Waited almost four months, wrong order!
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Waited almost four months, wrong order!
Last September, I ordered a 2004 Chrome Silver Enthusiast 6 Speed, and gave the dealer a deposit. At that time, they said it would take no longer than 60 days to get the car in.
So, 60 days comes and goes, and nothing. I can’t get the dealership to call me, so eventually I go out there. When I do, they assure me the car will be here by the middle of December. I still can’t get them to print out anything from Nissan to prove this, but the salesman assures me the car is on the way, and shows me the order sheet that they turned in. Everything looks okay.
The middle of December arrives, and still no car or call. I go out there again, and they give me the same story, but this time the car is due in the middle of January. I tell them I’m not leaving the dealership without something to prove the car is on it’s way, so eventually they give me an order number.
I call Nissan North America three times with this order number, talked to different people every time, and asked them to track the car’s progress. I never receive one call in return.
Finally, last week I go out to the dealership and tell them I’m about tired of not hearing anything, and they print a sheet detailing the car I ordered.
Order number – Check
Enthusiast – Check
Color – WRONG
They ordered the wrong damn color, and to top it off, the WRONG COLOR CAR isn’t due until the middle of February.
I unraveled the deal on the spot, told them they are inept, and got my damn deposit back.
Yesterday, I walked into another dealership, sat down with the general manager, and told him the story. We ordered the car, he gave me all kinds of documentation, and he told me that since they switched my unit with another that was about to be built at the factory, it would take 30-45 days to get the car in.
God I hope this dealer redeems Nissan….
So, 60 days comes and goes, and nothing. I can’t get the dealership to call me, so eventually I go out there. When I do, they assure me the car will be here by the middle of December. I still can’t get them to print out anything from Nissan to prove this, but the salesman assures me the car is on the way, and shows me the order sheet that they turned in. Everything looks okay.
The middle of December arrives, and still no car or call. I go out there again, and they give me the same story, but this time the car is due in the middle of January. I tell them I’m not leaving the dealership without something to prove the car is on it’s way, so eventually they give me an order number.
I call Nissan North America three times with this order number, talked to different people every time, and asked them to track the car’s progress. I never receive one call in return.
Finally, last week I go out to the dealership and tell them I’m about tired of not hearing anything, and they print a sheet detailing the car I ordered.
Order number – Check
Enthusiast – Check
Color – WRONG
They ordered the wrong damn color, and to top it off, the WRONG COLOR CAR isn’t due until the middle of February.
I unraveled the deal on the spot, told them they are inept, and got my damn deposit back.
Yesterday, I walked into another dealership, sat down with the general manager, and told him the story. We ordered the car, he gave me all kinds of documentation, and he told me that since they switched my unit with another that was about to be built at the factory, it would take 30-45 days to get the car in.
God I hope this dealer redeems Nissan….
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Re: Waited almost four months, wrong order!
Originally posted by jaa1755
God I hope this dealer redeems Nissan….
God I hope this dealer redeems Nissan….
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Crap...I really hope Im not experiencing the same thing....
I ordered in Late September, did get the print out of the order at mid November. Called dealer again around end of December and was told the ETA is Jan 13th. So after the 3 months wait, I was getting all excited! Jan 13th...no car. Jan 14th...no car. Jan 15th...no car. I do understand the time shows on the computer is only an estimate...but damn! these couple of days is really really really killing me. I hope the car will come today and as the way I ordered it...*sigh*
I ordered in Late September, did get the print out of the order at mid November. Called dealer again around end of December and was told the ETA is Jan 13th. So after the 3 months wait, I was getting all excited! Jan 13th...no car. Jan 14th...no car. Jan 15th...no car. I do understand the time shows on the computer is only an estimate...but damn! these couple of days is really really really killing me. I hope the car will come today and as the way I ordered it...*sigh*
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Originally posted by Phatmitzu
Crap...I really hope Im not experiencing the same thing....
