Nissan Tire Feathering Recall.....
05-16-2004, 01:52 PM
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Here it is so you can read it
Dear Nissan 350Z Owner:
Nissan is committed to providing the highest levels of product quality and customer satisfaction. The 350Z was designed for maximum dynamic handling performance and is therefore equipped with tires that have a compound and tread pattern that provides optimum handling characteristics. However, this performance set-up requires very accurate front wheel alignment. Nissan has determined that 350Z front tires are sensitive to any toe-out condition; and if the front toe alignment is not correct on Model Year 2003 350Z vehicles,
an irregular wear pattem on the inner edge of the front tires may occur. This wear pattern can cause a tire noise condition described
as “tire roar” or “tire growl” which may be most noticeable during low speed braking. Rear wheel alignment is not affected.
What Nissan Will Do:
To ensure the highest levels of customer satisfaction, Nissan is extendinQ the warranty for front wheel aliQnment on your 350Z to 2 years from the original in-service date. Like all Nissan New Vehicle Limited Warranty service, this extended warranty is only available through a Nissan dealership.
If your Model Year 2003 350Z vehicle exhibits front tire roar or Qrowl noise during the extended warranty period, Nissan will inspect your vehicle to determine the wheel, tire and suspension equipment installed on the vehicle. Then:
1. For vehicles equipped with original equipment tires and wheels (or with genuine Nissan chrome or NISMO accessory Z wheels), Nissan will:
.Inspect the tires for irregular wear pattem on the inside portion of the front tires and, if necessary, either rotate the front tires from side to side or replace the front tires as determined to be necessary by formal repair criteria.
.If tires are either rotated or replaced, check the front wheel alignment and adjust, as needed, to ensure proper toe-in adjustment.
2. For vehicles equipped with replacement tires of the same size as the original equipment tires and original equipment wheels (or
with genuine Nissan chrome or NISMO accessory Z wheels), Nissan will:
.Check the front wheel alignment and adjust, as needed.
3. For vehicles with replacement tires that are not the original size, or with wheels other than those listed in number 1 or 2 above, or
with suspension modifications other than NISMO-S Tune, this warranty extension is not applicable unless the wheels, tires and/or suspension are first retumed to original factory specifications and the vehicle then is presented to a Nissan dealer for repair prior to expiration of this extended warranty.
Note: If it is determined that replacement of the front tires is covered and necessary: Tires with less than 21,001 miles of usage will be replaced free of charge; Tires replaced between 21,001 and 30,000 miles will be prorated and Nissan will pay for a percentage of the tire replacement cost.
What You Should Do:
contact your Nissan dealer to schedule an appointment. This service should take approximately 2 hours to complete, but you may have to leave your car for a longer period based upon dealer work schedules or tire availability.
If you replaced your front tires due to tire roar or growl noise or an irregular wear pattem on the inside portion of the front tires prior to the announcement of the extended warranty, you may be eligible for reimbursement of those expenses from Nissan. Please see “Checklist For Reimbursement of Prior Front Tire Replacement” below for additional information.
If you have any additional questions, please contact your Nissan dealer or you can contact Nissan Consumer Affairs at 800-343-0294. Nissan Division
Nissan is committed to providing the highest levels of product quality and customer satisfaction. The 350Z was designed for maximum dynamic handling performance and is therefore equipped with tires that have a compound and tread pattern that provides optimum handling characteristics. However, this performance set-up requires very accurate front wheel alignment. Nissan has determined that 350Z front tires are sensitive to any toe-out condition; and if the front toe alignment is not correct on Model Year 2003 350Z vehicles,
an irregular wear pattem on the inner edge of the front tires may occur. This wear pattern can cause a tire noise condition described
as “tire roar” or “tire growl” which may be most noticeable during low speed braking. Rear wheel alignment is not affected.
What Nissan Will Do:
To ensure the highest levels of customer satisfaction, Nissan is extendinQ the warranty for front wheel aliQnment on your 350Z to 2 years from the original in-service date. Like all Nissan New Vehicle Limited Warranty service, this extended warranty is only available through a Nissan dealership.
If your Model Year 2003 350Z vehicle exhibits front tire roar or Qrowl noise during the extended warranty period, Nissan will inspect your vehicle to determine the wheel, tire and suspension equipment installed on the vehicle. Then:
1. For vehicles equipped with original equipment tires and wheels (or with genuine Nissan chrome or NISMO accessory Z wheels), Nissan will:
.Inspect the tires for irregular wear pattem on the inside portion of the front tires and, if necessary, either rotate the front tires from side to side or replace the front tires as determined to be necessary by formal repair criteria.
