweet time to issue the complaint and Seibon for allowing such a poor quailty product get by their QA. If Jim sold anything else I would still consider buying from him. Just not a Seibon product. I think a lot of speical interests are being served here and my last sentence is why it was deleted.
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Originally Posted by DavesZ#3
In general, we don't delete or lock threads just because they involve sponsors or businesses that cater to the Z community. In fact, we scrupulously try to avoid getting involved so as not to fuel the misguided belief that we are "sponsor driven".
Thread starters have the option of closing or deleting a thread themselves. Moderators will also close or move a thread only at the request of the participants, especially once they're resolved, the issue closed or they get totally out of hand.
While a lot of you feel a thread such as that one should be left in plain view, we all know that someone who comes across a long thread like that is not going to take the time to read it in it's entirety and form an unbiased opinion.
Personally, I debated closing that thread shortly after it started as it was a dispute that should have been handled offline between Austin, Jim and Seibon. Once somebody trashes somebody else, I believe the "trashee" should have the opportunity to present their side of the story and clear their name/reputation, therefore I left it open.
I remind all of you again that the problem was resolved and ask you to drop it here and not keep "rehashing the bashing". It's pointless and unfair.
Thanks - Dave
Thread starters have the option of closing or deleting a thread themselves. Moderators will also close or move a thread only at the request of the participants, especially once they're resolved, the issue closed or they get totally out of hand.
While a lot of you feel a thread such as that one should be left in plain view, we all know that someone who comes across a long thread like that is not going to take the time to read it in it's entirety and form an unbiased opinion.
Personally, I debated closing that thread shortly after it started as it was a dispute that should have been handled offline between Austin, Jim and Seibon. Once somebody trashes somebody else, I believe the "trashee" should have the opportunity to present their side of the story and clear their name/reputation, therefore I left it open.
I remind all of you again that the problem was resolved and ask you to drop it here and not keep "rehashing the bashing". It's pointless and unfair.
Thanks - Dave





