I've tried calling 5 or 6 times yesterday and today and sent a PM and haven't gotten an answer...i just want to order a couple things, but one of them says "call for pricing," so i can't order online...i think the voicemail boxes are full, so i can't leave a message...sorry to call you guys out, but i just want to get this stuff ordered and i didn't know what else to try...thanks a lot!

anyone else had a problem ordering something?

 

Thats a first.. Just keep trying... I'm usually at function tuned and dave has no trouble getting through to intense

 

yeah, i'm surprised too...i'm sure its something...its not that they have bad customer service...just backed up i guess

 

their phone system is JDM. Try dialing with you left hand instead of your right.

 

LOL!...it worked..."Moshi Moshi! Intensu Motasupotsu!"

 

Send them an email. That worked for me. I always get a reply from them within a few hours.

 

Haha.. thats pretty good..

 

I've dealt with them. I PMed them and I got a response in like 5 mins..

 

i'm on the phone with darren right now!...they've just been backed up and been doing construction in office

 

 

I placed an order with them on-line on Sunday and they called me today to confirm my order and say it was being shipped out. They did say they've been a litte busy lately and apologized for not calling sooner.

 

Yeah I've been trying to get a set of springs from them and Darren mentioned that they have been busy.

 

Gang,

Our phone and internet was down for a few hours yesterday due to internal construction. Thanks for your patience, and your orders.

Darren.

 

Darren,

I'm still waiting for my quote on the Varis lip for an 06.

Thanks

 

Jeff,

Actually, I replied to you on 1/26, to let you know that they are made in both fiberglass and carbon fiber, and, that I didn't have pricing yet. I still don't have pricing, but I will let you know when I do. Haven't forgotten about you homie.. I don't show that you replied to that email?

Darrrrrrren.

 

Hey Darren, in case you're still hanging around this thread, did those bad springs make it back to Hotchkis and get swapped for the good ones? (This is Steve by the way) Holla at me. Thanks!

 

Done business with Darren and Intense 2 times now both with great satisfaction I might add. if you can't reach them just PM Darren he always replies =)

 

Did you try calling them?

 

Darren has been great with me also. Thumbs up. Better to reach him by e-mail or PM.

 

Thanks Darren. I didn't see a need to reply at that point. I'll wait patiently for the quote.