chodalak

iTrader: (1)

http://www.z1auto.com/prodmore.asp?m...ne&prodid=4939

lol, i didn't know people would do that when its free right here

100 an hour!!!!!!!!

"Got a question about a used part you're considering? Need some installation pointers on what other items/parts you will need for that upcoming install? We get these questions all day long...but often from people who never purchased the parts from us in the first place. So, if this describes you, we can still help. Our advise starts at $100 per hour, with a minimum 1 hour charge, maximum of 5 hour charge. We'll help walk you through an install, assist you in scrutinizing that used parts purchase, etc!

Yes, this is serious - contact us to order"

sorry if this was a re-post or not allowed or something

ZS14RR

iTrader: (30)

LOL

RedZ92

iTrader: (2)

best part is where it sais "yes this is serious" haha

0jiggy0

iTrader: (13)

If people constantly called your business to waste your time. You'd feel the same.

dikspiel

iTrader: (70)

Adam and company know their stuff, I am sure they are bombarded by questions all day long from customers & non customers. I don't see what the problem is, as you can see its for people who did not buy the part from them directly.

DavesZ#3

iTrader: (26)

It's called "consulting".

AdvanZ33

iTrader: (105)

inb4Z1

ImWeeZzel

iTrader: (27)

I bet their phone lines stay busy. Maybe the ad will encourage people to join a forum and learn to use the search feature.

RandomHer0

iTrader: (9)

Time is Money.

Any dealing I've had with them have been knowledgeable and top notch.

Z1 Performance

iTrader: (564)

I can't tell you how many times people call us, pm us, email us, etc asking for installation advice on a part they never got from us, or asking us to verify part #'s they got elsewhere. Or my favorite, emailing us an ebay link (that isn't ours), and asking us if that part will fit their car. It's one thing if it's an existing customer, or friend - but when it's random people, it becomes a tremendous waste of time.

qqqqball

iTrader: (10)

^+1 most of my day is eaten up by people explaining a build to me and asking for advice or from people wanting me to diagnose a car I haven't seen, Half the cars i see are total hack jobs with some back yard engineering, for instance running your gauges off airbag's and wondering why their airbag light/gauges arent working

Flo-ridaZ33

iTrader: (60)

Lol... Adam haters are going to hate.

Kiriller

iTrader: (2)

I dont blame Z1, im sure theres alot of idiots who call in with stupid questions, and im sure Z1 has better things to do then do a good deed and help everyone or anyone. On other hand, helping customers with quick tips is a courtesy imo

Neimad

I wish I could make my work number a 900#. The world is full of stupid people and stupid questions; unfortunately doing things for stupid people who can't do things themselves is what comprises most jobs these day. Therefore answering their questions= potential $.

Still sucks most of the time. I called Z1 a few days ago; feel bad for not ordering anything.

Z1 Performance

iTrader: (564)

I don't see it as hating at all actually. I understand answering questions is part of what we do, and that's why there are years of posts we've made on this forum alone, answering people's questions to the best of our ability, even when they don't, or didn't purchase anything. We value our customers, and I have no delusions about getting every sale. That's just reality. At the same time, there is a point where a casual question here and there from a non-customer just goes overboard, and we're being asked to basically build their car for them, or make their selection for them, or give them some piece of knowledge we have, when the person is not a customer in the present, or past tense nor do they have any intention of ever getting anything from us. Happens all the time. Few weeks back we were asked to give out a list of part numbers to someone, so the person could "have my friend order the parts from the dealership since he gets xx% off". Well that's great...but then go ahead and ask your friend for the part #'s. Consulting is done in every industry.

Dr. Venture

iTrader: (19)

So instead of charging someone $ to give them advice why not put out a web section on your site with walk throughs?

Must be Hard Times.....

EvoMoto has walk throughs that HELPED me a lot when installing certain parts on the EVO. Never had to call them.

pizzato16

iTrader: (3)

or you could just refer them to this site. haha waste of manpower ftl. paying customers > wasting customer paid manhours on non paying, questioners.

Dr. Venture

iTrader: (19)

why pay 100 an hour when you can probably have a local mechanic do things for the same if not cheaper?

pizzato16

iTrader: (3)

people will call. I think this 100.00/ hour is more a deterrent for the people who only seek advice. Sadly it may deter future customers as well.

Z1 Performance

iTrader: (564)

I don't expect anyone to actually PLACE an order for it.....never did.

If any customer ever has a question about something they got from us, past, present, or future, we always assist

It's sort of akin to:

http://www.roadraceengineering.com/ems.htm

and fwiw, I do refer people to specific threads constantly, which often have direct answers, or at least enough information for a person to draw their own conclusions. What inspired the listing in the first place was a series of emails during a 2 week period late last ear, asking us if certain parts listed on ebay would fit their particular cars. Meanwhile, they weren't our ebay listings at all.