I ordered in Late September, did get the print out of the order at mid November. Called dealer again around end of December and was told the ETA is Jan 13th. So after the 3 months wait, I was getting all excited! Jan 13th...no car. Jan 14th...no car. Jan 15th...no car. I do understand the time shows on the computer is only an estimate...but damn! these couple of days is really really really killing me. I hope the car will come today and as the way I ordered it...*sigh*
Crap...I really hope Im not experiencing the same thing....
I ordered in Late September, did get the print out of the order at mid November. Called dealer again around end of December and was told the ETA is Jan 13th. So after the 3 months wait, I was getting all excited! Jan 13th...no car. Jan 14th...no car. Jan 15th...no car. I do understand the time shows on the computer is only an estimate...but damn! these couple of days is really really really killing me. I hope the car will come today and as the way I ordered it...*sigh*
Did you get a VIN from the dealer? He should be able to tell you the VIN if the car's really that close.
btw, who's that girl in your sig and what is she doing (besides looking cute)?
WayneTN
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Originally posted by BFG10
Just curious, what color was the wrong order for? Also did the new dealer give you a better deal?
Just curious, what color was the wrong order for? Also did the new dealer give you a better deal?
During the order process, maybe someone wrote "silver" instead of 'chrome silver', and then someone else looked at silver and assumed 'silverstone', instead of asking.
Pretty dumb, in my book. If you can't get the color right, how in the hell are you going to get anything else right?
Also, I have never bought a car off the lot (I worked as a salesman in Houston when I was in college, I know how sports cars are treated), so locating one already on a lot wasn't an option.
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And the new dealer matched the original deal - $700 over dealer invoice. Pretty agressive pricing, and I found out that in Houston or Dallas, a price like this is even harder to come by.
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I'll be ordering mine tomorrow... I hope this same sh*t doesn't happen to me... I've heard 3 horror stories on this board now... and I'm sure there is more.
I trust the guy I'm going with though as he is a friend of a friend. I'm excited...
2004 Super Black Track w / Nav & dealer installed Nissan certified leather seats... All options except side airbags...
$35,500.
N.
I trust the guy I'm going with though as he is a friend of a friend. I'm excited...
2004 Super Black Track w / Nav & dealer installed Nissan certified leather seats... All options except side airbags...
$35,500.
N.
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Originally posted by Nothing
2004 Super Black Track w / Nav & dealer installed Nissan certified leather seats... All options except side airbags...
$35,500.
N.
2004 Super Black Track w / Nav & dealer installed Nissan certified leather seats... All options except side airbags...
$35,500.
N.
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Originally posted by WayneTN
Mark,
Did you get a VIN from the dealer? He should be able to tell you the VIN if the car's really that close.
btw, who's that girl in your sig and what is she doing (besides looking cute)?
WayneTN
Mark,
Did you get a VIN from the dealer? He should be able to tell you the VIN if the car's really that close.
btw, who's that girl in your sig and what is she doing (besides looking cute)?
WayneTN
Ha! you wont believe how many members has asked me that questions. The caption reads "who knows how to flirt the best
" in Chinese. Its a part of a game show from Taiwan. Shes one of a popular singing group there called "S.H.E".
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How much is Dealer Invoice(Enthusiast)
Originally posted by jaa1755
And the new dealer matched the original deal - $700 over dealer invoice. Pretty agressive pricing, and I found out that in Houston or Dallas, a price like this is even harder to come by.
And the new dealer matched the original deal - $700 over dealer invoice. Pretty agressive pricing, and I found out that in Houston or Dallas, a price like this is even harder to come by.
Thanks,
Mickey
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Re: How much is Dealer Invoice(Enthusiast)
Originally posted by mickey
What is dealer invoice on an Enthusiast?
Thanks,
Mickey
What is dealer invoice on an Enthusiast?
Thanks,
Mickey
This is, of course, without any options or the $540 destination charge.
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Originally posted by fastride
Just buy it off the lot! There must be 30 CS available here in Nj,im sure there available where you live also.Read the thread GOT ONE ON ORDER!
Just buy it off the lot! There must be 30 CS available here in Nj,im sure there available where you live also.Read the thread GOT ONE ON ORDER!