.If tires are either rotated or replaced, check the front wheel alignment and adjust, as needed, to ensure proper toe-in adjustment.
2. For vehicles equipped with replacement tires of the same size as the original equipment tires and original equipment wheels (or
with genuine Nissan chrome or NISMO accessory Z wheels), Nissan will:
.Check the front wheel alignment and adjust, as needed.
3. For vehicles with replacement tires that are not the original size, or with wheels other than those listed in number 1 or 2 above, or
with suspension modifications other than NISMO-S Tune, this warranty extension is not applicable unless the wheels, tires and/or suspension are first retumed to original factory specifications and the vehicle then is presented to a Nissan dealer for repair prior to expiration of this extended warranty.
Note: If it is determined that replacement of the front tires is covered and necessary: Tires with less than 21,001 miles of usage will be replaced free of charge; Tires replaced between 21,001 and 30,000 miles will be prorated and Nissan will pay for a percentage of the tire replacement cost.
What You Should Do:
contact your Nissan dealer to schedule an appointment. This service should take approximately 2 hours to complete, but you may have to leave your car for a longer period based upon dealer work schedules or tire availability.
If you replaced your front tires due to tire roar or growl noise or an irregular wear pattem on the inside portion of the front tires prior to the announcement of the extended warranty, you may be eligible for reimbursement of those expenses from Nissan. Please see “Checklist For Reimbursement of Prior Front Tire Replacement” below for additional information.
If you have any additional questions, please contact your Nissan dealer or you can contact Nissan Consumer Affairs at 800-343-0294. Nissan Division
05-16-2004, 02:36 PM
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I took my Z into Melloy nissan in ABQ and the ordered the tires right away and the are already in. I will ahve them put on tomorrow morning with an alignment.
I will let you know how it goes..
EZ
I will let you know how it goes..
EZ
05-16-2004, 03:08 PM
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yep I got one too, direct from NNA in Bridgeton MO. It came with the VID printed on it and a cheklist/postcard for reimbursement if you already replaced your tires.
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05-16-2004, 07:01 PM
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Mine were pretty bad at about 4500 miles. Got the tire swap done along with the 4 wheel alignment. Now at about 9500 it is back and even louder than the first time. I will make the drive (610 miles one way) to ZdayZ in NC and when I get home I'll look to getting my new tires. When they go bad, I'll more than likely upgrade to the SO3s.
05-17-2004, 06:16 AM
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i just picked up a used 03 that someone preordered new before they were released the guy obviously didn't drive it to often, i got it with 2800 miles on it. what should i be looking or listening for? i went ahead and got the 6/100,000 mile bumper to bumper warrenty so hopefully i'm covered.
matt
matt
05-17-2004, 05:44 PM
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Took mine in this morning for the loud growling noise. They called me about 2:00 pm and said it was done. She said they rotated tires and aligned it. When I got in they had new tires on front. Car is 1 year old and just over 10,000 miles on it. I did not receive the letter yet.
again.
05-17-2004, 06:52 PM
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Had my tires replaced today and aligned. Tech did a great job... no scratches or mars on my rims and they drive great. had 8080 miles in almost two years... just started to growl. Not too bad.
Melloy Nissan is a great place to buy and get service from.
I also have to go get my hatchback springs .. which were ordered and have arrived at the dealership in three days... wow!
Still in love with my Z
EZ
Melloy Nissan is a great place to buy and get service from.
I also have to go get my hatchback springs .. which were ordered and have arrived at the dealership in three days... wow!
Still in love with my Z
EZ
05-17-2004, 07:33 PM
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Got my letter in the mail Saturday. For me I bought tires, so Nissan is reimbursing me. I am still going to take it back just to make sure the alignment is okay.
did you have the receipt ? I bought new tires but cant find it
05-20-2004, 02:39 PM
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UPDATE
I just got back from Nissan. They said my tires were way out of spec so they are ordering me a new set. They should be in in a week to 10 days, then they will do the alignment.
Hope all is good from there.
Hope all is good from there.
05-20-2004, 07:58 PM
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Originally posted by lbsohk1
pimp1911
did you have the receipt ? I bought new tires but cant find it
pimp1911
did you have the receipt ? I bought new tires but cant find it
Yeah. I do. Basically if you have a copy of the service record that the work was done. You should be covered. Contact your dealer and get a copy of your service record.
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