WARNING TO FUTURE CINCITY CUSTOMERS
11-14-2008, 11:31 AM
#61
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To be honest I really don't know what to say to this thread. I was actaully in the same predicament as you are. Paid like 940 bucks for headlight work and I get that fog/dust stuff and I soon find out one headlight is fully condensated with water after I washed the car. Basically it looked worse than yours. But to be honest I think Nic and Cincity have the BEST CUSTOMER SERVICE, at least that was my experience. I will be writing a thread when I get my headlights back as I shipped them today. But basically Nic had great communication with me and as soon as I told him the problem, he's like no problem just send it back and i'll take care of it. This was before I even asked for any sort of return or anything. Then we agreed that I pay one to ship and he'll pay the second. Then to top it off he said he'll throw in a free RED OP to go along wiht my red halo and I really felt amazed. At first very angry I was truly satisfied as a customer. He also melted ONE of my eyelids that were on teh headliht when i first sent them in and he bought me two and shipped it to my house. IDK why you had a bad experience but to be honest, I had teh best experience ever with Nic at Cincity. Just talk to him in a nice calm manner and he will take care of it. Beleive me, I was pissed as **** becasue of the fog and condensation caseu you coudnl't even see the beauty of the lights and thought I woudl jsut have to deal, but he turned me into a happy customer taht now does not regret purcahsing his headlights and I can't wait to get them back.
you sound like a cheap ***......and sincity needs to re-evaluate how they do business....jmo
, glad I spoke up on G35 driver, hope it all works out for you buddy 
11-14-2008, 11:33 AM
#65
they need to man up and fix that sheit!!!
11-14-2008, 11:41 AM
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pay for the work with cash.........thats the way to do business. cincity can use this transaction as an excuse. they wont be in business long from what i am reading here.
11-14-2008, 11:41 AM
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Originally Posted by xXHotelCrazyXx
Sorry to hear this calin, this might seem really random to you but if you send me your headlights, i will paint them for free. I do excellent work and i take the time to do it right, the first time. If you want just shoot me a pm, im only offering this to you only because i feel bad for you bro. I can have them back to you in 2-3 days All i ask is that you pay for the shipping. Here are the lights i did for my car
11-14-2008, 11:44 AM
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11-14-2008, 11:44 AM
#73
plus I was talking to CinCity about getting some lights done for me, sense I want to upgrade my 03 headlights to 06... But now I don't know...
doesn't CinCity know it's not about the satisfied customers that makes a business good but it's when things go south that show a true business' colors...
Last edited by stealthz; 11-14-2008 at 01:29 PM.
11-14-2008, 11:46 AM
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Yeah I got mine done by a buddy for $100 bucks including materials, and he redid one of my lights 3 times because he didn't like the way it turned out. With the money it looks like CinCity is losing now because of this thread and the loss of customers they might as well have bought new lights for calin.
11-14-2008, 11:48 AM
#77
I had a nismo v1 spoiler painted and installed from a local shop. the fitment wasn't good enough and the paint sucked (they dont paint in house, the guy they hired did a bad job), they ate the loss and ordered me an authentic and hired a much more expensive painter and made it right.
from a business stand point, it makes sense to just take the loss to make things right. I've since spent a good chunk of cash at their shop... I can see them caring less though, it's not often you get a returning customer when ALL you do is headlight work.
/end random irrelevant story. :P
from a business stand point, it makes sense to just take the loss to make things right. I've since spent a good chunk of cash at their shop... I can see them caring less though, it's not often you get a returning customer when ALL you do is headlight work.
/end random irrelevant story. :P
11-14-2008, 11:49 AM
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11-14-2008, 11:50 AM
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I had a nismo v1 spoiler painted and installed from a local shop. the fitment wasn't good enough and the paint sucked (they dont paint in house, the guy they hired did a bad job), they ate the loss and ordered me an authentic and hired a much more expensive painter and made it right.
from a business stand point, it makes sense to just take the loss to make things right. I've since spent a good chunk of cash at their shop... I can see them caring less though, it's not often you get a returning customer when ALL you do is headlight work.
/end random irrelevant story. :P
from a business stand point, it makes sense to just take the loss to make things right. I've since spent a good chunk of cash at their shop... I can see them caring less though, it's not often you get a returning customer when ALL you do is headlight work.
/end random irrelevant story. :P