Seriously, how can you miss the point? If I ordered the pads and kept driving my car, wouldn't they still not have shown up and I would have had to deal with the CR person there and still have the same conversation? Isn't that the main point I have said over and over?

I don't hink it matters if you have 1000 sets of pads or 1. When the human being (not computer system or anyting else) went to fill my order and found a quantity of 0 on Monday or Tuesday of last week, why didn't someone contact me and say "we are out of stock"? Screw the automatic status of the cart or item on the site, how about a bit of human interaction to help out? That would have been enough time to resolve the issue, instead of waiting for me to find out and try to resolve on my own.

 

You just don't get it do you? This "something" you are referring to would be a simple and inexpensive interface. I have 13 years experience in IT and inventory management. Another gentleman with 20+ years in IT also agrees with me. Every IT person in this thread agrees with me but you. Take a hint, won't ya?
Anybody involved in IT who thinks this would be a difficult task should probably reevaluate their career choice.

 

OMG.... read what Eddie from Performance wrote first. He just gave an example of how his website could show the item is in stock, but in fact it's out.... REAAADDDDD! I could care less about your 13, 20+ of experience. I didn't even make it up.. I just simply agreed with him. If you're gonna argue, argue with him not me.

Here's the example that he pointed out.
I understand that a simple interface could solve the problem. Like even if a customer walks in, the salesman could use the interface to decrement the item count right there at the spot. But think about this scenario(which had happened before!). Customer walks into the store and ask for item A. Salesman looks up the computer(note that he's looking up, not decrementing the item count) and finds that there's still one available and tells the customer that. Salesman walks to the inventory area to look for the item. While he's looking for this item, some dude like the OP orders item A online right at this time. Salesman comes back to the counter with the item and sells the item. Oops.. now the online customer just ordered something that was in stock, but now out of stock.

This same issue happened to a lot of stores that sell Wii to both walk in customers and online customers. Hmm... not sure if I can find the article that talked about it. But it triggered a freaking lawsuit!

Hmm.. I do agree that he should get some kind of auto notification right away instead of having to call MyNismo.com to find out though.

 

i had the exact same problem with mynismo and these pads... i wouldn't say a problem but rather an inconvenience. i waited and waited for the pads to ship, after a few days I called and was told that it wasn't in stock. i had to cancel my order and place a new order for the endless pads, i guess by making you do this it saves from a little trouble but is kind of an inconvenience for us. an email saying that the item is out of stock would have been nice, or even having the status say backorder instead of processing.

btw, implementing inventory on the website should be pretty simple. it shouldn't take more than an hour to setup and test, even with the given scenario above

 

lol.. you sound like my boss who'd never written a line of code in his lifetime. An hour? If it's that quick and easy, all we software developers would lose our jobs. So lets say there are 100 online stores out there. It takes 1 hour to setup AND test per store. So taking that I work 40 hours a week. That means I can finish all 100 online stores in 2 and a half weeks. WOOHOOO! God bless computer science degree.

Using a bogus assumption to back up something that you're not familiar with.. lame..

 

^^^ lol pwned

 

lol, you sound like you've written millions actually i have a bs in CS, i strayed from that and am into networking now.
you don't think he's your boss for a reason? your statement is a clear example of why you aren't the boss. from my experience, the ones that always think and lets everyone know that they know it all are tools that are too high on themselves to ever learn anything. anyone that has been in this industry for more than a couple of years know that experience is the key.

 

so for 100 online stores you would write 100 codes from scratch? 2nd reason why you aren't the boss... and talking about assumptions...

 

i ordered H&R spacers for the rear and eibach spacer for the front from mynismo.com...they didn't have either in stock..i had to wait like a month but it was worth it. i called them a few times and they were really nice when i talked to them.when they came in they overnight shipped them. nicole was really nice on the phone.

 

Thank you.

I'm glad that you're doing networking now. Because you clearly don't have a clue on what you're talking about.. lol.. You got pwned. My statement clearly defined a possible scenario that could explain the problem that the OP was experienced. Where yous simply stated, "it's easy and it's an hour of work". No where in your post had provided any solution on how to solve the issue, and your one hour setup and test statement is just a bit too immature I suppose? If you tell me you were being sarcastic, I'd let you go on that. Or else, you must admit that you got pwn'ed pretty good.

 

I agree. bb13, you might think you know it all "Because you run a company" but you definitely do not. You can easily link a database to the site so as soon as its pulled from the inventory the site updates itself as well.

 

Since you needed two posts to respond to my one post (obviously someone's a little offended?), I'm going to respond to this one as well. Every store would have different database structure and interface and so there is no such thing called one product fits all. I understand you're a network engineer. This is not the same as buying a 8 ports LinkSys router. We're talking about software implemention. Even if you have a code library that's highly dynamic. The amount of time to pull out code from the library and give a solution specific to an online store is going to be much much longer than 1 freaking hour.

Yea, that's why I'm not the boss but a technical lead instead. I don't deal with budgets and all that. I deal with real implementation. I work in an RF engineering team doing software development. My boss came from an RF engineer background and he doesn't have a clue on what software development is all about. And you're sounding exactly like him brother.

BTW, code is like your milk. If there's no milkS, there's no codeS.

 

sigh.. how many times do I need to explain it. In an ideal world, yes. But read the scenario stated above... I'm not going to bother explaining myself anymore. Read post #84.

 

LMAO! Funny how no one can just say. Sorry to hear about your bad exerpience. Instead we get all this Bullsh!t in the thread.

 

I have over 15 years of experience in IT and can also say that Hard is right and you are wrong. It does seem the IT people in this thread are trying to tell you but your just to hard headed to listen. Customers do not know how programming works and do not know how you can intregrate a website with a database.

I can see it happen in under an hour of having the website if it already has the correct modules loaded connect to the database.

 

So tell me exactly what the plan is for that one magical hour?
Gather requirement from the vendor, system design, implementation and testing in one magical hour? Yes, if the website and everything is setup and tested already. One hour could implement a small twit or feature. But to setup a whole inventory system and test in one hour? Please... what've you been doing for the past 15 years? Playing Solitaire? Read what Cubu said before you try to support his statement.

Back to my original statement. I just don't think inventory management is that easy. It's not like it's super complicated. But it's at least not a 1 hour job and there are so many unexpected scenarios that could make the customers upset. And for MyNismo.com to have one common technical issue that many other vendors share, it's understandable and should be forgiven. I'm done with this conversation... I don't even work for MyNismo.com.. lol.

 

Just so you know there is Accounting programs that work with your website to show the actual amount you have in stock. I am also in IT and have been doing this for some time now.

Regardless of the matter this thread isnt about showing our ***** and knowledge of IT. Its about a guy having a bad experience.

 

LOL! Don't you GET IT. You are the one everyone is correcting. You have no clue or experience on what you are talking about. I suggest you stop before you get any worse.

 

That is also true.

 

I totally agree with that. But the amount of time to setup one of these programs to work with your website and test it is going to be longer than 1 hour right? I'm done arguing with these 1 hour wonder guys. If I happen to have a stomachache or I grab a coffee during that 1 magical hour. Then I'm sure I'd miss the deadline since these super experienced IT guys expect me to finish implementing the inventory system and test it in one hour.

You're totally right. And I took an IT approach to try to explain why he experienced what he experienced. Yea, this is going out of topic. And that's exactly why I'm gonna stop commenting. Not going to jinx myself again.

So everyone is correcting me makes it that I must be wrong? The majority is not always right. Why don't you try to answer about the 1 hour statement first before you pull out the "Hey, it's 5 to 1, so you lose automatically." Be a little original and come up with your own argument instead of just agreeing with everyone else and calls that right.